Reimage issue with PPPOE WAN
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Just requested the latest image and tried to reimage my non ZFS Netgate SG-4860 with netgate-installer-amd64.img.gz via USB to support ZFS.
It boots off the image and starts the install but fails when trying to contact Netgate.
Is a PPPOE WAN supported or am I going to have to put another PPPOE device in-between the modem & SG-4860?
Ah I knew I'd seen it somewhere:-
Support Ticket Request Form
BEFORE CONTACTING OUR TAC TEAM FOR THE INSTALLATION IMAGESOur pfSense Plus installation media is now distributed through our store only.
Make sure you are currently logged into your Shopify account. If not, click here. If you do not have an account, you can create one here.
Add the installer image to your cart here.
Checkout.
You will receive two emails, one confirming your purchase and the second email with a download link to the image you previously selected.
Not compatible with PPPoE connections
Not compatible with the Netgate 3100 -
Just open a TAC ticket and we can get you the legacy installer image. PPPoE support should be coming to the Net Installer soon.
Steve
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@stephenw10 thanks
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Just like to thank Alex from Netgate support for a very quick turn round for the ticket
