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    Cannot access single web page on pfsense 2.7.2

    Scheduled Pinned Locked Moved General pfSense Questions
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    • G
      gocman100
      last edited by

      Dear all,

      There is a single website that does not work on my pfsense 2.7.2 firewall:

      https://uk-24-25.brightpay.com/

      It works on my other workstations that go out onto the internet via different firewalls.

      Any suggestions? I've tried a few things already to no avail. I'm pretty sure it is not a DNS issue.

      thanks in advance.

      gm

      GertjanG 1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        @gocman100 said in Cannot access single web page on pfsense 2.7.2:

        https://uk-24-25.brightpay.com/

        That works fine here through two pfSense boxes.

        Do you have IPv6?

        How does it fail when you try to connect?

        Steve

        G 1 Reply Last reply Reply Quote 0
        • G
          gocman100 @stephenw10
          last edited by

          @stephenw10

          yeah interesting it works on my home pfsense also......(I rememberd I had one after I posted)

          No IPv6, it basically just spins round in the middle that circle style icon.

          Also seems to work fine from my vmware hosts, but on my hyper-v hosts no joy - so I dont believe my IP addresses are blocked by cloudflare or whatever they might have.

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            That page just redirects to a different page, does it hit that?

            Do you see states open to it? With two way traffic?

            1 Reply Last reply Reply Quote 0
            • G
              gocman100
              last edited by

              it doesnt hit the redirect, thats the thing its struggling with.

              I think I've discounted pfsense now, my windows vm on vmware esxi works fine going through the pfsense, my hyper-v windows vm does not! Obviously both hypervisors have their own vswitches etc so will need to drill down into that to find the answer I think. may try mtu settings on the network card inside the vm.

              johnpozJ 1 Reply Last reply Reply Quote 0
              • johnpozJ
                johnpoz LAYER 8 Global Moderator @gocman100
                last edited by

                @gocman100 I show it resolving to this

                ;; QUESTION SECTION:
                ;uk-24-25.brightpay.com.                IN      A
                
                ;; ANSWER SECTION:
                uk-24-25.brightpay.com. 3600    IN      A       104.21.9.192
                uk-24-25.brightpay.com. 3600    IN      A       172.67.189.135
                

                Your not using any networks locally that would overlap with these are you? Seen users say they can't get to xyz, well no since you think the network xyz is on local network of yours.

                Are you policy routing any traffic out a vpn?

                An intelligent man is sometimes forced to be drunk to spend time with his fools
                If you get confused: Listen to the Music Play
                Please don't Chat/PM me for help, unless mod related
                SG-4860 24.11 | Lab VMs 2.8, 24.11

                1 Reply Last reply Reply Quote 0
                • G
                  gocman100
                  last edited by

                  no local networks for those addresses and no vpn

                  1 Reply Last reply Reply Quote 0
                  • GertjanG
                    Gertjan @gocman100
                    last edited by

                    @gocman100

                    Can you visit https://www.test-domaine.fr/ ?

                    No "help me" PM's please. Use the forum, the community will thank you.
                    Edit : and where are the logs ??

                    1 Reply Last reply Reply Quote 0
                    • G
                      gocman100
                      last edited by

                      yes works fine

                      GertjanG johnpozJ 2 Replies Last reply Reply Quote 0
                      • GertjanG
                        Gertjan @gocman100
                        last edited by

                        @gocman100

                        Then you have no DNSSEC issues, and the site is using IPv6 and IPv4, so a good working choice was made on your side.
                        Hummmm, probably not your pfSense.

                        Your IP ? Can you connect another device behind this pfSense, and test again ? Then fire up a VPN on this device, and test again ?

                        No "help me" PM's please. Use the forum, the community will thank you.
                        Edit : and where are the logs ??

                        1 Reply Last reply Reply Quote 0
                        • johnpozJ
                          johnpoz LAYER 8 Global Moderator @gocman100
                          last edited by johnpoz

                          @gocman100 you sure all these devices are using the same dns? Devices using different dns could be resolving different IPs for the same site.. Browsers being used could be using doh or something.

                          Are you running anything through a proxy on your end?

                          I would just sniff on your wan, do you see the syn go out? What is the difference between traffic you sniff on wan for client that works, and for one that doesn't work?

                          An intelligent man is sometimes forced to be drunk to spend time with his fools
                          If you get confused: Listen to the Music Play
                          Please don't Chat/PM me for help, unless mod related
                          SG-4860 24.11 | Lab VMs 2.8, 24.11

                          1 Reply Last reply Reply Quote 0
                          • G
                            gocman100
                            last edited by

                            just firing up a vpn on a test hyper-v vm now! will update you soon!

                            1 Reply Last reply Reply Quote 0
                            • G
                              gocman100
                              last edited by

                              no difference when using winscribe vpn.......strange but I guess its still ultimately using a hyper-v vm network card/vswitch etc.

                              1 Reply Last reply Reply Quote 0
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