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    Netgate 7100 firmware upgrade failed

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      Yes, it's a known issue. Open a TAC ticket to get an older image you can update the BIOS from:
      https://www.netgate.com/tac-support-request

      Steve

      1 Reply Last reply Reply Quote 0
      • L
        liug2
        last edited by

        Thanks and I submitted the TAC request.

        1 Reply Last reply Reply Quote 1
        • G
          gkokkinis
          last edited by

          Did you end up resolving this? I'm on pfsense 24.03-RELEASE on a xg-7100 and cant upgrade my coreboot from 01.00.00.10 to 01.00.00.20.
          Thanks

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          • L
            liug2
            last edited by

            I got the old pfsense 21.05.1 from TAC, installed that and used Package Manager to install "(Netgate_Firmware_Upgrade sysutils 0.51)"

            Now firmware upgrade screen gives:

            SystemNetgate Firmware Upgrade
            
            The following input errors were detected:
            
                This function is not available for this hardware model
            

            I have Netgate XG-7100 (1U) model.

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              23.05.1 is the last version that included the comnpatible flashrom. You can install that version from the Net Installer.

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              • L
                liug2
                last edited by

                Based on https://redmine.pfsense.org/issues/12487 :

                7100 on 22.01 with Netgate_Firmware_Upgrade 0.46 does not offer "Upgrade and Reboot"
                
                With a 7100 on 21.05.1, Netgate Firmware Upgrade 0.41.2 appears to fix this bug.
                
                

                That's why I requested 21.05.1 from TAC. After I installed 21.05.1, I can only update to Netgate_Firmware_Upgrade 0.54, and that gives me: This function is not available for this hardware model

                Are you suggesting I should go to 23.05.1?

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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Yes that's what I would do. The included package with that should upgrade Coreboot in the 7100 fine.

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                  • L
                    liug2
                    last edited by

                    21.05.1 only gives the option to net update to 23.01.

                    I updated to 23.01 and installed Netgate_Fimrware_Upgrade 0.56 package (included). That allowed me to update the firmware from 01.00.00.11 to 01.00.00.20.
                    Thanks!

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                    • G
                      gkokkinis
                      last edited by

                      I have a 7100 too. How did you end up putting the older version on it?
                      Thank you

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Open a TAC ticket and request it: https://www.netgate.com/tac-support-request

                        Or use the Net Installer to install 23.05.1. That has the required flashrom version.

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