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    Cannot Update PFSENSE

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    16 Posts 5 Posters 996 Views
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    • jimpJ
      jimp Rebel Alliance Developer Netgate
      last edited by

      Run pkg-static in all instances when doing it by hand, not pkg, that will use the static linked version which won't show those library errors. Also don't try to install/upgrade anything with pkg or pkg-static manually like that if you can avoid it.

      Since it's AWS you're much better off taking a backup, redeploying, and restoring.

      Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

      Need help fast? Netgate Global Support!

      Do not Chat/PM for help!

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      • X
        xarope1337 @Gertjan
        last edited by

        @Gertjan this is bad. I'm newer using pfsense. And where i work forgot to updating pfsense since 2021, and now this confusion is in my hands. I don't know how i can pick up de backupfile

        GertjanG 1 Reply Last reply Reply Quote 0
        • X
          xarope1337 @jimp
          last edited by

          @jimp my repositories is broken. When i try to update using PKG-STATIC returns me the first screenshot saying "Consider changin PACKAGESITE or installing it from ports: 'ports-mgmt/pkg'."

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          • GertjanG
            Gertjan @xarope1337
            last edited by

            @xarope1337 said in Cannot Update PFSENSE:

            I don't know how i can pick up de backupfile

            You've console access ! Get a copy of /conf/config.xml, that's the file.

            The experience you have now is a bit like "upgrading from Windows 7 to Windows 11". If possible, it will be with pain. Do what we all do : re install and call it a day.

            No "help me" PM's please. Use the forum, the community will thank you.
            Edit : and where are the logs ??

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Do you not have gui access?

              If you do what repo branches do you see?

              2.4.5 to 23.01 is a big jump.

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                xarope1337 @stephenw10
                last edited by

                @stephenw10 yeah i have gui acess to my pfsense.
                The freebsd repositories when i try update pkg upgrade or pkg-static upgrade the o.s attempt to push repositories he try download an repository from 2019, but, this repository no exists, only repositories from FreeBSD Version 13

                a94292a5-45d1-41f3-ae01-f5e736aa6a87-image.png

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                  xarope1337 @Gertjan
                  last edited by

                  @Gertjan woah... this is terrible. I Can't going updating like a "going up stairs?"
                  Updating version per version..

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                  • S
                    SteveITS Galactic Empire @xarope1337
                    last edited by SteveITS

                    @xarope1337 You should not be trying to update anything manually, use the console option or the web GUI to upgrade. Yes there are very likely multiple steps if you are that many versions old. Hence the suggestions to just install again and restore from backup. :)

                    Edit: the pfSense updates will also update FreeBSD along the way.

                    Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                    When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                    Upvote ๐Ÿ‘ helpful posts!

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                      xarope1337 @SteveITS
                      last edited by

                      @SteveITS my boss don't want to install again pfsense, and i can't say no, he is a little pride, because this i need to solve this problem.

                      soo, let's go:
                      i can just upgrading just pressing the button "Confirm" ?

                      05616975-0a6f-4132-9d93-9dfe417e11d0-image.png

                      or i am have other form to updating this version per version, avoiding the "biggest" update jumping 2.4.5 to 23.01 ?

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                      • S
                        SteveITS Galactic Empire @xarope1337
                        last edited by

                        @xarope1337 If it is offered, it should work. If it runs into problems, reinstalling is safest/best/fastest.

                        What model hardware is this? You can open a ticket and download the firmware first. https://docs.netgate.com/pfsense/en/latest/solutions/

                        You should probably read
                        https://docs.netgate.com/pfsense/en/latest/install/upgrade-guide-versions.html
                        and
                        https://docs.netgate.com/pfsense/en/latest/install/upgrade-guide.html

                        Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                        When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                        Upvote ๐Ÿ‘ helpful posts!

                        X 1 Reply Last reply Reply Quote 1
                        • X
                          xarope1337 @SteveITS
                          last edited by

                          @SteveITS i'll see these articles, thanks a lot!
                          we use this pfsense in AWS EC2.

                          I press the confirmation button, but the update system is stuck

                          42a707f0-9176-42a9-8682-0c0b92784c08-image.png

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                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            To be clear pfSense does not use the FreeBSD pkg repos and if you see it trying to connect there then something/someone has added custom repo files.

                            What branches do you see offered in the GUI?

                            Try to upgrade at the command line so you see more useful error output:
                            pfSense-upgrade -d

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                            • X
                              xarope1337 @stephenw10
                              last edited by

                              @stephenw10 said in Cannot Update PFSENSE:

                              Try to upgrade at the command line so you see more useful error output:
                              pfSense-upgrade -d

                              Hello, when i try to run this command, the CLI returns me:

                              PFSENSED.png

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                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                OK so it's trying to use something in pkg that doesn't exist in 2.4.5.

                                So, again, what update branches do you see offered in the GUI?

                                2.4.5 to 23.01 is too large a jump. You will probably need to upgrade first to something closer to 2.4.5.

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