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    Restore issues: Apply Changes button missing, Save does not reboot

    Scheduled Pinned Locked Moved General pfSense Questions
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    • stephenw10S
      stephenw10 Netgate Administrator @SteveITS
      last edited by

      @SteveITS said in Restore issues: Apply Changes button missing, Save does not reboot:

      Perhaps that is not a good idea to leave unused ones in the file, for future migration reasons.

      Well it makes it easier to import into a device that has fewer interfaces certainly but you should still be able to remove unused interfaces. However I think that's what you were hitting, when you delete an interface it applies immediately and would also apply any other saved settings. That could easily lock you out. ๐Ÿค”

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      • S
        SteveITS Galactic Empire @stephenw10
        last edited by

        @stephenw10 Yeah. I mean, Iโ€™ve done many restores over the last 15 years but this past week for every one that changed hardware I was like, โ€œwhat just happened?โ€

        Thinking about it all, it sounds like Save applies other changes such as IPs and passwords and maybe that is a separate bug, if those should apply after Apply Changes/reboot.

        Also, per the above discussion, when changing out hardware with the same number of interfaces, then one would not add/delete any, and thus the Apply Changes button would never appearโ€ฆ? :) Maybe the page needs to detect when a dropdown value is changed, not just add/delete.

        And/or the original banner text should say to โ€œclick Save, then click the Apply Changes button that will appear.โ€

        Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
        When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
        Upvote ๐Ÿ‘ helpful posts!

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        • S
          SteveITS Galactic Empire @SteveITS
          last edited by

          @SteveITS said in Restore issues: Apply Changes button missing, Save does not reboot:

          And/or the original banner text should say to โ€œclick Save, then click the Apply Changes button that will appear.โ€

          This would also be more consistent with, say, firewall rule or alias edits.

          Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
          When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
          Upvote ๐Ÿ‘ helpful posts!

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            It should present the existing config, which will be incorrect for the hardware, and allow you to change them and save that. Then the apply appears but you should have an oppotunity at that point to make any other changes needed before applying them which should then trigger the reboot.

            There have always been edge cases here, the interface resignment cannot allow for all setups. If you have LAGGs and VLANs etc it's often easier to manually edit the config that try to add back all the interfaces and assign them without getting locked out. However I think there is a regression here.

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            • S
              SteveITS Galactic Empire @stephenw10
              last edited by

              @stephenw10 ๐Ÿ‘ at least Iโ€™m not crazy :). Let me know if I can help. After swapping the routers Iโ€™m down to the 2100 being available but it is at the office currently. One of the configs may still be visible in a conversion ticket from me to TAC about two weeks ago.

              Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
              When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
              Upvote ๐Ÿ‘ helpful posts!

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                We converted it to the 2100?

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                  SteveITS Galactic Empire @stephenw10
                  last edited by

                  @stephenw10 correct, and I used the same original config on the 6100s. It and its HA pair. The 2100 was a temp we put in service for a week when the backup died.

                  Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                  When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                  Upvote ๐Ÿ‘ helpful posts!

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                  • S
                    SteveITS Galactic Empire @SteveITS
                    last edited by

                    FWIW the (short) email chain with TAC doesn't have a ticket number but it was on June 25; Ryan's reply was 12:14 PM CDT. Subject "Config migration to 2100"

                    Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                    When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                    Upvote ๐Ÿ‘ helpful posts!

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                    • S
                      SteveITS Galactic Empire @stephenw10
                      last edited by

                      Circling back, I didn't see a Redmine yet so I created one: https://redmine.pfsense.org/issues/14591

                      Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                      When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                      Upvote ๐Ÿ‘ helpful posts!

                      S 1 Reply Last reply Reply Quote 1
                      • S
                        SteveITS Galactic Empire @SteveITS
                        last edited by

                        I rediscovered this today restoring two 3100 configs to 2100s. Short version, clicking Save before clicking Apply does work. Clicking Apply first results in an inaccessible router (aside from console).

                        Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                        When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                        Upvote ๐Ÿ‘ helpful posts!

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