How to tell if my router is defective?

ErniePantuso

Additional troubleshooting info: There seems to be some info out there about the Ethernet port number on the back of the XG 125 not matching up to igb0/1/2/etc. so I tried (leaving the interface assignments at their defaults) connecting the cable from the modem to each port, one by one, and trying to ping 8.8.8.8. None of them worked. Likewise, I tried connecting my PC to each port, one by one, and trying to pull an IP address. Again, none of them worked.

Dobby_

@ErniePantuso

Are you able to connect to the pfSense over Putty?
If so, what is shown under the point(s);

Assign Interfaces
and/or
Set interface(s) IP address

Is in the webconfigurator under Interfacessettings something you could
set up, like ports names and gateways?

ErniePantuso

@Dobby_ Putty is a Windows app, isn't it? I'm not running Windows but I can definitely run Assign Interfaces via the VGA console. It shows:

Valid interfaces are:

igb0   [MAC ID] (down) Intel(R) I211 (Copper)

for the 1st 4 interfaces. The next 4 are the same except they say (SGMII) instead of (Copper)

For Set interface(s) IP address it shows:

Available interfaces:

1 - WAN (igb1 - dhcp, dhcp6)
2 - LAN (igb0 - static)

stephenw10

The ports numbers on the case could well be completely different to the interfaces assignment order in pfSense.

Run ifconfig and see which NICs are linked. Plug in the switch or laptop to a port then check ifconfig again. Map the ports to NICs.

Jarhead

@ErniePantuso Didn't you just say you had this working in your other thread?

ErniePantuso

@Jarhead The other thread is at work. This is about my homelab setup (where I’m trying to mirror what we have at work so I can work on all of this further, from home) - except my home router is a slightly different model and the Ethernet ports don’t seem to want to work.

stephenw10

Do you even see link LEDs on the ports?

ErniePantuso

@stephenw10 said in How to tell if my router is defective?:

Do you even see link LEDs on the ports?

I do. Give me a minute and I’ll try your previous suggestion but regardless of any kind of misnumbering, shouldn’t one of them have successfully pinged 8.8.8.8 when I moved the modem cable to each port, one by one? Or given me an IP address when I moved the cable from my PC to each port, one by one?

Jarhead

@ErniePantuso I wouldn't worry about pinging the Internet at this point. Just find the LAN port first. Do a constant point of that IP.

ErniePantuso

OK, turns out I couldn't ping because my ISP had to provision my router. I had to go through port by port until they could finally see my MAC address. Turns out port 6 is igb1. What a huge pain in the neck... Anyway, now I can ping.

Next, I just left the ethernet cable from my PC in one port and just changed the interface assignment for the LAN port until I found the assignment that lets me access the web gui. So port 7 is igb2 and I can access the web gui using a static IP - but I can also pull an IP via DHCP. I guess I'll repeat that until I've mapped all the ports.

Thanks for the help, everyone!