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    Unable to update firewall. (HOME LAB)

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • B
      bfeitell
      last edited by bfeitell

      After several hours of troubleshooting I have discovered that I cannot update my firewall because my free home lab license for pfSense PLUS has expired, and the free home lab license has been entirely deprecated.

      I am extremely disappointed, and I'm disinclined to downgrade to the CE version of pfSense, as it is very apparently on its way to being abandonware. This was a sleazy move on the part of Netgate. I migrated to PLUS in reliance on representations that my free home lab access to PLUS would continue for "the foreseeable future". My days of bug reporting, and evangelizing are over for pfSense..

      GertjanG 1 Reply Last reply Reply Quote 0
      • GertjanG
        Gertjan @bfeitell
        last edited by

        @bfeitell

        2.7.2 is avaible, 2.8.0 will follow soon. Both are 0 $, used by millions, so don't worry about being 'abandoned'.
        2.8.0 is as good as pfSense Plus (24.03), and for 99%+ the same thing.

        No "help me" PM's please. Use the forum, the community will thank you.
        Edit : and where are the logs ??

        1 Reply Last reply Reply Quote 1
        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Send me your NDI and or order number in chat and I'll check it. AFAIK that should not have expired so it's possible the NDI changed?

          Steve

          1 Reply Last reply Reply Quote 0
          • B
            bfeitell
            last edited by

            Thank you both for the quick replies. I am unsure what happened, but something seems to have corrupted my installs. I was able to update by reinstalling, and everything now seems to be fine. The new installer is pretty darn spiffy, but the choice selection mechanism is pretty horrible. This inability to update occurred on both my personal firewall, and the one that protects my mom's network. Mine is a bare metal install, while mom's runs in a VM on QEMU/KVM. I wonder if the quirk is unique to machines with a home lab license for pfSense+?

            stephenw10S 1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator @bfeitell
              last edited by

              @bfeitell said in Unable to update firewall. (HOME LAB):

              I wonder if the quirk is unique to machines with a home lab license for pfSense+?

              In the installer? It should be identical whatever the license type is.

              B 1 Reply Last reply Reply Quote 0
              • B
                bfeitell @stephenw10
                last edited by

                @stephenw10

                No the new branch not showing in the update interface. That was the root of the issue. None of the troubleshooting steps could make the new branch appear for selection. I had to run a full install of the latest version (24.03). This affected two machines so far and, I suspect another one at a remote location that has been down for a few months due to a power cut.

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Hmm, well also shouldn't be unique to home/lab. If an NDI is seen as eligible it will show the branches. The subscription type doesn't matter.

                  The most common issue there is that the NDI changed but that doesn't seem likely here if you were able to just reinstall.

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