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    23.09.1 to 24.03_1: No Internet Afterwards

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • areckethennuA
      areckethennu
      last edited by areckethennu

      I'm just a home user, so this is probably silly. But, for the second time, I tried updating my Protectli VP2410 from pfSense 23.09.1 to 24.03_1 and had no internet afterwards and could not access the GUI. By thrashing around, I've gotten it (apparently) working again. But, I'd like to figure out what I did wrong.

      This time around, I removed the one package I use (pfBlockerNG), rebooted pfSense and had it do the update from System > Update > System Update. Glancing through all the verbiage that scrolled by during the update, things looked mostly ok. There were several certificates it skipped as untrusted (I don't understand what that's about, so I'll attach that material), but it appeared to finish correctly and rebooted. When it came up, I had no internet and could not access the GUI. I'm on WiFi and have two separate WiFi routers and even though both were being seen, neither had internet.

      I connected a laptop to the VP2410 via the console and everything looked fine there. I used Option 5 to reboot the system, but it made no difference. I finally used Option 15 to restore the automatic configuration the system made prior to updating (for some reason, the manual Boot Environment I made just prior wasn't there -- but maybe I'm confusing two different things). I rebooted pfSense again and when it came back, I had internet access and could access the GUI. Surprisingly, the system is still on 24.03 (no _1 in the GUI, but the console says something about Patch 1, so I assume that's normal). I re-installed pfBlocker and all seems fine.

      The previous time I'd tried updating to 24.03 (and failed), I could at least access the GUI and restore the previous Boot Environment from there. But, in the hope of finding out what happened (and reporting this if it's a valid issue), I thought I'd report it here.

      23_09_1 to 24_03_1.txt

      I'm just a home user with pfSense 23.09-RELEASE (amd64) on a Protecli VP2410

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        The restore options from console menu 15 are config versions not Boot Environments. To roll back BEs you need to do that from the loader menu before boot:
        https://docs.netgate.com/pfsense/en/latest/backup/zfsbe/loader.html

        However that shouldn't be required.

        You should be able to see what the config difference is between what you are currently running and what was running after upgrade in Diag > Config History.

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        • S
          SteveITS Galactic Empire @areckethennu
          last edited by

          @areckethennu said in 23.09.1 to 24.03_1: No Internet Afterwards:

          several certificates it skipped as untrusted

          FWIW I think that's "normal"...have seen that on all the routers I've updated so far. It's noticeable because it seems to take a while to work through them...at least I don't recall seeing that on any previous update.

          re: Config History, note pfBlocker updates the config file with a timestamp at every cron interval so it can pretty quickly push out history if it runs at the default of hourly.

          Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
          When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
          Upvote 👍 helpful posts!

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