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    PFSense CE 2.7.0 package manager has no available packages, can't find "openvpn-client-export"

    Scheduled Pinned Locked Moved General pfSense Questions
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    • T
      timbopoise @SteveITS
      last edited by

      @SteveITS
      when I navigate to https://<192.168.*.1:nnn> I'm getting a 200 response with an empty html body.

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      • S
        SteveITS Galactic Empire @timbopoise
        last edited by

        @timbopoise hmm the 10-15m is more typical of slow/eMMC storage.

        Blank white page could be a PHP error.

        Not sure what broke but you could reinstall 2.7.2 clean and restore during/after the install.

        Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
        When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
        Upvote 👍 helpful posts!

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        • T
          timbopoise @SteveITS
          last edited by

          @SteveITS

          I'm suddenly concerned about what I've done, I'm a senior level software/hardware design engineer and not an IT person.

          You have been patient with me and I appreciate it. I appear to be able to ssh into the router and the prompt indicates "[2.7.2-RELEASE][<>]/home/<>:
          Can you offer link with instructions, or keywords to search on how to reinstall 2.7.2. Or more troubleshooting suggetions?

          I performed a backup prior to the upgrade.

          Thanks

          My router is a FW4B – 4 Port Intel® J3160.
          Installing pfsense with USB

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          • T
            timbopoise @SteveITS
            last edited by

            @SteveITS
            I'm attempting to look at /var/log files but I'm getting permission issues. My login's groups are "nobody admins". 'su' and 'sudo' don't seem to be recognized.

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            • S
              SteveITS Galactic Empire @timbopoise
              last edited by

              @timbopoise for instance
              https://docs.netgate.com/pfsense/en/latest/backup/restore-during-install.html
              https://docs.netgate.com/pfsense/en/latest/install/netinstaller.html

              Reinstall is probably less time than repairing whatever happened, tbh, as long as you have a backup file. “Brute force” but clean.

              Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
              When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
              Upvote 👍 helpful posts!

              T 2 Replies Last reply Reply Quote 1
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Check: /cf/conf/upgrade_log.latest.txt

                Or just check the dmesg output if it's failing to load pages. There will likely be some error there.

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                • T
                  timbopoise @SteveITS
                  last edited by

                  @SteveITS
                  Are you referring to /var/log/dmesg.boot?

                  not sure if these results are helpful:

                  /var/log: grep -i error dmesg.boot
                  module_register_init: MOD_LOAD (iwi_monitor_fw, 0xffffffff807652e0, 0) error 1
                  module_register_init: MOD_LOAD (ipw_bss_fw, 0xffffffff807475a0, 0) error 1
                  module_register_init: MOD_LOAD (ipw_ibss_fw, 0xffffffff80747650, 0) error 1
                  module_register_init: MOD_LOAD (ipw_monitor_fw, 0xffffffff80747700, 0) error 1
                  module_register_init: MOD_LOAD (iwi_bss_fw, 0xffffffff80765180, 0) error 1
                  module_register_init: MOD_LOAD (iwi_ibss_fw, 0xffffffff80765230, 0) error 1
                  

                  but I doubt it. What am I looking for? I don't see anything obvious to me.

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                  • T
                    timbopoise @SteveITS
                    last edited by

                    @SteveITS

                    A) https://docs.netgate.com/pfsense/en/latest/backup/restore-during-install.html
                    B) https://docs.netgate.com/pfsense/en/latest/install/netinstaller.html

                    Questions:
                    when using B) approach ("brute force"), I will lose all of my routing rules, etc?
                    I believe I've read that when restoring backup it will restore pfsense version too. Am starting over again with upgrade
                    to 2.7.2 with possible problem again?

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Nope those are expected messages.

                      No I mean just run dmesg and see what the most recent logs are. They are probably going to be some error messages if you just tried to connect to the webgui.

                      You can also try checking /var/log/system.log

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                      • T
                        timbopoise @stephenw10
                        last edited by

                        @stephenw10

                        @stephenw10 said in PFSense CE 2.7.0 package manager has no available packages, can't find "openvpn-client-export":

                        just ran dmesg and see what the most recent logs are

                        No joy. I don't see anything to indicate a problem from output, after I attempted to open login page (https://192.168.5.1:xxx).

                        I don't know anything about PHP, but as I snoop around (nginx) and looking at /usr/local/www/ many of the *.php files are zero size?

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Hmm, well hard to say what happened without logs. It sounds like the upgrade only partially completed. I've not seen it fail like that though. Usually failed upgrades would show library errors.

                          Do you have pkg access? Can you run: pkg update?

                          If so you could try a forced pkg reinstall:
                          https://docs.netgate.com/pfsense/en/latest/troubleshooting/upgrades.html#forced-pkg-reinstall

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                          • T
                            timbopoise @stephenw10
                            last edited by timbopoise

                            @stephenw10
                            No I apparently don't. I do not have su/root privilege (sudo not setup) but working on making a Comm cable to connect to comm port to connect and then set root passwd using a FreeBSD trick, if you call it that.

                            What a pain! Once I get this done I'll have more access and try to force pkg reinstall...I think 😨

                            Thank goodness the router is up and running as is...just no ability to config from webpage.

                            Thanks @stephenw10 and @SteveITS

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                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              How does pkg update fail?

                              Since you can't access the webgui you may need to run pfSense-repoc before hand. The GUI processes usually run that when you access it.

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                              • T
                                timbopoise @stephenw10
                                last edited by

                                @stephenw10

                                @stephenw10 said in PFSense CE 2.7.0 package manager has no available packages, can't find "openvpn-client-export":

                                How does pkg update fail?

                                ": pkg update
                                pkg: Insufficient privileges to update the repository catalogue."

                                @stephenw10 said in PFSense CE 2.7.0 package manager has no available packages, can't find "openvpn-client-export":

                                you may need to run pfSense-repoc before hand

                                I run this from the command line and then try to login webpage again?

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                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  Run pfSense-repoc at the command line then try running pkg update again.

                                  If it still fails try: pkg-static -d update and note the error output.

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                                  • T
                                    timbopoise @stephenw10
                                    last edited by

                                    @stephenw10

                                    @stephenw10 said in PFSense CE 2.7.0 package manager has no available packages, can't find "openvpn-client-export":

                                    Run pfSense-repoc at the command line

                                    [2.7.2-RELEASE][  ]: pfSense-repoc
                                    failed to read the repo data.
                                    [2.7.2-RELEASE][  ]: 
                                    

                                    @stephenw10 said in PFSense CE 2.7.0 package manager has no available packages, can't find "openvpn-client-export":

                                    if it still fails try: pkg-static -d update

                                    [2.7.2-RELEASE][  ]: pkg-static -d update
                                    DBG(1)[23852]> pkg initialized
                                    pkg-static: Insufficient privileges to update the repository catalogue.
                                    [2.7.2-RELEASE][  ]: 
                                    
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                                    • T
                                      timbopoise @timbopoise
                                      last edited by

                                      @timbopoise
                                      I'm getting a comm cable and will hopefully gain root by tomorrow afternoon. Thanks

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                                      • S
                                        SteveITS Galactic Empire @timbopoise
                                        last edited by

                                        @timbopoise Are you logging in as "admin" or another user you've created?

                                        Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                                        When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                                        Upvote 👍 helpful posts!

                                        T 1 Reply Last reply Reply Quote 1
                                        • T
                                          timbopoise @SteveITS
                                          last edited by

                                          @SteveITS said in PFSense CE 2.7.0 package manager has no available packages, can't find "openvpn-client-export":

                                          @timbopoise Are you logging in as "admin" or another user you've created?

                                          I'm using a user name that we typically setup on all systems and used the pfsense login passwd. That got me on over ssh. However, I have since noticed that I have a login as well. My login is probably one that got setup setup by PFSense in prep for using vpn login.
                                          The only two logins I see are in group "nobody" and "admins".

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                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            You would need to be actually admin or root to use pkg at the cli.

                                            T 2 Replies Last reply Reply Quote 1
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