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    Cannot reach the netgate servers please verify your network settings on Installation

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • R Offline
      rockon365
      last edited by

      Same issue happening to me on the latest download, 24.03-beta-2.

      What is interesting is that the download filename is pfSense-plus-installer-24.02-BETA2-amd64-20240312-0600; however the console install is showing 24.03.

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      • stephenw10S Online
        stephenw10 Netgate Administrator
        last edited by

        The Installer version is 24.02-Beta but it can install 24.03-REL.

        If the installer fails choose 'Exit' then check the log:
        cat /var/log/daemon.log

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        • A Offline
          Azremen @stephenw10
          last edited by Azremen

          Here is my daemon.log
          pfsense.png

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          • stephenw10S Online
            stephenw10 Netgate Administrator
            last edited by

            Looks like it failed to connect to NTP.

            Can you ping ews.netgate.com?

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            • A Offline
              Azremen @stephenw10
              last edited by Azremen

              @stephenw10
              pfsense.png

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              • stephenw10S Online
                stephenw10 Netgate Administrator
                last edited by

                Ah so DNS is not working. Are you passing DNS servers to the VM via DHCP? Are you blocking DNS somehow?

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                • A Offline
                  Azremen @stephenw10
                  last edited by

                  @stephenw10 I am not sure, I just bought a nested server from a company and started to install hyper-v right away and disabled the windows firewall completely at my second attempt to ensure it installs pfsense but no luck i don't know how to unblock or block a dns.

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                  • stephenw10S Online
                    stephenw10 Netgate Administrator
                    last edited by

                    If you boot some other VM does that have DNS?

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                    • A Offline
                      Azremen @stephenw10
                      last edited by

                      @stephenw10 how can i check that?

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                      • stephenw10S Online
                        stephenw10 Netgate Administrator
                        last edited by

                        Boot something else in hyper-V. Then try to connect to a host and see if it resolves.

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                        • A Offline
                          Azremen @stephenw10
                          last edited by

                          This is from windows server 2022 vm. I assume i need to manually adjust some settings on network adapters how can i do that?
                          1c8d84c3-3e4a-4c00-8acc-d88b70983456-image.png

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                          • stephenw10S Online
                            stephenw10 Netgate Administrator
                            last edited by

                            OK so it seems like whatever is running DHCP for those VMs is not passing any DNS servers. That is presumably some Hyper-V setting.

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