Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Cannot reach the netgate servers please verify your network settings on Installation

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    13 Posts 3 Posters 1.5k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • R
      rockon365
      last edited by

      Same issue happening to me on the latest download, 24.03-beta-2.

      What is interesting is that the download filename is pfSense-plus-installer-24.02-BETA2-amd64-20240312-0600; however the console install is showing 24.03.

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        The Installer version is 24.02-Beta but it can install 24.03-REL.

        If the installer fails choose 'Exit' then check the log:
        cat /var/log/daemon.log

        A 1 Reply Last reply Reply Quote 0
        • A
          Azremen @stephenw10
          last edited by Azremen

          Here is my daemon.log
          pfsense.png

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Looks like it failed to connect to NTP.

            Can you ping ews.netgate.com?

            A 1 Reply Last reply Reply Quote 0
            • A
              Azremen @stephenw10
              last edited by Azremen

              @stephenw10
              pfsense.png

              1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Ah so DNS is not working. Are you passing DNS servers to the VM via DHCP? Are you blocking DNS somehow?

                A 1 Reply Last reply Reply Quote 0
                • A
                  Azremen @stephenw10
                  last edited by

                  @stephenw10 I am not sure, I just bought a nested server from a company and started to install hyper-v right away and disabled the windows firewall completely at my second attempt to ensure it installs pfsense but no luck i don't know how to unblock or block a dns.

                  1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    If you boot some other VM does that have DNS?

                    A 1 Reply Last reply Reply Quote 0
                    • A
                      Azremen @stephenw10
                      last edited by

                      @stephenw10 how can i check that?

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Boot something else in hyper-V. Then try to connect to a host and see if it resolves.

                        A 1 Reply Last reply Reply Quote 0
                        • A
                          Azremen @stephenw10
                          last edited by

                          This is from windows server 2022 vm. I assume i need to manually adjust some settings on network adapters how can i do that?
                          1c8d84c3-3e4a-4c00-8acc-d88b70983456-image.png

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            OK so it seems like whatever is running DHCP for those VMs is not passing any DNS servers. That is presumably some Hyper-V setting.

                            1 Reply Last reply Reply Quote 0
                            • First post
                              Last post
                            Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.