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    "PHP Fatal error: Maximum execution time of 900 seconds exceeded in /etc/inc/util.inc on line 3728" after installing latest pfBlockerNG 3.2.0_12

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    • H
      Hirugoba
      last edited by Hirugoba

      As it says in subj. getting this error when would like to see Dashboard. Device by itself seems to be working OK. Any help will be appreciated. Thanks in advance.

      Crash report begins. Anonymous machine information:

      arm
      15.0-CURRENT
      FreeBSD 15.0-CURRENT #1 plus-RELENG_24_03-n256311-e71f834dd81: Fri Apr 19 00:24:55 UTC 2024 root@freebsd:/var/jenkins/workspace/pfSense-Plus-snapshots-24_03-main/obj/armv7/07ElPskS/var/jenkins/workspace/pfSense-Plus-snapshots-24_03-main/sources/FreeBS

      Crash report details:

      PHP Errors:
      [03-Jul-2024 15:18:09 Europe/Oslo] PHP Fatal error: Maximum execution time of 900 seconds exceeded in /etc/inc/util.inc on line 3728
      [03-Jul-2024 15:21:21 Europe/Oslo] PHP Fatal error: Maximum execution time of 900 seconds exceeded in /etc/inc/util.inc on line 3728
      [03-Jul-2024 15:41:00 Europe/Oslo] PHP Fatal error: Maximum execution time of 900 seconds exceeded in /etc/inc/util.inc on line 3728
      [03-Jul-2024 15:41:24 Europe/Oslo] PHP Fatal error: Maximum execution time of 900 seconds exceeded in /etc/inc/util.inc on line 3728
      [03-Jul-2024 17:01:47 Europe/Oslo] PHP Fatal error: Maximum execution time of 900 seconds exceeded in /etc/inc/util.inc on line 3728
      [03-Jul-2024 17:08:52 Europe/Oslo] PHP Fatal error: Maximum execution time of 900 seconds exceeded in /etc/inc/util.inc on line 3728
      [03-Jul-2024 17:21:30 Europe/Oslo] PHP Fatal error: Maximum execution time of 900 seconds exceeded in /etc/inc/util.inc on line 3728
      [03-Jul-2024 17:21:40 Europe/Oslo] PHP Fatal error: Maximum execution time of 900 seconds exceeded in /etc/inc/util.inc on line 3728
      [03-Jul-2024 21:48:58 Europe/Oslo] PHP Fatal error: Maximum execution time of 900 seconds exceeded in /etc/inc/util.inc on line 3728
      [03-Jul-2024 21:59:31 Europe/Oslo] PHP Fatal error: Maximum execution time of 900 seconds exceeded in /etc/inc/util.inc on line 3728
      [03-Jul-2024 22:36:00 Europe/Oslo] PHP Fatal error: Maximum execution time of 900 seconds exceeded in /etc/inc/util.inc on line 3728

      No FreeBSD crash data found.

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Do you see any other errors in the system log?

        Or errors in the pfBlocker update logs?

        That's a very generic place to see an error like that but it implies some missing config.

        Steve

        H 1 Reply Last reply Reply Quote 0
        • H
          Hirugoba @stephenw10
          last edited by

          @stephenw10

          Hi Steve, thanks for prompt respond...
          There are nothing in system logs...
          Looks like pfBlocker starts update and never finish it. Many hours later I rebooted mine 3100 and there are still persistent locks:
          [24.03-RELEASE][admin@pfSense.home.arpa]/root: ps ax | grep 'pkg'
          15308 - R 4:01.45 /usr/local/bin/php -f /etc/rc.packages pfSense-pkg-pfBlockerNG DEINSTALL
          69161 - I 0:00.01 /bin/sh /usr/local/sbin/pfSense-upgrade -y -l /cf/conf/pkg_log_pfSense-pkg-pfBlockerNG.txt -p /tmp/pfS
          70466 - I 0:00.00 /usr/bin/lockf -s -t 5 /tmp/pfSense-upgrade.lock /usr/local/libexec/pfSense-upgrade -y -l /cf/conf/pkg
          70645 - I 0:00.02 /bin/sh /usr/local/libexec/pfSense-upgrade -y -l /cf/conf/pkg_log_pfSense-pkg-pfBlockerNG.txt -p /tmp/
          92879 - I 0:00.00 /bin/sh /usr/local/libexec/pfSense-upgrade -y -l /cf/conf/pkg_log_pfSense-pkg-pfBlockerNG.txt -p /tmp/
          93015 - I 0:00.00 /bin/sh /usr/local/libexec/pfSense-upgrade -y -l /cf/conf/pkg_log_pfSense-pkg-pfBlockerNG.txt -p /tmp/
          93124 - IC 0:00.01 tee -a /cf/conf/pkg_log_pfSense-pkg-pfBlockerNG.txt
          93207 - I 0:00.01 /usr/local/sbin/pkg-static -o EVENT_PIPE=/tmp/pfSense-upgrade.sock upgrade -f pfSense-pkg-pfBlockerNG
          93411 - S 0:01.82 /usr/local/sbin/pkg-static -o EVENT_PIPE=/tmp/pfSense-upgrade.sock upgrade -f pfSense-pkg-pfBlockerNG
          60306 0 S+ 0:00.01 grep pkg

          I think it's pfBlocker issue. I will poke around, but affraid I need reset to factory settings and reconfigure from scratch.
          Thanks.

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Hmm, those are all actual pkg processes not pfBlocker itself. I would expect those to finish eventually.

            It's trying to upgrade pfBlocker there. Did you initiate that after the reboot?

            H 1 Reply Last reply Reply Quote 0
            • H
              Hirugoba @stephenw10
              last edited by

              @stephenw10

              @stephenw10 said in "PHP Fatal error: Maximum execution time of 900 seconds exceeded in /etc/inc/util.inc on line 3728" after installing latest pfBlockerNG 3.2.0_12:

              Did you initiate that after the reboot?

              Yes.
              Actually it's like this for couple days:
              [24.03-RELEASE][admin@pfSense.home.arpa]/root: ps ax | grep 'pkg'
              15308 - R 1380:47.92 /usr/local/bin/php -f /etc/rc.packages pfSense-pkg-pf
              93124 - IC 0:00.01 tee -a /cf/conf/pkg_log_pfSense-pkg-pfBlockerNG.txt
              93207 - I 0:00.01 /usr/local/sbin/pkg-static -o EVENT_PIPE=/tmp/pfSense
              93411 - S 0:05.78 /usr/local/sbin/pkg-static -o EVENT_PIPE=/tmp/pfSense
              94390 - IN 0:00.00 /bin/sh /etc/rc.update_pkg_metadata
              85486 0 R+ 0:00.00 grep pkg

              1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Still there after a reboot?

                H 1 Reply Last reply Reply Quote 0
                • H
                  Hirugoba @stephenw10
                  last edited by

                  @stephenw10 said in "PHP Fatal error: Maximum execution time of 900 seconds exceeded in /etc/inc/util.inc on line 3728" after installing latest pfBlockerNG 3.2.0_12:

                  Still there after a reboot?

                  yes.

                  H 1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Hmm, that's odd.

                    I would try to remove then reinstall pfBlocker. You may need to kill those pkg processes to allow that.

                    1 Reply Last reply Reply Quote 0
                    • R
                      rabbiwan
                      last edited by

                      Hello
                      I have the same error and problem on my PFSense 6100 Max.
                      I have upgrade to the las version of pfBlockerNG 3.2.0_12.
                      I have reboot, re-install PFSense, try to delete the package nothing to do....
                      The package pfBlockerNG 3.2.0_12 is always present.
                      How we can reinitalize the PFSense and in the same time delete all the packages forcefully?
                      Thanks
                      Best regards
                      Laurent

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        You are still seeing the pkg upgrade process running?

                        1 Reply Last reply Reply Quote 0
                        • R
                          rabbiwan
                          last edited by

                          @stephenw10 said in "PHP Fatal error: Maximum execution time of 900 seconds exceeded in /etc/inc/util.inc on line 3728" after installing latest pfBlockerNG 3.2.0_12:

                          You are still seeing the pkg upgrade process running?

                          no, there is no upgrade process running
                          worse, I am haven't access to the package manager ... Always work in progress to display the packages
                          0eac782c-1442-4d4f-9a77-4b00b99614f7-image.png

                          Is it possible to format all the PFSense to reset all without packages?
                          I think it's the better solution to fix the problem today...

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            I mean as shown above there are no stuck pkg processes in system activity or output of ps aux?

                            You can remove pkgs from the CLI.

                            You can reset the config if required.

                            1 Reply Last reply Reply Quote 0
                            • R
                              rabbiwan
                              last edited by

                              Yes but on my PFSense, impossible to delete the package.
                              The processus start but block at one moment and not continue....
                              I don't understand why...

                              1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Try removing it from the command line with:
                                pkg remove pfSense-pkg-pfBlockerNG
                                See what errors you get. If any.

                                1 Reply Last reply Reply Quote 1
                                • R
                                  rabbiwan
                                  last edited by

                                  Hello
                                  I Have execute many time the command and after multi iterration, I have finally removed pfBlocker...
                                  I have wait a very long time between the execution and the waiting the system said me the remove it's done or in error...
                                  Very strange this version 12 of pfBlocker...
                                  The next time, I will wait many time before upgrade my version..
                                  Laurent

                                  GertjanG 1 Reply Last reply Reply Quote 0
                                  • GertjanG
                                    Gertjan @rabbiwan
                                    last edited by

                                    @rabbiwan

                                    Do you also use the pfSense development version (snapshot) of pfSense, as @Hirugoba ?
                                    Or the current 24.03 ?

                                    Didn't even know that pfBlockerNG 3.2.0_12 was out and available.
                                    Or is _12 for the dev version only ?

                                    My 24.03 (non dev !) says : your' up to date, and the version is :

                                    4cde8ae2-d3be-4208-9595-99f2a9a17b33-image.png

                                    No "help me" PM's please. Use the forum, the community will thank you.
                                    Edit : and where are the logs ??

                                    R 1 Reply Last reply Reply Quote 1
                                    • H
                                      Hirugoba @Hirugoba
                                      last edited by

                                      @Hirugoba
                                      Eventually I did "factory reset" and after some poking around "/etc/inc/util.inc" error happened couple times more.

                                      Reinstalled appliance from image (24.03) and re-configured it manually (I mean not from back-up).

                                      1 Reply Last reply Reply Quote 0
                                      • R
                                        rabbiwan @Gertjan
                                        last edited by

                                        @Gertjan Hello
                                        I have juste do a update the PFBlocker when I have see the button "Update" on the package manager for a version available....
                                        I don't know if it's a dev or release version...
                                        On my PFSense I am in 24.03 also but at one moment in june or may there is this package available... and after a lot of problems...
                                        Bug? Maybe ....

                                        1 Reply Last reply Reply Quote 0
                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          AFAIK that would only ever have been available in 24.08-dev. If you somehow selected the dev branch and then didn't upgrade to 24.08 you might have seen the update the pfBlocker. If you then tried to upgrade to that without first upgrading to 24.08 it would probably have failed.
                                          If you are running ZFS I would roll back to the last good BE and upgrade again to 24.03 (if needed).

                                          1 Reply Last reply Reply Quote 0
                                          • R
                                            rabbiwan
                                            last edited by

                                            For my part, I never use a dev version, only a stable.
                                            So for the probability of the selection of dev branch is very very low...

                                            GertjanG 1 Reply Last reply Reply Quote 0
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