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    Anybody successfully install Pfsense on Sophos XGS126?

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    • A Offline
      amine
      last edited by

      After installing Pfsense on Sophos XGS126, I keep getting this Error.

      Anyone please help me. Thanks so much.

      (Warning: Configuration references interfaces that do not exist: em0 em1
      
      Network interface mismatch -- Running interface assignment option.
      
      Valid interfaceWaiting (max 60 seconds) for system process `vnlru' to stop... done
      Waiting (max 60 seconds) for system process `syncer' to stop...
      Syncing disks, vnodes remaining... 0 0 0 0 0 done
      All buffers synced.
      Uptime: 31s
      uhid0: detached
      uhub0: detached
      
      The operating system has halted.
      Please press any key to reboot.)
      
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      • stephenw10S Offline
        stephenw10 Netgate Administrator
        last edited by stephenw10

        So you booted the installer and installed successfully and then are seeing that at first boot?

        What interfaces are on that box/ How are you connected to it there? Does it have both serial and video consoles? Check the other if so or force a different primary console:
        https://docs.netgate.com/pfsense/en/latest/troubleshooting/boot-issues.html#booting-with-an-alternate-console

        Steve

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        • A Offline
          amine @stephenw10
          last edited by

          @stephenw10

          Hello Steve,

          Although the installation was successful, I am still experiencing the same error when I boot the box.

          I connect to the box using the serial port 'COM Micro USB'.
          On the box, there are 10 Gbe copper ports and 2 POE ports.

          I attempted to connect an Ethernet adapter to the box, and the new interface was displayed, but when I removed it, I encountered the error mentioned earlier.

          I'm curious if there's a method to download the drivers for the ports.

          Amine

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          • stephenw10S Offline
            stephenw10 Netgate Administrator @amine
            last edited by

            @amine said in Anybody successfully install Pfsense on Sophos XGS126?:

            I attempted to connect an Ethernet adapter to the box, and the new interface was displayed, but when I removed it, I encountered the error mentioned earlier.

            You fitted a new NIC? Or just connected a cable?

            The error message there shows it's trying to use em0/1 which could either be a default config or it previously did have those interfaces.

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            • A Offline
              amine @stephenw10
              last edited by

              @stephenw10

              I used USB 3.0 to Gigabit Ethernet Network Adapter
              3236a2c5-9200-47f3-97b9-7e5f74eae115-image.png

              Upon putting the adapter in, the boot finished, but the configuration screen did not show my box interfaces ports.

              To solve the problem I followed the steps below:

              • Step 1: I connected Adapter to the my Sophos appliance XGS 126.
              • Step 2: The Adapter Interface appeared.
              • Step 3: I configured the wan interface, then I connected it to my router so I can have access to the internet.
              • Step 4: I updated Pfsense version to the most recent one to see if the problem is related to the version.

              After those steps I am still receiving the same error mentioned above.

              I plugged an ethernet port to a router, it's seems to be detected with the command pciconf -lv which gives the result bellow :
              edde693c-760f-4e6d-b88c-bbc0e2ac41f6-image.png

              and the 'dmesg' command show this is error:
              9801e446-10b3-4225-96e1-18690faed030-image.png

              I'm currently looking for a way to download the driver and attach it to the interface

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              • stephenw10S Offline
                stephenw10 Netgate Administrator
                last edited by stephenw10

                Ah, OK. Yeah that's not even a known PCI ID. I don't believe there is a driver for it. Certainly not in FreeBSD/pfSense.

                But, perhaps more importantly, there is only one Ethernet device shown. That implies the ports there are connected via a switch and that introduces a lot more issues.

                Similar to this: https://forum.openwrt.org/t/sophos-xgs107-and-no-network-interfaces-unknown-network-controller/168989

                Depending on the switch IC used it might have a serial interface that's accessible. If you're lucky!

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                • stephenw10S stephenw10 moved this topic from Problems Installing or Upgrading pfSense Software on
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