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Update shows 23.09.01 avail but does not seem to be working (updating from 23.09_

Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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  • C Offline
    cb3
    last edited by Jul 11, 2024, 4:16 PM

    Using Netgate 4100.

    GUI shows current version at 23.09. After I manually select the version refresh button, does it show 23.09.01 is available. I select the update page but no update option is available (it only shows 23.09 with status "up to date")

    I did a GUI console "pkg-static upgrade -y" and reboot - no success (same as above).

    Nothing I see in the update logs showing a related issue .

    Disk space is fine (95G free)
    RAM is at approx 40%

    Any help insight to resolving this is appreciated.

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    • S Offline
      stephenw10 Netgate Administrator
      last edited by Jul 11, 2024, 4:56 PM

      Connect to the actual command line, so SSH or console, then try to upgrade there with: pfSense-upgrade -d

      You will see far more error output showing what the issue might be.

      Steve

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      • C Offline
        cb3
        last edited by Jul 11, 2024, 5:42 PM

        Hey thanks for the fast reply Steve.

        As suggested, I just logged on as root, performed the upgrade (results below) but am seeing exactly the same issue.

        Results:

        [23.09-RELEASE][admin@SERVER_name]/root: pfSense-upgrade -d
        Messages:
        Your Netgate device has pfSense+ as part of your device purchase.

        Updating repositories metadata...
        Updating pfSense-core repository catalogue...
        Fetching meta.conf: . done
        Fetching packagesite.pkg: . done
        Processing entries: . done
        pfSense-core repository update completed. 5 packages processed.
        Updating pfSense repository catalogue...
        Fetching meta.conf: . done
        Fetching packagesite.pkg: ........ done
        Processing entries: .......... done
        pfSense repository update completed. 739 packages processed.
        All repositories are up to date.
        Setting vital flag on pkg...
        Your packages are up to date
        [23.09-RELEASE][admin@FW01_Demont.demont.local]/root:
        exit

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        • C Offline
          cb3
          last edited by Jul 11, 2024, 5:54 PM

          @stephenw10 said in Update shows 23.09.01 avail but does not seem to be working (updating from 23.09_:

          see far more error output showing what the i

          Ok sorry - so it is hot up here and it must be getting to me.
          On the Update page, I manually changed from 23.09 to 23.09.01 and was offered with the update option. I thought in the past, this may have been automatic based on the current version?

          Thanks again for your effort Steve.

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          • S Offline
            stephenw10 Netgate Administrator
            last edited by Jul 11, 2024, 6:47 PM

            Yup in the past it used to automatically switch branches to the current version but that has a long history of causing problems with incorrect pkgs being pulled.

            Starting from 23.09 you will see the current version offered on the dashboard but need to manually select the new branch to opt-in. Thus preventing users installing a package form the wrong branch accidentally.

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            • C Offline
              cb3
              last edited by Jul 11, 2024, 7:01 PM

              I must say, more and more services/industries today can definitely take a lesson here on how to do professional and timely support. Excellent!

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              • J Offline
                JonathanLee
                last edited by Jul 11, 2024, 8:12 PM

                Have you attempted pkg clean?

                Make sure to upvote

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                • C Offline
                  cb3
                  last edited by Jul 11, 2024, 8:15 PM

                  @JonathanLee said in Update shows 23.09.01 avail but does not seem to be working (updating from 23.09_:

                  e you attempted pkg clean?

                  Hi Jonathan;

                  The issue has been resolved (see above).
                  thanks,

                  J 1 Reply Last reply Jul 11, 2024, 8:16 PM Reply Quote 0
                  • J Offline
                    JonathanLee @cb3
                    last edited by Jul 11, 2024, 8:16 PM

                    @cb3 yes however after the update to clean the old packages out

                    Make sure to upvote

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                    • C Offline
                      cb3
                      last edited by Jul 11, 2024, 8:22 PM

                      No I didn't. Everything is back to normal (and understood ;) but I will have a look.

                      Thanks,

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