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    No NAT processing for certain packets

    Scheduled Pinned Locked Moved General pfSense Questions
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    • T
      turrican64 @stephenw10
      last edited by stephenw10

      Hi @stephenw10
      Thank you for your answer.

      I have active automatic rules
      6ab60dbd-eac4-49f7-ba3a-e78ea927bdd6-image.png

      And have some disabled NAT rules with destination port 5060
      fe2b27aa-b05d-4b2b-a237-d3c140b9a5e3-image.png

      I didn't check the states. I will defintely check the states when it happens again.

      If I understand correctly state conflicting happens when two NAT-ed hosts sending packets with same source port number (in my case 5060) to the same remote host. (But even than the source port randomization supposed to resolve such conflict?) However it is not the situation in my case.
      I have only one NAT-ed host which is sending packets with source port 5060 to a remote host with destination port 5060, sometimes these packets are leaving the WAN interface without translating the private IP to the WAN interface's Public ip.
      There is a bug case with captures which was closed with the same reason.
      https://redmine.pfsense.org/issues/15535

      Because I have only one host which communicates to this remote host, what can be conflicting?

      Thank you!

      tinfoilmattT 1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Yup you would normally only ever see this when you have outbound NAT rules with static ports set. SIP is typical of that in that clients often use 5060 as the source port. And that there are still some VoIP devices that will only allow connections fro port 5060. NTP also sometimes hits this.

        If you have OBN in Automatic mode that shouldn't happen.

        T 1 Reply Last reply Reply Quote 1
        • T
          turrican64 @stephenw10
          last edited by

          Thank you in this case it is a bug I think.
          Is there a way to reopen a bug ticket or I need to create a new one?

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Is that your bug linked above?

            Before reopening that or opening a new one we need to see states and/or packet captures and compare that with the running ruleset.

            What pfSense version are you running?

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            • T
              turrican64
              last edited by turrican64

              Yes, the bug ticket is the linked one.

              I took packet captures while the issue was happening as well as after, when I just stopped the SIP traffic for a minute and started again. Probably that pause cleared the state in pfSense, because after that the local SIP client continued sending packets with exactly the same source / destination IP and port (black tcpdump screenshot in the ticket) and has been still working fine.

              I didn’t check the states but I am waiting for this to happen again and I will check the state as well

              pfSense+ version is: 24.03

              1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                That's actually your bug report though, you opened it?

                If so, yes, the first thing to do there is check the states and rules actually running when you see it.

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                • T
                  turrican64 @stephenw10
                  last edited by

                  Hi @stephenw10

                  Yes, I opened that bug report.
                  The issue has started happening today again. The 10.20.33.1 IP is not translated to WAN IP address.

                  93425a76-58cc-4405-9d7c-fcfe0be2a421-image.png

                  As you suggested I checked the states.
                  Filtering on 10.20.33.1:

                  bfa5c174-3468-4508-9e38-8c6f11d5de9c-image.png

                  Filtering on 103.140.134.2:

                  7b4ad395-7fc5-4491-b6cd-470e61c7e3a1-image.png

                  There are only automatic rules:
                  c1a02b06-0b8f-4d31-9dc7-6b910abe5654-image.png

                  Can we reopen the bug ticket?

                  Thank you!
                  Best regards

                  1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Were there other open states on the WAN to the same remote IP address and port? Some other internal SIP device?

                    The most common cause of seeing outbound NAT not applied is that it conflicts with an existing state.

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                    • T
                      turrican64 @stephenw10
                      last edited by

                      Hi @stephenw10

                      @stephenw10 said in No NAT processing for certain packets:

                      Were there other open states on the WAN to the same remote IP address and port? Some other internal SIP device?

                      No. And, even if that was the case the source port randomization should resolve any conflict, in my uderstanding. Correct?
                      But the answer is no.

                      I kept the pfSense in this state for days, but yesterday I had to restore the service. What I did is just disconnected the SIP server computer's ethernet cable for approx 50 seconds and when I connected back the NAT was working properly.

                      be4cdf0e-0faa-4fa8-909f-b41aae729f21-image.png

                      stephenw10S 1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator @turrican64
                        last edited by

                        @turrican64 said in No NAT processing for certain packets:

                        even if that was the case the source port randomization should resolve any conflict, in my understanding. Correct?

                        Yes, it should. Though only if NAT is working of course. Some old SIP devices only accept 5060 as a source port but that is clearly not the case here since it works fine after reconnecting.

                        So when this happens it appears to be spontaneous? Not associated with a filter reload perhaps?

                        The only other situation I have seen something like this is if a state is somehow opened before the NAT rules are loaded. That should not normally be possible unless you have some custom startup items?

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                        • T
                          turrican64
                          last edited by turrican64

                          @stephenw10 said in No NAT processing for certain packets:

                          So when this happens it appears to be spontaneous? Not associated with a filter reload perhaps?

                          Yes, spontaneous and it happens every time when I am not even logged in to pfSense, therefore I don't initiate filter reload.

                          There is not custom startup.

                          Thank you!
                          Best regards

                          1 Reply Last reply Reply Quote 0
                          • tinfoilmattT
                            tinfoilmatt @turrican64
                            last edited by

                            @turrican64 said in No NAT processing for certain packets:

                            I have active automatic rules
                            6ab60dbd-eac4-49f7-ba3a-e78ea927bdd6-image.png

                            Can you post a screencap of the configuration/'Edit' page of one of these NAT rules? Trying to see the format you've used to define source networks.

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                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Those are automatically generated rules, they cannot be edited. By default pfSense creates rules for each internal subnet as source to any interface that has a gateway defined. What is there should be fine.

                              tinfoilmattT 1 Reply Last reply Reply Quote 0
                              • tinfoilmattT
                                tinfoilmatt @stephenw10
                                last edited by

                                @stephenw10 Then something might be wacky with how the install script/wizard/whatever function created those 'auto-added' rules. I just referenced one of my own boxes and there's a seperate "Auto created rule" for each defined subnet. This may simpy be due to my own topolgy. But the way OP's source networks appear in their NAT rule table looks weird to me.

                                Regardless, the 'Edit' page can still be accessed even for 'auto-added' rules.

                                1 Reply Last reply Reply Quote 0
                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  In which pfSense version? The actual auto-rules cannot be edited. If you select manual outbound NAT mode a set of user rules are added equivalent to the auto rules that you can edit. Those remain even if set back to auto mode but they only do anything in manual or hybrid mode.

                                  tinfoilmattT T 2 Replies Last reply Reply Quote 1
                                  • tinfoilmattT
                                    tinfoilmatt @stephenw10
                                    last edited by

                                    @stephenw10 said in No NAT processing for certain packets:

                                    If you select manual outbound NAT mode a set of user rules are added equivalent to the auto rules that you can edit.

                                    That's exactly what I'm seeing then. Disregard, OP!

                                    1 Reply Last reply Reply Quote 0
                                    • T
                                      turrican64 @stephenw10
                                      last edited by

                                      Hi @stephenw10

                                      Can we reopen the bug ticket?

                                      Thank you!
                                      Best regards

                                      1 Reply Last reply Reply Quote 0
                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Done. Though I still think it must be something causing a state conflict somehow. It's going to be very difficult to reproduce.

                                        I assume you cannot produce this on demand? You just have to wait for it to happen?

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                                        • T
                                          turrican64 @stephenw10
                                          last edited by

                                          Hi @stephenw10

                                          Thank you for reopening the ticket.

                                          @stephenw10 said in No NAT processing for certain packets:

                                          I still think it must be something causing a state conflict somehow

                                          If you think on something specific I am happy to share it.

                                          @stephenw10 said in No NAT processing for certain packets:

                                          I assume you cannot produce this on demand? You just have to wait for it to happen?

                                          Correct, unfortunately I don't have a method to reproduce it, I have to wait for it to happen. Last time it took 4 weeks.

                                          1 Reply Last reply Reply Quote 0
                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            Nothing easy! What I expect is happening is that when the state tries to open a conflicting state exists. But to actually see that would require dumping the state table at that point. So we would need to script something to do it. 🤔

                                            T 1 Reply Last reply Reply Quote 0
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