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    Latency spikes on netgate 7100 ver 23.0.5.1

    Scheduled Pinned Locked Moved General pfSense Questions
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    • S
      snapcom @stephenw10
      last edited by snapcom

      @stephenw10 built in switch ports and SFP ports, however it may just be the wan throwing off the SFP being that the Wan is through a built in switch port. I can reproduce it easily and if netgate wants to take a look im more then happy to show them.

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Ah, so you don't see it for traffic that is only using the SFP ports?

        And it's consistently 200ms spikes? I spent quite a while testing this and did find an increase in latency but it was only ever in 5-10ms range. Still much higher than I expected.

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        • S
          snapcom @stephenw10
          last edited by snapcom

          @stephenw10 Screenshot 2023-09-15 102428.png
          Top is inbound from wan bottom is outbound to a server about 100 feet away via wan. I rebooted it last night and reverted to 23.01 and it seems to be a little less then before. I want to say even pinging the local interface on the pfsense had latency spikes. We had some issues with some voip quality for fax and the carrier said they saw tons of jitter and latency, the said carrier is only 1ms away. The baseline average latency for the bottom ping plotter trace is .98ms.

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          • S
            snapcom @stephenw10
            last edited by

            @stephenw10 heres a bit higher Screenshot 2023-09-15 103752.png

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            • S
              snapcom @stephenw10
              last edited by

              @stephenw10 this is directly to the local interface Screenshot 2023-09-15 104211.png

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              • G
                GeorgeCZ58
                last edited by

                Hello, I am facing this issue on all ours XG7100, that are installed across Europe. Unfortunately the fix is not in 24.01 release, as internal team doesnt know what is causing the issue.

                For me it is big problem, as I buyed many XG7100... Already tested that on different models this issue do not occure(6100, 3100, APU4, APU6, home build routers..).

                Here you can see when the XG7100 was upgraded to 23 release:
                bc039f50-f75a-4b3a-bde1-4fb3aec6e01a-obrazek.png

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                • S
                  snapcom @GeorgeCZ58
                  last edited by

                  @GeorgeCZ58 I ended up reverting to the last known working release. We also had both the pieces of hardware fail almost at the same time 1000 miles apart. They no longer powered on. We are phasing out pfsense.

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                  • G
                    GeorgeCZ58 @snapcom
                    last edited by

                    @snapcom there are issues related to power supply. It is enough to replace power supply with different one, and XG7100 will work. We already had this situation.

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                    • S
                      snapcom @GeorgeCZ58
                      last edited by

                      @GeorgeCZ58 im not sure if it was related or not, the hardware is hundreds of miles away from me so I haven't had a chance to get it back to look at it.

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                      • G
                        GeorgeCZ58
                        last edited by

                        Netgate team, please can you resolve those latency issues? It started in 23 release and continue in 24 and is related only to Netgate 7100. I cannot replace all devices just because of your unresolved bug.

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Were you able to test the public 24.08-dev snapshot?

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                          • G
                            GeorgeCZ58 @stephenw10
                            last edited by

                            @stephenw10 Just tested, and issue is still existing here. Because I replaced one 7100 with 6100 model, I am able to help to Netgate team debug issue. Is there somebody who can work on identify this issue?

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                            • G
                              GeorgeCZ58
                              last edited by

                              I will just add comment - the issue is still not resolved in 24.08 release.

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                              • w0wW
                                w0w @GeorgeCZ58
                                last edited by

                                @GeorgeCZ58
                                What "24.08 release"? What version exactly?

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                                • G
                                  GeorgeCZ58 @w0w
                                  last edited by

                                  @w0w I tested pfsense + 24.08 dev version.

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                                  • w0wW
                                    w0w @GeorgeCZ58
                                    last edited by

                                    @GeorgeCZ58
                                    If you are talking about latest available public snapshot, it is two months old, just wait for the fresh one it should be available soon.

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                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      Yup, though I don't expect anything to have changed in the 7100 to be honest. The drivers are largely unchanged.

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