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    Why is getting the installer file so complicated?

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    15 Posts 8 Posters 1.3k Views
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    • M
      mi8088
      last edited by

      Thanks - that link in that thread helps.

      Still a riddle why the website is so utterly annoying and makes the process more difficult than necessary!

      1 Reply Last reply Reply Quote 0
      • M
        mvikman
        last edited by

        I had no problems getting the installer file from the webshop, got in on first try, no captchas.
        Probably something in your browser settings etc. causes it to trigger, from what I understand automated captchas can be triggered by many things for example adblockers, suspicious or lack of browser history, certain ip addresses, multiple fast page reloads etc.

        pfSense Plus 24.11-RELEASE (amd64)
        Dell Optiplex 7040 SFF
        Core i5-6500, 8GB RAM, 2x 240GB SSD (ZFS Mirror)
        HPE 561T (X540-AT2), 2-port 10Gb RJ45
        HPE 562SFP+ (X710-DA2), 2-port 10Gb SFP+

        1 Reply Last reply Reply Quote 0
        • S
          SteveITS Galactic Empire @mi8088
          last edited by

          @mi8088 I’m just gonna say #6 is kinda funny, tbh. “I am human”…it’s not “LOL no you’re not,” it’s that you answered the single checkbox incorrectly and they want you to fix it.

          Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
          When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
          Upvote 👍 helpful posts!

          M 1 Reply Last reply Reply Quote 0
          • M
            mi8088 @SteveITS
            last edited by mi8088

            @SteveITS The images do it injustice..

            But please explain to me how I got this one wrong:

            741405fa-c2d6-45e5-928e-3ddb6e6ae490-Screenshot from 2024-08-25 15-53-33.png

            I try to check the box..

            Question 1:

            f67dfc4e-cd95-47c2-ae57-0a6f4f10374e-Screenshot from 2024-08-25 15-53-47.png
            Question 2:

            4a0ee7fa-7854-40af-a062-a007b84568f5-Screenshot from 2024-08-25 15-53-54.png

            OK, I seem to be done:

            9994110f-147b-4495-8b5f-62a6d909f4f3-Screenshot from 2024-08-25 15-53-59.png

            After pressing submit:

            ca5028f2-385f-4c1a-ad63-54bcbd0d9518-Screenshot from 2024-08-25 15-54-04.png

            johnpozJ S 2 Replies Last reply Reply Quote 0
            • johnpozJ
              johnpoz LAYER 8 Global Moderator @mi8088
              last edited by johnpoz

              @mi8088 I was running into an issue with recaptcha awhile ago when first updated to firefox 129.. Not this site but another one, just kept asking and asking and asking and when finally got to verify it would say your answer is wrong.

              I just used chrome to get around the problem.. My understanding atleast with with recaptcha this is handled by google, if you google for recaptcha and firefox you will find it having issues going back for quite some time every now and then, etc.

              This seems to have worked itself out, since haven't see the problem as of late..

              So your issue might be related to that, and not really a netgate/pfsense sort of issue.

              edit: btw I just downloaded the installer and didn't see one captcha anything.

              An intelligent man is sometimes forced to be drunk to spend time with his fools
              If you get confused: Listen to the Music Play
              Please don't Chat/PM me for help, unless mod related
              SG-4860 24.11 | Lab VMs 2.8, 24.11

              1 Reply Last reply Reply Quote 0
              • S
                SteveITS Galactic Empire @mi8088
                last edited by

                @mi8088 said in Why is getting the installer file so complicated?:

                @SteveITS The images do it injustice..

                But please explain to me how I got this one wrong:

                When you get a chance, you should probably watch Blade Runner a few times.

                Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                Upvote 👍 helpful posts!

                W 1 Reply Last reply Reply Quote 1
                • W
                  Waqar.UK @SteveITS
                  last edited by

                  @SteveITS

                  I just tried it, and I cannot download the latest version as well.

                  It say go to check out and asks to login to my Netgate web forum. I cannot go further.

                  johnpozJ 1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    You have a screenshot of that? I can ask our guys to look at it.

                    1 Reply Last reply Reply Quote 0
                    • johnpozJ
                      johnpoz LAYER 8 Global Moderator @Waqar.UK
                      last edited by

                      @Waqar-UK the account wouldn't be your forum account, it would be the account you created for the netgate store

                      https://shop.netgate.com

                      See here is my logged into the store, and showing the net installer I download the other day

                      store.jpg

                      An intelligent man is sometimes forced to be drunk to spend time with his fools
                      If you get confused: Listen to the Music Play
                      Please don't Chat/PM me for help, unless mod related
                      SG-4860 24.11 | Lab VMs 2.8, 24.11

                      1 Reply Last reply Reply Quote 2
                      • W
                        Waqar.UK
                        last edited by Waqar.UK

                        @johnpoz

                        Thanks I understand.

                        @stephenw10
                        I will try to get a screen-grab.

                        W 1 Reply Last reply Reply Quote 0
                        • W
                          Waqar.UK @Waqar.UK
                          last edited by

                          OK I got to register, but got a file using Winrar:

                          pfSense-plus-installer-24.06-BETA7-amd64-20240614-1949.img

                          Can this be used to install pfsense on my Qotom i5?

                          GertjanG 1 Reply Last reply Reply Quote 0
                          • GertjanG
                            Gertjan @Waqar.UK
                            last edited by

                            @Waqar-UK

                            The next step : Prepare a USB Memstick.

                            No "help me" PM's please. Use the forum, the community will thank you.
                            Edit : and where are the logs ??

                            1 Reply Last reply Reply Quote 1
                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Yes that's the correct installer file.

                              1 Reply Last reply Reply Quote 1
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