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    4200 crashed

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • GertjanG
      Gertjan @wgstarks
      last edited by

      @wgstarks said in 4200 crashed:

      0 addresses deleted

      Not sure what this is. Doesn't look harmful.

      But this :

      @wgstarks said in 4200 crashed:

      gpio_open: No such file or directory
      gpio_open: No such file or directory
      gpio_open: No such file or directory

      The start up sequence shouldn't have / use commands that ... do not exist ?
      It's probably something non essential, as "gpio_open" makes me thing of the "front panel led driver".

      Maybe I shouldn't compare a boot sequence of my 4100 with your 4200 😊

      Temperatures. This is without vents, and its placed above a T350 PowerEdge (ancient server running R2 2008 and all that). Not ideal, but not 70+.

      No "help me" PM's please. Use the forum, the community will thank you.
      Edit : and where are the logs ??

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        @wgstarks said in 4200 crashed:

        gpio_open: No such file or directory
        gpio_open: No such file or directory
        gpio_open: No such file or directory

        Mmm, that does seem unexpected. Do you have anything custom installed?

        Though I wouldn't expect that to be an issue.

        wgstarksW 1 Reply Last reply Reply Quote 0
        • wgstarksW
          wgstarks @stephenw10
          last edited by

          @stephenw10 said in 4200 crashed:

          @wgstarks said in 4200 crashed:

          gpio_open: No such file or directory
          gpio_open: No such file or directory
          gpio_open: No such file or directory

          Mmm, that does seem unexpected. Do you have anything custom installed?

          Though I wouldn't expect that to be an issue.

          I have a custom LED control script that lets me set color and pattern of led lights based on system status. Can’t find the link to that forum thread right now though.

          Box: SG-4200

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Ah was that imported from an older device? That could certainly be throwing those gpio errors. It shouldn't cause it to crash though.

            wgstarksW 1 Reply Last reply Reply Quote 0
            • wgstarksW
              wgstarks @stephenw10
              last edited by

              @stephenw10 said in 4200 crashed:

              Ah was that imported from an older device? That could certainly be throwing those gpio errors. It shouldn't cause it to crash

              I had a similar script on my 3100 but I don’t think it was migrated to the 4200. Either it wasn’t included in the backup file that negate tech support modified to restore from on the 4200 or it was removed by them as a precaution.

              I have installed a new modified version of the led control script though. Discussion starts here. Not sure if that’s what’s causing the boot entries though. It runs on a cron schedule. Wouldn’t think that would happen until boot was complete.

              Box: SG-4200

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Hmm, well it sure seems like that script still has a reference to the 2100 gpio devices that don't exist on the 4200.

                wgstarksW 2 Replies Last reply Reply Quote 0
                • wgstarksW
                  wgstarks @stephenw10
                  last edited by

                  @stephenw10 said in 4200 crashed:

                  Hmm, well it sure seems like that script still has a reference to the 2100 gpio devices that don't exist on the 4200.

                  I’ll connect via cyberduck and run a search for the old file just to be sure there isn’t still an old copy or something.

                  Box: SG-4200

                  1 Reply Last reply Reply Quote 0
                  • wgstarksW
                    wgstarks @stephenw10
                    last edited by

                    @stephenw10 said in 4200 crashed:

                    Hmm, well it sure seems like that script still has a reference to the 2100 gpio devices that don't exist on the 4200.

                    I'm only finding one script to control the led's and I don't think its the culprit.

                    #!/bin/sh
                    echo 0 > /dev/led/blue_0
                    echo 0 > /dev/led/blue_1
                    echo 0 > /dev/led/blue_2
                    echo 0 > /dev/led/red_0
                    echo 0 > /dev/led/red_1
                    echo 0 > /dev/led/red_2
                    echo 0 > /dev/led/green_0
                    echo 0 > /dev/led/green_1
                    echo 0 > /dev/led/green_2
                    
                    check_current_states=$( pfctl -vvss | grep -e "igc3 icmp" )
                    WAN=0
                    case "$check_current_states" in
                      *icmp* ) WAN=1 ;;
                    esac
                    if [ $WAN = 0 ];
                    then
                     echo f2 > /dev/led/red_0
                     echo f2 > /dev/led/red_1
                     echo f2 > /dev/led/red_2
                    else
                      /usr/local/sbin/pfSense-led.sh ready
                    
                    fi
                    

                    Don't see anything that looks like it matches.

                    Box: SG-4200

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Mmm, wouldn't expect it from that.

                      Does that work as expected?

                      wgstarksW 1 Reply Last reply Reply Quote 0
                      • wgstarksW
                        wgstarks @stephenw10
                        last edited by

                        @stephenw10
                        Yes. Just lights a led red when WAN status is down.

                        There isn’t any other custom cron entry other than an update checker so even if there was a custom script buried somewhere I don’t see how it would be called.

                        Box: SG-4200

                        1 Reply Last reply Reply Quote 1
                        • T
                          tgl @wgstarks
                          last edited by

                          @wgstarks said in 4200 crashed:

                          Maybe the problem is heat related? All sensors are showing between 69C and 70.1C. No idea what the normal range is for this appliance.

                          That definitely seems high. My 4200 shows readings right around 50C, except for the "Zone 0" sensor which is typically 58C or so. It's in a closet that doesn't have much ventilation, so ambient temp maybe 25C or a bit more.

                          1 Reply Last reply Reply Quote 1
                          • wgstarksW
                            wgstarks
                            last edited by

                            Looks like all my openvpn clients got deleted too. No idea what is going on with this box. Realized the problem when I tried to connect remotely. After I got home I checked and OpenVPN clients tab is empty.

                            This isn’t really a big problem since I’ve been thinking about switching to Tailscale anyway but I don’t know if it’s another symptom of a bigger issue?

                            Box: SG-4200

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                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Sounds like maybe the config was reverted. Or perhaps it booted an older ZFS BE if the current one became unbootable?

                              wgstarksW 1 Reply Last reply Reply Quote 0
                              • wgstarksW
                                wgstarks @stephenw10
                                last edited by

                                @stephenw10
                                Found the problem with OpenVPN after a lot of digging. Looks like dyndns wasn’t updating cloudflare even though the dyndns client tab showed that cloudflare was up to date. I could see from the dns records on the cloudflare site that they were out of date. Forced an update and now OpenVPN is reachable.

                                The dyndns package had the proper IP and the update script is working so perhaps this was just a temporary issue with cloudflare and only a coincidence with the timing. Not really sure. 🥺

                                Box: SG-4200

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