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    Download speed bottomed out after switching providers

    Scheduled Pinned Locked Moved General pfSense Questions
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    • stephenw10S
      stephenw10 Netgate Administrator @Symlink
      last edited by

      @Symlink said in Download speed bottomed out after switching providers:

      If I connect though a PIA vpn on my desktop I get 300Mbps up and down.

      Through the same pfSense setup that only sees 2Mbps down?

      How exactly are you testing?

      S 1 Reply Last reply Reply Quote 0
      • W
        WN1X @Symlink
        last edited by WN1X

        @Symlink What NIC are you using for the WAN? Have you tried disabling hardware offloaded checksums?

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        • S
          Symlink @stephenw10
          last edited by

          @stephenw10 I'm using the web interface in the browser on the windows pc that is connected to the vpn. Disconnect from vpn, 2Mbps down. Connect to vpn, 300Mbps down. The normal speedtest.net site.

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          • S
            Symlink @WN1X
            last edited by

            @WN1X Nic is a 4 port intel I350. One port is comcast, one is conexon, and another is lan. The 4th port is not used in pfsense. I've also moved ports and cables between comcast and conexon with no differences. TX checksums are off and have been since I set this up last year. The conexon port was unused before switching to fiber.

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            • S
              Symlink
              last edited by

              Since this is a vm I spun up another one with the same specs, basic install on another network range. Assigned it the same nic ports for conexon and lan as the other install. Changed my desktop to the new ip range. Now I get 400Mbps down and 900Mbps up on the desktop that was getting 2Mbps down before. I'm looking to see what differences could be causing this.

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              • JonathanLeeJ
                JonathanLee
                last edited by

                Check the MTU the isp uses

                Make sure to upvote

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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Are you passing the hardware through to the VM or using virtual switches and vtnet NICs?

                  Bad TCP throughput but good UDP (assuming the VPN is using UDP) looks like a hardware offloading issue IMO.

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                  • S
                    Symlink @stephenw10
                    last edited by

                    @stephenw10 I'm not passing any hardware through to this vm. The vpn is using UDP. I'm almost positive it's a setting or config in pfSense as a new basic install with no other differences gives the expected download and upload speeds.

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      What NIC type is the VM using?

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                      • S
                        Symlink @stephenw10
                        last edited by

                        @stephenw10 Realtek RTL8139

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Hmm, it doesn't have a virtualised NIC type? I was expecting xn(4).

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                          • S
                            Symlink @stephenw10
                            last edited by

                            @stephenw10

                            xn0: flags=1008843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST,LOWER_UP> metric 0 mtu 1500
                            	description: WAN
                            	options=3<RXCSUM,TXCSUM>
                            	ether ea:b2:72:44:1c:3e
                            	media: Ethernet manual
                            	status: active
                            	nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
                            xn1: flags=1008843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST,LOWER_UP> metric 0 mtu 1500
                            	description: LAN
                            	options=3<RXCSUM,TXCSUM>
                            	ether 72:c8:eb:c2:6d:68
                            	media: Ethernet manual
                            	status: active
                            	nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
                            xn2: flags=1008843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST,LOWER_UP> metric 0 mtu 1500
                            	description: FIBER
                            	options=3<RXCSUM,TXCSUM>
                            	ether d6:0c:d4:16:41:17
                            	media: Ethernet manual
                            	status: active
                            	nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
                            

                            Ip address lines redacted.

                            I switched the nic type to e1000 and I'm getting 450 down/300 up currently on fiber. I disabled all nic offloading for those 3 interfaces with no changes as well.

                            xe vif-param-set uuid=7703da34-7578-1b0c-5420-738b769bcc36 other-config:ethtool-gso=off
                            xe vif-param-set uuid=7703da34-7578-1b0c-5420-738b769bcc36 other-config:ethtool-ufo=off
                            xe vif-param-set uuid=7703da34-7578-1b0c-5420-738b769bcc36 other-config:ethtool-tso=off
                            xe vif-param-set uuid=7703da34-7578-1b0c-5420-738b769bcc36 other-config:ethtool-sg=off
                            xe vif-param-set uuid=7703da34-7578-1b0c-5420-738b769bcc36 other-config:ethtool-tx=off
                            xe vif-param-set uuid=7703da34-7578-1b0c-5420-738b769bcc36 other-config:ethtool-rx=off
                            
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                            • S
                              Symlink
                              last edited by

                              Changing the nic type and opting out of the CGNAT network address space seems to have corrected whatever issue I was having.

                              1 Reply Last reply Reply Quote 1
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