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    pfSense fresh install but no internet?

    Scheduled Pinned Locked Moved General pfSense Questions
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    • V
      viragomann @meowmere
      last edited by

      @meowmere
      Which IP does your phone have?

      The AP mode is not really an AP mode on some consumer wifi routers, however.

      M 1 Reply Last reply Reply Quote 0
      • M
        meowmere @viragomann
        last edited by

        @viragomann The phone has 192.168.22.205

        When I changed the IP for the LAN interface, I also set the range of its DHCP to 192.168.22.200-220

        I set it to AP mode because I thought it would solve the issue, but it remained the same. If I use normal Router mode, the phone will pick up 192.168.0.x, the router's default gateway is 192.168.0.1 if I set it to Router mode

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        • stephenw10S
          stephenw10 Netgate Administrator @meowmere
          last edited by

          @meowmere said in pfSense fresh install but no internet?:

          From my phone, I could ping 8.8.8.8

          Can you ping google.com?

          I expect you cannot but what error is shown? Unable to resolve?

          Steve

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          • M
            meowmere @stephenw10
            last edited by

            @stephenw10 Exactly, but there is no timeout or error.
            From pfSense:
            5bd90741-47c6-4f5c-bf50-dd9d39068d4d-image.png

            From my phone:
            Screenshot_20240923_214818_Ping.jpg

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              But can you ping google.com which tests DNS?

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              • M
                meowmere @stephenw10
                last edited by

                @stephenw10 I'm sorry, I did not read that properly it was already late for me.

                pinging www.google.com worked on the pfSense, but not on my phone, it says "ping: unknown host www.google.com"

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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Ok, so some DNS issue.

                  Try to resolve something from Diag > DNS Lookup. See which configured servers are responding.

                  Make sure the DNS resolver (Unbound) is running in Status > Services.

                  What server is that LAN side client configured to use for DNS? By default it will be passed the pfSense LAN address via DHCP where it should be able to use Unbound.

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                  • M
                    meowmere @stephenw10
                    last edited by

                    @stephenw10

                    DNS Resolver unbound is running
                    6e881d2f-6aaf-4263-93f4-1903069c280a-image.png
                    Sorry, but I couldn't understand the first and last questions well, I'm a beginner. For the first question, I'm assuming I should do a lookup on Google and every IP I have mentioned?

                    For the last one, where should I look for it? The home router setting or the pfSense LAN interface setting?

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                    • M
                      meowmere @meowmere
                      last edited by meowmere

                      @meowmere @stephenw10

                      Ok, so I tried restarting the ISP router and it somehow worked? sometimes.
                      Because using the internet worked, but sometimes it loses connection, and when it does I tried pinging google.com "Request timed out", sometimes it also has 50-75% loss

                      It has an interval of 8-12secs for losing and regaining connection again, it seemed very unstable, any idea why?

                      GertjanG 1 Reply Last reply Reply Quote 0
                      • GertjanG
                        Gertjan @meowmere
                        last edited by

                        @meowmere

                        If the connection is 'bad', pfSense will take the WAN connection (interface) down for a moment, and activated its again. The connection = WAN uplink will be re established.

                        @meowmere said in pfSense fresh install but no internet?:

                        sometimes it also has 50-75% loss

                        pfSEnse is sending a ping every half a second or so. If only 25 % come back, I guess it's time you question your ISP about this.
                        Or : change another ping destination ? Example :

                        89a59476-5caf-4d02-929b-762417c4ae8f-image.png

                        ( under System > Routing > Gateways > Edit )

                        I use 94.23.251.x as I control that IP/device.

                        No "help me" PM's please. Use the forum, the community will thank you.
                        Edit : and where are the logs ??

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