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    Won't Boot /w New NIC

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    • S
      smh410
      last edited by

      Hi all,

      At a loss and not sure what to do here. I have had pfSense running for a few months now with no issues. The existing 4 rj45 NIC is a IBM 39Y6138 Intel EXPI9402PTL PRO/1000 PT Quad Port Gigabit PCI-e x4 Adapter NIC.

      I'm planning up upgrading my speed through my ISP so I wanted to upgrade my NIC as well. I purchased a Intel X710-T4L and here is where the issues arise.

      • I replaced the NIC, system posts, but freezes at the boot screen (where it asks for press f2 to enter bios) Wont enter bios either

      • I put in the old card, works fine.

      • I decided to do a fresh install since my settings are not that complicated, same issues, posts and then freezes. I wiped the old SSD I was using, same thing happens.

      • Eventually I gave up and put in the old NIC and did a fresh install and back to square 1 with internet working (thankfully).

      Any ideas why the system wont go past the boot screen when the new NIC in installed, tried just about everything I can think of and at a loss.

      thanks!

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        The card is bad? Does it work in anything else?

        What hardware are you trying to use it with?

        Steve

        S 1 Reply Last reply Reply Quote 0
        • S
          smh410 @stephenw10
          last edited by

          @stephenw10 said in Won't Boot /w New NIC:

          What hardware are you trying to use it with?

          Card works, if I get into the bios before it freezes I can see all 4 interfaces listed.

          Running on 12th Gen Intel(R) Core(TM) i5-12400 on a Asus H610 mobo /w 16gb of dd4.

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Hmm, but it freezes before it starts booting?

            S 1 Reply Last reply Reply Quote 0
            • S
              smh410 @stephenw10
              last edited by

              @stephenw10

              correct.

              1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                That has to be some low level incompatibility. You have the newest BIOS installed?

                S 2 Replies Last reply Reply Quote 0
                • S
                  smh410 @stephenw10
                  last edited by

                  @stephenw10

                  It is not... bios is 04/01/2022 and card has a manufacture date of 6/2022. I'll update and give it a shot and report back.

                  thanks.

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                  • S
                    smh410 @stephenw10
                    last edited by

                    @stephenw10
                    bios update did the trick! sad how we forget the most obvious things....

                    thanks!

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Ah, good result! 👍

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