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    Auto Backup Error: Unable to resolve acb.netgate.com

    Scheduled Pinned Locked Moved General pfSense Questions
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      Does it fail every time? Like if you make a manual backup or try to view the available backups for the device?

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        digimd @stephenw10
        last edited by

        @stephenw10
        I believe it is hit or miss. Manual backup works. The only resolution I find for this is to disable pfblockerNG, then these random errors would disappear.

        1 Reply Last reply Reply Quote 0
        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Hmm, anything in the pfBlocker logs?

          Are you just using Unbound for local DNS?

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            digimd @stephenw10
            last edited by

            @stephenw10 said in Auto Backup Error: Unable to resolve acb.netgate.com:

            Hmm, anything in the pfBlocker logs?

            I see in the error logs "validation failed" for some DNSBL types

            Are you just using Unbound for local DNS?

            Yes

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              What about in the dnsbl.log file? That's where I might expect to see it.

              Otherwise do you see Unbound restarting a lot? It could be failing to resolve at that point and that could coincide with acb trying to send a config update.

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                digimd @stephenw10
                last edited by

                @stephenw10
                I checked both and I don't see errors.

                GertjanG 1 Reply Last reply Reply Quote 0
                • GertjanG
                  Gertjan @digimd
                  last edited by

                  @digimd

                  Can you execute

                  17afa4e6-4a85-4d67-9fb4-b007b8c12510-image.png

                  and list the last 20 lines or so ? (if any).

                  No "help me" PM's please. Use the forum, the community will thank you.
                  Edit : and where are the logs ??

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                    digimd @Gertjan
                    last edited by

                    @Gertjan

                    Nov  5 11:25:03 pfsense unbound[1948]: [1948:0] info: start of service (unbound 1.19.3).
                    Nov  5 11:30:38 pfsense unbound[93372]: [93372:0] info: start of service (unbound 1.19.3).
                    Nov  5 11:40:25 pfsense unbound[1249]: [1249:0] info: start of service (unbound 1.19.3).
                    Nov  5 12:32:38 pfsense unbound[91078]: [91078:0] info: start of service (unbound 1.19.3).
                    Nov  5 12:33:03 pfsense unbound[39185]: [39185:0] info: start of service (unbound 1.19.3).
                    Nov  5 12:33:25 pfsense unbound[14094]: [14094:0] info: start of service (unbound 1.19.3).
                    Nov  5 12:33:48 pfsense unbound[47038]: [47038:0] info: start of service (unbound 1.19.3).
                    Nov  5 12:34:11 pfsense unbound[15742]: [15742:0] info: start of service (unbound 1.19.3).
                    Nov  5 12:34:32 pfsense unbound[30305]: [30305:0] info: start of service (unbound 1.19.3).
                    Nov  6 11:09:39 pfsense unbound[65438]: [65438:0] info: start of service (unbound 1.19.3).
                    Nov  6 11:11:31 pfsense unbound[99829]: [99829:0] info: start of service (unbound 1.19.3).
                    Nov  6 19:15:48 pfsense unbound[23707]: [23707:0] info: start of service (unbound 1.19.3).
                    Nov  6 22:30:28 pfsense unbound[39026]: [39026:0] info: start of service (unbound 1.19.3).
                    
                    GertjanG 1 Reply Last reply Reply Quote 0
                    • GertjanG
                      Gertjan @digimd
                      last edited by Gertjan

                      @digimd

                      It's restarting "all the time". Not a problem, but every time it restarts, you - and pfSense - loose DNS for a moment.
                      Restarting unbound takes some time.
                      You use pfBlockerng : restarting takes even more time.

                      Do you use "ISC DHP", and if so, you have this option checked (under Services > DNS Resolver > General Settings) ?

                      e820c95f-5315-4573-b75d-ab8f47366243-image.png

                      If so, uncheck it. save and Apply.

                      You can set pfBlockerng settings so DNSBL are reloaded less frequent, thus less DNS resolver restarts.

                      No "help me" PM's please. Use the forum, the community will thank you.
                      Edit : and where are the logs ??

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                        digimd @Gertjan
                        last edited by digimd

                        @Gertjan
                        Yes, I figured ;(

                        I still use the ISC DHCP. The other (newer) was crashing to my eye without even checking the logs. I don't have that option checked, but only for static mappings (the option just below). I will turn off pfblocker until I am able to troubleshoot the unbound issues. I have "Resolver Live Sync" option checked so it should not have to reload. Cron setting (under General menu) is set to hourly.

                        GertjanG 1 Reply Last reply Reply Quote 0
                        • GertjanG
                          Gertjan @digimd
                          last edited by Gertjan

                          @digimd said in Auto Backup Error: Unable to resolve acb.netgate.com:

                          I still use the ISC DHCP. The other (newer) was crashing to my eye without even checking the logs. I don't have that option checked, but only for static mappings (the option just below)

                          Ok !
                          I was just checking. "DHCP Registration" when checked, restarts unbound(resolver) on every DHCP event. And, as already stated, unbound restating == temporary DNS outage.

                          @digimd said in Auto Backup Error: Unable to resolve acb.netgate.com:

                          I have "Resolver Live Sync" option checked so it should not have to reload.

                          I'm not so sure about that.
                          I read "Resolver Live Sync" as "restart unbound" to have it taken in effect new DNSBL info.

                          "Resolver Live Sync" only is available if you use the old "Unbound mode".
                          The newer Python mode is waaaay faster (with more options etc ^^).

                          2dff4902-289b-46df-b445-66df380085f7-image.png

                          It's worth trying Python mode.
                          Select it, save, and do a Firewallpf > BlockerNG > Update reload all.

                          @digimd said in Auto Backup Error: Unable to resolve acb.netgate.com:

                          Cron setting (under General menu) is set to hourly.

                          That's a choice.

                          Mine is set to :

                          881b3d35-1b1e-4e8a-a7f6-f7c2342d634d-image.png

                          so one a day.
                          As that's fine for me ©
                          see here : it's the unbound cache size, which shows ... the cache size 😊 and the frequency of unbound restarting.

                          No "help me" PM's please. Use the forum, the community will thank you.
                          Edit : and where are the logs ??

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                            digimd @Gertjan
                            last edited by

                            @Gertjan
                            Awesome! I switched to Python mode. I must have used some outdated tutorial. I changed the Message Cache Size from 4mg to 20 mg (is this enough?) to test this intesreting point you brought up; thank you. FYI, I don't have DHCP Registration checked, so I am fine there.

                            GertjanG 1 Reply Last reply Reply Quote 0
                            • GertjanG
                              Gertjan @digimd
                              last edited by Gertjan

                              @digimd

                              Wait a day or so, then re execute

                              cat /var/log/resolver/log | grep 'start'
                              

                              as I've shown above, and see that unbound restarts (way) less times a day.

                              No "help me" PM's please. Use the forum, the community will thank you.
                              Edit : and where are the logs ??

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                                digimd @Gertjan
                                last edited by

                                This post is deleted!
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                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  You could also try adding a host override for acb.netgate.com as a test. I wouldn't leave it like that because the IP might change at some point in the future. But it's been the same until now!

                                  1 Reply Last reply Reply Quote 1
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