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    No able to access some features of google email, documents, share account.

    Scheduled Pinned Locked Moved pfBlockerNG
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    • GertjanG
      Gertjan @jriofrio
      last edited by

      @jriofrio

      And, in stead of looking at the grand totals, look at :

      a011009a-5f52-4fde-b8b1-d65d13c0ed9d-image.png

      and check if there are domains listed (blocked) that shouldn't be blocked.
      You can unblock over there with 'one click'.

      No "help me" PM's please. Use the forum, the community will thank you.
      Edit : and where are the logs ??

      1 Reply Last reply Reply Quote 0
      • J
        jriofrio
        last edited by

        Hello, good morning.
        Thanks for your response.
        How I stated in my question, I whitelisted the domains related to Google's services.....
        I hope someone has had the same issues that I am having at the moment and could suggest a clear suggestion to look into.
        Thanks again for your time.....

        S 1 Reply Last reply Reply Quote 0
        • S
          SteveITS Galactic Empire @jriofrio
          last edited by

          @jriofrio Whitelisted how?

          Are the domains resolving incorrectly, or are they resolving correctly and you can't connect?

          Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
          When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
          Upvote 👍 helpful posts!

          J 1 Reply Last reply Reply Quote 0
          • J
            jriofrio @SteveITS
            last edited by

            @SteveITS
            I can connect, I can access the emails and documents, the problem is can share emails or documents because I am not able to call the contact list in order to choose with whom I want to share....

            J 1 Reply Last reply Reply Quote 0
            • J
              jriofrio @jriofrio
              last edited by

              @jriofrio correction, I can not access my list of contacts in order to share.... Sorry

              GertjanG 1 Reply Last reply Reply Quote 0
              • GertjanG
                Gertjan @jriofrio
                last edited by

                @jriofrio

                Just to be sure :
                Before installing pfBLockerng, no issues.
                After installing pfBLockerng, no issues neither (an empty pfBLockerng, or no DNSBL/IP feeds added, does nothing).
                You've added several DNSBL and or IP feeds, an now there are issues ?

                I know this sounds silly, but what happens when you backtrack ? : remove the DNSBL and or IP feeds, get back to the point where everything is fine, and then add them time back one by one, and respect a delay like a day or so between each addition so you can clearly notice when things go bad ?

                No "help me" PM's please. Use the forum, the community will thank you.
                Edit : and where are the logs ??

                J 1 Reply Last reply Reply Quote 0
                • J
                  jriofrio @Gertjan
                  last edited by

                  @Gertjan
                  Hello... I remember that i enable DoH_IP and DoH (The Great Wall), I'm not clear if I added something else besides those two...
                  Is there a log that keeps track of the time and packages that were enable in pfBlockerNG/ Feeds? I looked in the Logs but iI have no idea which one will have such info if any...

                  I disabled the DoH and Mail that are present in pfBlockerNG/IP/IPv4. I selected Reload and Run in Update. But that didn't do anything.

                  Am I right doing this? in order to disable them...?
                  Thanks for your feedback.pfs002.jpg

                  J 1 Reply Last reply Reply Quote 0
                  • J
                    jriofrio @jriofrio
                    last edited by

                    @jriofrio
                    I also disable them in Firewall/Rules/LAN
                    Still nothing has change... I will give it a while to see if any change.
                    pfs003.jpg

                    J 1 Reply Last reply Reply Quote 0
                    • J
                      jriofrio @jriofrio
                      last edited by

                      @jriofrio
                      Well,... I finally narrowed down to the a DNSBL package "Phishing".
                      Once i disable the DNSBL source definitions, the contact list for email and documents sharing came back.

                      Now, if you have an inside on which one of the definitions list is the one that it is messing with my google issues, will be great. if not i will have to go enabling one by one until i see which one is the problem.

                      Thank you for your advice and time...
                      pfs004.jpg

                      M 1 Reply Last reply Reply Quote 0
                      • M
                        michmoor LAYER 8 Rebel Alliance @jriofrio
                        last edited by

                        @jriofrio
                        Unless you redacted the API key BBC_DC2 and MPatrol arent doing anything so that narrows down your list.

                        Firewall: NetGate,Palo Alto-VM,Juniper SRX
                        Routing: Juniper, Arista, Cisco
                        Switching: Juniper, Arista, Cisco
                        Wireless: Unifi, Aruba IAP
                        JNCIP,CCNP Enterprise

                        J 1 Reply Last reply Reply Quote 0
                        • J
                          jriofrio @michmoor
                          last edited by

                          @michmoor
                          Yeah, those two they were not enabled from the beginning anyway.

                          I was hoping someone out here in the community might have had the same issues and it would be able to point it out.... Hey, is the Phishing package, turn off this list.... And voila problem solved.

                          My firewall has 1 wan and 4 lands, I enabled a 2nd LAN without any rules, thinking that will solve the problem but still connecting to that 2nd LAN the problem remains, so I understood that all those packages affected to all the LANs on the firewall.... Some of the packages automatically create rules for the 1st LAN that I enabled, but other packages they don't, like the Phishing but still affected the 2nd LAN that I enabled without any rules.
                          If you have any comments about how this works, I will appreciate it very much....
                          Thanks for reaching out.

                          S 1 Reply Last reply Reply Quote 0
                          • S
                            SteveITS Galactic Empire @jriofrio
                            last edited by

                            @jriofrio Firewall rules are per interface. There's a spot in the pfBlocker settings to select which interface(s) you want them created on.

                            DNSBL is DNS so applies to all. However if you enable the "python mode" there is a "group policy" section/field that appears on the DNSBL page, where you can enter IPs that are not subject to the DNSBL blocking.

                            Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                            When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                            Upvote 👍 helpful posts!

                            J 1 Reply Last reply Reply Quote 0
                            • J
                              jriofrio @SteveITS
                              last edited by

                              @SteveITS
                              Thanks for the clarification...
                              I was looking in the DNSBL/ Category section, I notice that it is disable. I am not sure if with all this enabling and disabling in the pfBlockingNG I might affected this section or should remain disable.
                              pfs005.jpg

                              A comment will be welcome in what i should do.
                              Thank you again....

                              S 1 Reply Last reply Reply Quote 0
                              • S
                                SteveITS Galactic Empire @jriofrio
                                last edited by

                                @jriofrio You probably had something enabled for DNSBL because your image above has lines for it:
                                5f7b0e90-de79-41d6-aa4c-0361d1168ada-image.png

                                Once i disable the DNSBL source definitions, the contact list for email and documents sharing came back

                                I would leave those off then. Enable one at a time, as you said...?

                                AS @michmoor implied you're supposed to replace "_API_KEY_" in the URLs with your unique key. I assume those lists have a signup/subscription.

                                Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                                When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                                Upvote 👍 helpful posts!

                                1 Reply Last reply Reply Quote 0
                                • JonathanLeeJ
                                  JonathanLee
                                  last edited by

                                  Google tag manager might be causing this as it gets blocked a lot, it might be required now as a whitelisted item, can anyone confirm this?

                                  Make sure to upvote

                                  1 Reply Last reply Reply Quote 0
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