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    How to debug iPhone WiFi calling degrading after ~10 minutes?

    Scheduled Pinned Locked Moved General pfSense Questions
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    • T
      tgl @terryzb
      last edited by

      @terryzb said in How to debug iPhone WiFi calling degrading after ~10 minutes?:

      So the Extreme and the Express (with the wired backhaul) list channels 1-11 as choices for the 2.4GHz radio and 36, 44, 48, 149, 153, 157 and 161 for the 5GHz radio.

      Yeah, that sort of matches my memory --- I was surprised to see channel 60 in this discussion, because with Apple's propensity for it-just-works choices, I would not have thought they'd let users choose options as trouble-prone as DFS channels. I wonder what you were seeing on channel 60 ... maybe a neighbor's signal?

      The Express in the garage that is extended via WiFi does not allow for any channel selection.

      That makes sense too. It would have to match its uplink's channel so as to communicate for backhaul. (I'd forgotten that we weren't dealing with 3 wired APs here.) So you really only need to choose two 5GHz channels; I'd recommend one from 36-48 and one from 149-161.

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      • C
        coxhaus @LunchBoxSteve
        last edited by

        @LunchBoxSteve I use Wi-Fi calling a lot as cell is limited in my large old house. I use 3 Cisco 150ax APs and they work great. The last one I bought was $102. These are the small business Cisco devices and they use a GUI to setup not IOS.

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          terryzb @coxhaus
          last edited by

          @coxhaus said in How to debug iPhone WiFi calling degrading after ~10 minutes?:

          @LunchBoxSteve I use Wi-Fi calling a lot as cell is limited in my large old house. I use 3 Cisco 150ax APs and they work great. The last one I bought was $102. These are the small business Cisco devices and they use a GUI to setup not IOS.

          Thanks for the info on the 150ax's.
          Airports can be configured via Desktop GUI or an iOS app.

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            tman222
            last edited by

            The following settings have worked well for me for using WiFi calling:

            System/Advanced/Firewall & NAT

            1. Packet Processing Section:
            • Firewall Optimization Options = Normal
            1. State Timeouts Section - change the defaults for the following entries to these values:
            • UDP First = 300
            • UDP Single = 150
            • UDP Multiple = 600

            One last thing I would recommend is placing the phone in airplane mode when using WiFi calling so it doesn't try to switch back and forth between WiFi and cellular network.

            Hope this helps.

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            • T
              terryzb @tgl
              last edited by

              @tgl said in How to debug iPhone WiFi calling degrading after ~10 minutes?:

              @terryzb said in How to debug iPhone WiFi calling degrading after ~10 minutes?:

              So the Extreme and the Express (with the wired backhaul) list channels 1-11 as choices for the 2.4GHz radio and 36, 44, 48, 149, 153, 157 and 161 for the 5GHz radio.

              Yeah, that sort of matches my memory --- I was surprised to see channel 60 in this discussion, because with Apple's propensity for it-just-works choices, I would not have thought they'd let users choose options as trouble-prone as DFS channels. I wonder what you were seeing on channel 60 ... maybe a neighbor's signal?

              I double-checked my screen shots and it was definitely me.

              The Express in the garage that is extended via WiFi does not allow for any channel selection.

              That makes sense too. It would have to match its uplink's channel so as to communicate for backhaul. (I'd forgotten that we weren't dealing with 3 wired APs here.) So you really only need to choose two 5GHz channels; I'd recommend one from 36-48 and one from 149-161.

              After making sure the neighbors weren't on them, I chose channel 36 for the Extreme's 5G and channel 149 for the Express's 5G. Another scan:

              AP Extreme
              Ch 1: home, guest @ -33 dBm (auto)
              Ch 36: home5G, guest @ -40 dBm

              AP Express (wired backhaul)
              Ch 11: home, guest @ -78 dBm (auto)
              Ch 149: home5G, guest @ -85 dBm

              AP Express (WiFi extended, garage)
              Ch 11: home, guest @ -82 dBm (auto, can't set)
              Ch 52: home5G, guest @ -87 dBm (auto, can't set)

              So I changed the channels and pfSense's Firewall Optimization to Conservative. I'll try it like this and see what happens. Thanks again for the help!

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Is one of those things a WiFi extender? No ethernet backhaul? Those can be..... interesting!

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                • T
                  tgl @terryzb
                  last edited by

                  @terryzb said in How to debug iPhone WiFi calling degrading after ~10 minutes?:

                  AP Express (wired backhaul)
                  Ch 11: home, guest @ -78 dBm (auto)
                  Ch 149: home5G, guest @ -85 dBm

                  AP Express (WiFi extended, garage)
                  Ch 11: home, guest @ -82 dBm (auto, can't set)
                  Ch 52: home5G, guest @ -87 dBm (auto, can't set)

                  <spock>Fascinating.</spock> I never tried running any Airports in extender mode, so this is new to me. What we can see here is

                  • The Expresses must be running their backhaul link in 2.4GHz, because channel 11 is the only one they have in common. I find that surprising because all the more modern "mesh" gear I've seen insists on doing backhaul in 5GHz. I guess Apple thought 2.4 was more reliable back in the day.

                  • The extender is auto-choosing its 5GHz channel, and is choosing a DFS channel. That seems quite bizarre. (But now we know where that channel-60 signal came from, anyway: must have been the extender's previous choice.)

                  Anyway, if you can't adjust transmit power then this is about as far as we can go in tuning your wifi setup. We'll have to await results to see if this helps noticeably. Good luck!

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                    coxhaus @tman222
                    last edited by

                    @tman222 My cell reception is too weak in my old house so I don't have to use airplane mode. Also Wi-Fi roaming works in my house OK. It may drop 1 or 2 words at most when roaming but it never drops the call.

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                      terryzb @stephenw10
                      last edited by terryzb

                      @stephenw10
                      "Is one of those things a WiFi extender? No ethernet backhaul? Those can be..... interesting!"

                      Yes, the Airport Express in the garage is acting as a WiFi extender. There's no hardline out there (yet -- maybe an end of year project).

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Well I would try simply turning that off as a test. They do weird layer2 hackery to make it work and can definitely cause problems. I would always prefer Powerline Ethernet over WiFi extenders. Or mesh even.

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                        • T
                          tgl @stephenw10
                          last edited by

                          @stephenw10 If you happen to have coax (for cable TV) in your walls, see about repurposing that for MoCA. Substantially more performant and reliable than powerline ethernet, IME.

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                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Yes I agree. No one in the UK has that though. 😉

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                            • D
                              deekayw0n
                              last edited by

                              Found a setting on newer iOS that may help here as well … wife was reporting in parts of the house her phone would swap from WiFi back to 5g during a call

                              Can try disabling Settings -> Cellular -> Wi-Fi Assist (“automatically use cellular data when Wi-Fi connectivity is poor”)… maybe a dead spot or between APs fools the iPhone to opt for the crappy cellular signal ?

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