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    Investigating how did I locked myself out of pfsense

    Scheduled Pinned Locked Moved General pfSense Questions
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    • stephenw10S Offline
      stephenw10 Netgate Administrator @scotrod
      last edited by

      Check the config diffs for each change in the history. See if it's actually setting a different password somewhere.

      Also I assume you were able to access the login screen still? Just unable to login successfully there?

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      • S Offline
        scotrod @stephenw10
        last edited by

        @stephenw10 Hey and thanks for the suggestion.

        Unfortunately the default limiter of 30 that I had left had already rotated so I no longer can do these cross-checks directly on pfsense. Luckily, in the heat of the situation back then I downloaded 3 configs around the "Unknown" changes.

        The bcrypt-hash values from the 3 versions were different. That got me worried additionally, because neither of them had the same values as my current hash value. This was unexpected, because when I did the PW reset, I pasted the same old password. So, I expected the same hash value. I have it-tools installed locally so I was able to cross check my password against the two set of hash values - success. I guess what happened is that every time PW reset/change is done, the hash is salted. Or at least that would explani the difference.

        Now for the real problem. I grabbed the three hash values, and cross-checked them versus the OpenVPN user PW that I set that day - again, success. What happened was that I resetted my admin account PW, instead of my VPN user PW (that was not vanilla VPN setup. I had that an year ago, I just disabled it and now re-enabled it).

        TL;DR: Wrong account PW reset.

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        • stephenw10S Offline
          stephenw10 Netgate Administrator
          last edited by

          Ah, OK so you think you just set the wrong account rather than some backend bug?

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          • S Offline
            scotrod @stephenw10
            last edited by scotrod

            That would be the simplest solution, yes. The two account fields are next to each other, so it's completely possible that I clicked on the admin account menu, instead of my VPN user. That, plus the fact that I compared the bcrypt-hash from the admin account, with the password value from my own VPN account, and they matched. I really do think what happened was a simple user error.

            I think the last piece of the puzzle would be someone to confirm whether the b-crypt-hash value is supposed to be different every time one changes account password, even if the new password is the same as the old one.

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            • stephenw10S Offline
              stephenw10 Netgate Administrator
              last edited by

              bcrypt includes salting so I'd expect a different hash every time it is generated even from the same password.

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              • S Offline
                scotrod @stephenw10
                last edited by scotrod

                That settles is then. The only thing that's bugging me, is that 30 row config history doesn't include the password change for my admin account.

                I just changed my admin password (again, to my old password) and the following entry was populated in the config history
                322a475d-a04f-4273-8025-fa99b9fa4f1f-image.png

                This is not visible in my previous history, and the simplest explination again would be rotation. I may have done that change before the earliest visible event (10:09:36). Are you aware of changing the admin PW from the web interface gets logged anywhere? That would solve it.

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                • stephenw10S Offline
                  stephenw10 Netgate Administrator
                  last edited by

                  I'd certainly expect it to be shown like that because you are editing the admin user. The page is correctly setup to pass a config change string so it is logged.

                  'Unknown' is shown when a page/script does not pass a string back to the config write.

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                  • S Offline
                    scotrod @stephenw10
                    last edited by

                    Thanks. Is that event logged somewhere? I pulled all the logs from /var/log so if its logged, I could find the exact event.

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                    • JonathanLeeJ Offline
                      JonathanLee
                      last edited by

                      I see unknown when you make changes to packages sometimes.

                      Make sure to upvote

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                      • S Offline
                        scotrod @scotrod
                        last edited by scotrod

                        Okay, as expected, this event is tracked in the system.log. After resetting the admin password today, I checked and can confirm that event is recorded there. Unfortunately I couldn't find such event in my previous logs. Log retention is not a problem since the system.log goes back to Oct'24.

                        That really doesn't make sense, because at some point I had different admin password. The hash proves it (I compared one of the hashes from my admin password with the password of my other VPN user. This is where I accidentally changed the admin PW instead of my VPN user PW; so, for a short period of time my admin password had the password of my VPN user). At the end there may be a backend bug here. I had a different admin password at some point and I'm not seeing any notable events at least in the system.log

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