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    15% lost packets pinging pfSense

    Scheduled Pinned Locked Moved General pfSense Questions
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    • C
      CurtisThe @AndyRH
      last edited by CurtisThe

      @AndyRH
      Thanks for the advice! One thing I neglected to mention is that other machines in my network are able to ping pfSense without issue, though on a different VLAN/Subnet.

      Results of your recommendations:

      1. Replace Ethernet cable for pfSense
      

      I noticed that when my TrueNAS box was down after replacing this cable, I had no issues. But then my TrueNAS box came back online and I have issues again. I'll investigate why that is. What is the best path forward for investigating why one machine hosting the following services would interfere with my PC's connection?

      1. Unifi Controller
      2. Syncthing
      3. Plex

      Is there a tool within pfSense that will help me with this? For now I'll just try taking these TrueNAS services down one at a time.

      1 Reply Last reply Reply Quote 0
      • C
        CurtisThe @CurtisThe
        last edited by

        @CurtisThe
        Update: It seems it's none of the services running on TrueNAS but the TrueNAS server itself causing the dropped packets... how do I investigate what's specifically the cause of one machine causing dropped packets on another machine in the network?

        AndyRHA 1 Reply Last reply Reply Quote 0
        • AndyRHA
          AndyRH @CurtisThe
          last edited by

          @CurtisThe You can follow similar steps with the TrueNAS.
          3 likely causes:

          1. bad port
          2. bad cable
          3. bad NIC driver

          If your switch has error counters that show the type of error that may help narrow it down.

          o||||o
          7100-1u

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Could also be a conflict of some sort if they are in the same subnet.

            If it's just that one machine I would be looking at that. Especially if you are already seeing other network issues with it.

            If it's dual booting do you still see loss in the other OS? Windows I assume?

            C 1 Reply Last reply Reply Quote 0
            • C
              CurtisThe @stephenw10
              last edited by CurtisThe

              @stephenw10
              I just got an email saying that my kea-dhcp server was restarted.... I switched back to the ISC server a few days ago via the System->Advanced->Networking UI. I guess I didn't properly terminate the Kea DHCP server before switching back to ISC? Do I need to switch back to Kea and then disable the DHCP server on each interface manually before switching back to ISC again?

              As for the dual booting; I'm on Windows now and the Ubuntu partition is not able to even get an IP address.

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                No you shouldn't need to do anything to switch between kea and ISC dhcp servers.

                Did you enable the service watchdog for it? That could cause problems if it somehow started both services. Or tried to.

                C 1 Reply Last reply Reply Quote 0
                • C
                  CurtisThe @stephenw10
                  last edited by

                  @stephenw10
                  Yes, the watchdog was monitoring the kea server, thank you. I disabled it in watchdog, should I do anything else to make sure it's not running?

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    You could check the output of: ps -auxwwd | grep kea

                    That will tell you if it's running but it shouldn't be. Nothing beyond setting dhcpd back to ISC should be required.

                    C 1 Reply Last reply Reply Quote 0
                    • C
                      CurtisThe @stephenw10
                      last edited by

                      @stephenw10

                      root 13579 0.0 0.0 13684 3100 - S 17:54 0:00.00 | | `-- sh -c ps -auxwwd | grep kea 2>&1

                      root 13954 0.0 0.0 13120 2544 - S 17:54 0:00.00 | | `-- grep kea

                      ^ This is the result

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Yup so that's only the grep command you're running. Kea is not running.

                        1 Reply Last reply Reply Quote 0
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