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    QNAP pfSense dropout

    General pfSense Questions
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      Hmm, well those tests seem to imply the VM setup is an issue I agree. However if it does the same thing using pfSense baremetal on an old PC that implies it isn't. So hard to say at this stage. 😕

      Probably need a new baremetal test to confirm if you can.

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      • P
        ppal @stephenw10
        last edited by ppal

        @stephenw10 some digging - Upstream Traffic: Set DSCP to 0. - how do I get to this setting. Somewhere in the firewall ?
        To use a non-Telstra-provided Gateway, the device must:
        • Support WAN on an Ethernet port. If not, please consider purchasing a business gateway from us.
        • Support xDSL port for VDSL with Vectoring (FTTN & FTTB deployments only).
        • Use Ethernet full duplex with auto-negotiation on so that the gateway signals to UNI-D (nbn network
        termination device port) that it’s full duplex capable, avoiding duplex mismatch (excluding FTTN &
        FTTB deployments).
        • Operate as a gateway with a single MAC address assigned to the port.
        • Not configured as a bridge or hub.
        • Support NAT.
        • Use DHCPv4 to ‘request’ the IP address (this is essential to create the IP session on our service
        edge. The DHCP response will contain DNS information, as well as the allocated static address). The
        network will return both IPv4 and IPv6 assigned address information.
        • Be configured to transmit all upstream data untagged.
        • Not use 802.1p priority or VLAN tagging as this will be ignored (subject to change).
        TELSTRA CORPORATION LIMITED (ABN 33 051 775 556) | PRINTED 24/10/2016 BYO GATEWAY GUIDE WITH TELSTRA BUSINESS BROADBAND ON THE NBN
        PAGE 2/4
        • Be configured to mark all upstream traffic to ‘DSCP 0’ (zero).
        • Ensure the L2 maximum frame size (also known as Maximum Transfer Unit - MTU) of no larger than
        1500 octets.
        • Shape upstream traffic to the Speed Level of the service purchased (e.g. shape upstream to 5Mbps
        on a Speed Level 2 service i.e. 25Mbps downstream, 5 Mbps upstream).
        https://www.telstra.com.au/content/dam/tcom/business-enterprise/support/pdf/byo-gateway-guide-telstra-business-broadband-on-nbn.pdf

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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          pfSense can match on DSCP but does not set it:
          https://docs.netgate.com/pfsense/en/latest/firewall/configure.html#diffserv-code-point

          @ppal said in QNAP pfSense dropout:

          Shape upstream traffic to the Speed Level of the service purchased (e.g. shape upstream to 5Mbps
          on a Speed Level 2 service i.e. 25Mbps downstream, 5 Mbps upstream).

          This looks like a more likely potential problem if they enforce that by blocking traffic when it's not shaped.

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          • P
            ppal @stephenw10
            last edited by

            @stephenw10 I added a 4 NIC Card into the NAS. Default Install and then set MTU to 1462. Now getting
            Jan 22 08:27:00 php-cgi 21877 servicewatchdog_cron.php: Service Watchdog detected service kea-dhcp4 stopped. Restarting kea-dhcp4 (Kea DHCP Server)
            Jan 22 08:27:15 php-cgi 95738 notify_monitor.php: Message sent to pranesh@pal.id.au OK
            Jan 22 08:28:00 php-cgi 64510 servicewatchdog_cron.php: Service Watchdog detected service unbound stopped. Restarting unbound (DNS Resolver)
            Jan 22 08:28:00 php-cgi 64510 servicewatchdog_cron.php: Service Watchdog detected service kea-dhcp4 stopped. Restarting kea-dhcp4 (Kea DHCP Server)
            Jan 22 08:28:20 php-cgi 95738 notify_monitor.php: Message sent to pranesh@pal.id.au OK
            Jan 22 08:29:00 php-cgi 42905 servicewatchdog_cron.php: Service Watchdog detected service unbound stopped. Restarting unbound (DNS Resolver)
            Jan 22 08:29:00 php-cgi 42905 servicewatchdog_cron.php: Service Watchdog detected service kea-dhcp4 stopped. Restarting kea-dhcp4 (Kea DHCP Server)
            every minute filling my Inbox. Any thoughts?

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Don't run the service watchog like that? Really it should only be used for troubleshooting.

              If it's not enabled do those services just stop?

              What NIC was it? Are you passing through the NICs to the VM?

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              • P
                ppal @stephenw10
                last edited by

                @stephenw10 Yes the NICs allocated to VM via virtual switches. NICs is QNAP badged with intel chipset. The services stop when email notification is turned off. When notification is turned on the WAN connection is maintained but email sent every minute . Don’t know why disabling email stops WAN.

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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Check the dhcp and resolver logs if nothing is shown in the system log. They must be stopping for some reason.

                  Also check resource in Status > Monitoring Graphs you might be hitting some exhaustion.

                  If they are connected via vswitches then they are not 'passed through' directly. The NICs appear as virtioX in pfSense?

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                  • P
                    ppal @stephenw10
                    last edited by

                    @stephenw10
                    Hi
                    Resolver Logs
                    015b9265-ed97-407c-801c-383907558a1d-image.png but nothing for today. This was yesterday.

                    Ports appear as
                    42f50414-c687-4ac0-908e-bb06da714530-image.png . Currently using VirtIO but have also tried Intel Gigabit option. When using VirtIO "Speed and Duplex" only available as autoselect under "WAN". If using Intel option then 10, 100 and 1000 speed option available. QNAP recommend VirtIO and to tick disable hardware checksum offloading. Don't know what specific graphs to look at but this PFSENSE is a test box with basically one iPAD connected with me on chess.com.

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Nothing in the system log showing those services failing?

                      I wouldn't expect the NICs to make any difference there.

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                      • P
                        ppal @stephenw10
                        last edited by

                        @stephenw10 How would i go about replicating this in pfSense
                        c0dc57a2-3b93-40a8-a696-5979138beff7-image.png

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Well I would start by just enabling the igmp proxy and see if that accomplishes what you need with the default options.

                          https://docs.netgate.com/pfsense/en/latest/services/igmp-proxy.html

                          There are some custom options you can use via a custom conf file if required:
                          https://man.freebsd.org/cgi/man.cgi?query=igmpproxy.conf

                          But igmpproxy is best avoided if at all possible IMO. What are you actually trying to do?

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