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    Upgrade 2.3 to 2.7.2 issues with config restore

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      Hmm, interesting since you don't have any ppp interfaces. First thing I would try is simply removing the <ppps/> line from your old config before importing it.

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        sneakking @stephenw10
        last edited by

        @stephenw10
        Thanks for the tip! I removed the entire <ppps><ppps/> line and no luck, same experience when restoring.

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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Hmm, where did the sanitized config above come from then? I was assuming that's what you're trying to import? But that only has a single <ppps/> line.

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            sneakking @stephenw10
            last edited by

            @stephenw10

            It's mine. I took a backup before the upgrade. One with package and rrd data and one without them. Not sure which one i should be restoring with. I tried both at first. Neither one worked.

            I only tried without package and rrd data with your modified suggestion so far. Which is the sanitized config.xml I shared.

            Should I be restoring with package data and rrd data?

            Thank you.

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Hmm, it shouldn't make any difference.

              Did you ever try importing it into any other version?

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                sneakking @stephenw10
                last edited by

                @stephenw10
                I did not, yet. Couldn't find a recommended upgrade path for going between the versions, and read i should be able to restore from most any version.

                If there is a recommended upgrade path from 2.3.x to 2.7.x I would try to go down to something else in the iterim, if it helps at all?

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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Indeed, you should be able to import that directly.

                  Are you able to upload the full config to us to run some tests?

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                    sneakking @stephenw10
                    last edited by

                    @stephenw10
                    Yes, full config meaning...un-sanitized? or not a config.xml?

                    Is there a safe way to share that?

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Yes the full config if you can. If not then at least soemthing that still hit's this error when you try to recover it.

                      You can upload files here: https://nc.netgate.com/nextcloud/s/myLNdL9CbWeKWqT

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                      • S
                        sneakking @stephenw10
                        last edited by

                        @stephenw10
                        Thank you! I dropped 2 unsantized config.xmls there, one with the package & rrd data and one without.

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                          sneakking @sneakking
                          last edited by

                          @sneakking said in Upgrade 2.3 to 2.7.2 issues with config restore:

                          @stephenw10

                          Any luck with my configs I uploaded?

                          Thank you.

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                            mvbif @sneakking
                            last edited by

                            @sneakking Hello, how do you are trying the update?
                            Did you try a clean install then a restore from gui? Instead updating an old version with conf on?
                            If doesn't work (you may need to refit interfaces) you may take the clean conf from new install, and take the parts of config you need from the old one and override the sections.

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                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Ah, sorry this got swamped. Let me test....

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                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Yup seeing that error. Digging....

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                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by stephenw10

                                  Ok so this is fixed in newer versions. It was fixed between 24.03 and 24.11 which means it will be fixed in 2.8 but that doesn't help much in 2.7.2! unfortunately there were a lot of changes went in at that time so it's not straight forward to patch in 2.7.2.

                                  However I was able to workaround it by manually updating the vlan config format and removing the ppp line from the config file. It then imported successfully.

                                  So replace _vlan with . and remove <ppps></ppps>.

                                  I have a modified file I can send you if you need it.

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                                    sneakking @stephenw10
                                    last edited by

                                    @stephenw10
                                    Thank you! I have been running on a modified version of my old config that I updated to what I needed most, but afraid to reboot because of the issue I was seeing before.

                                    I exported my current modified config, edited the file with your suggestions to _vlan and ppps and it seems to hold the config now after being restored/rebooted. Darn that formatting.

                                    Not seeing the PHP error anymore like I was persistently seeing.

                                    Thank you again for all your help!

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                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      No worries. It is a legitimate bug. You should just be able to import it. But because it's already fixed it's unlikely to see much traction in 2.7.2. At least there's a relatively easy workaround. 😉

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