SG-1100 Won’t Reboot on Upgrade - no internet access!
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... disable the LAN ...
You need LAN, you can't disable itI've also copied my config xml file to the USB stick I've been booting the SG1100 off of and I'm going to see if the installer sees that config and offers to load it.
If you copied it as in the doc the installer should see it (https://docs.netgate.com/pfsense/en/latest/backup/restore-during-install.html#restore-configuration-from-media-during-install)
"The pfSense software memstick installation image contains a FAT partition which the installer can use for this purpose. If the partition is not visible on the workstation which wrote the memstick image, remove and reinsert the USB drive.
This feature works with any FAT or FAT32 partition the installer can mount during the install process. This can be a USB thumb drive/memory stick or an optical disk/virtual drive."
I can't specify a LAN address space or anything like that. I'm not anywhere near being able to do that.
The config of the LAN comes later, after the screenshots you made: https://docs.netgate.com/pfsense/en/latest/install/install-walkthrough.html#select-lan-interface
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Update:
I was able to connect to my Starlink router remotely, so while pfSense was trying to connect to the servers, I checked and Starlink had it listed and gave it an IP address. It listed the MAC address, but, as of now, I know of no way to verify it's the correct MAC address for the SG1100. It did list the device as "pfSense-Install", so I think it's safe to assume it saw that device. Still, no connection to the servers.I can think of 2 solutions, both involve frustration:
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Take the SG1100 out to the "Outpost" (it's a post out in the field for the Starlink dish - so it's an outpost out there) and connect the WAN directly to the Starlink dish. It might work. The dish counts on POE to move and keep warm, but it shouldn't have to move for the time it takes to setup pfSense. (But I don't know if the dish will move to a storage position if it loses power.) If I do this, it won't have the LAN connection while doing the setup. But does it need that until it gets to the point where I would use the web interface?
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Setup a Raspberry Pi to act as a wireless AP. I've done this before. Have it connect to the hotspot on my tablet and have the CAT5 coming out of it connect to the WAN on the SG1100. I know it's possible because when I got my Starlink dish, I had to wait for an adaptor for it and had to use the Pi as a bridge between my LAN and the Starlink router's wifi. (I just don't think I still have the notes on it, so I'd have to find them.)
Otherwise, since I know the SG1100 is connecting to the Starlink router and getting an IP address from it, it should connect to the servers. My only guess, at this point, is that it may have an issue with the WAN connection being in a known LAN address space.
@patient0 said in SG-1100 Won’t Reboot on Upgrade - no internet access!:
If you copied it as in the doc the installer should see it (https://docs.netgate.com/pfsense/en/latest/backup/restore-during-install.html#restore-configuration-from-media-during-install)
Oops. I saw that and mentally filled in a wildcard thinking, "Okay, so it takes config files," and figured it'd read one that was produced by the Backup function. Nope. Specifically config.xml. So I changed the name of the file on the USB stick. It read that and let me load it.
@patient0 said in SG-1100 Won’t Reboot on Upgrade - no internet access!:
You need LAN, you can't disable it
It offers the choice to disable the LAN. Since there could be an address space conflict (Starlink uses the 192.168.1.xxx space and pfSense defaults to using that for the LAN), I figured it was worth a try.
@patient0 said in SG-1100 Won’t Reboot on Upgrade - no internet access!:
The config of the LAN comes later, after the screenshots you made
Exactly! So when you were quoting about disabling or changing the LAN address space, I was pointing out that I'm nowhere near being able to do anything like that.
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Been dealing with this for about 12 hours now - haven't had time for anything else because we need the internet to work for remote work.
I am having a miserable time trying to set up a Pi to act as a bridge. The instructions I've found are outdated. So I have questions:
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Does the SG1100 act as a "pass through" while it's on, but not actively being set up? I am pretty sure it does, because I can check my status with the Starlink router remotely and when I have the install app working, but not trying to connect to the servers, Starlink shows a lot of the systems on my LAN as connected to the Starlink router. (Which is odd, since it sees them, and sees the SG1100, but the SG1100 seems incapable of using it to reach the servers.)
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How likely is the address space, as mentioned earlier, an issue? The Starlink router gives the SG1100 an address in the 192.168.1.xxx address space. (And it cannot be changed - Starlink routers use ONLY that address space!) Could the install program have an issue because the default LAN address space and its WAN address are in the same space?
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Any ideas or suggestions on this? Right now I'm trying to use a Raspberry Pi as a bridge. The Pi connects to my phone hotspot by wifi, and connects to the SG1100 WAN connector by cable. That way I can put the WAN in the 10.0.0.xxx address space, so it doesn't conflict with the 192.168.1.xxx space - but it's still a reserved space, so would that be a problem? (I don't think so. I set up my SG1100 under a cellular internet connection, so it was on the LAN side of the cellular modem and in a private address space range. But I'm the ignorant guy in this situation!)
I have thought about taking the SG1100 out, as I mentioned, and connecting it to the Starlink dish directly, but there are multiple problems with that: I don't know if the dish will be oriented properly when I disconnect it from its own router. If that works, I still need to connect with the SG1100 by USB for serial communications and I don't have a decent laptop. (Plus it's about 20°F outside now and I really don't want to have to work out in a snowy field in the cold!)
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@TangoOversway unconfigured, the 1100 is a 3 port switch.
I’d think you could disconnect the LAN port during the install and just use WAN, and the console, at least to get going. You can change the LAN subnet at the console. Or have it use your config file.
As alluded to above, you could try asking Netgate for the traditional/old image because you’re having trouble.
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@SteveITS said in SG-1100 Won’t Reboot on Upgrade - no internet access!:
I’d think you could disconnect the LAN port during the install and just use WAN, and the console, at least to get going. You can change the LAN subnet at the console. Or have it use your config file.
Tried that. Tried combinations, like plugging WAN into LAN - because you just don't know!
I don't know what's going on, but it's connecting to the Starlink router and, under normal conditions, the signal goes from the SG1100 WAN through the Starlink router with no issue, so I have no idea why it's not going through when the router can see it.
I think I may have no resort but to go to TAC, but if they help, without a big fee (and this has cost us money already - used up all my hotspot bandwidth for the month and I'm still using more, plus lost work time because if the inability to work remotely), it's not like it'll be high priority, so it could take another day or two.
I wish there were some way to see just what is happening with the failed server connection.
I've got a few things to try and if they fail, I'll submit a TAC report.
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It started to behave - and then...
I have an issue about using an ISP's router on my LAN. Since back around 2000 or so, when I started learning Linux and how networking works, I've always had an ISP router, then a CAT5 running from that router to my firewall. I'd either shut down the ISP's wifi or use it as a guest wifi and have a wifi router inside my LAN, on the LAN side of my firewall.
Within a year or two after starting to do this, one day I went to my ISPs router to check or change a setting and found that my problem was that most of my settings had been reset to factory norms. Not all, but most. How? I didn't do it. So either a hacker or, more likely, the ISP. Since then I have been paranoid about using the ISP's router on my LAN without a firewall between the two.
So, to be honest, from when this started, I could have connected the CAT5 coming out of the fiber converter to my LAN switch but did not want to, for the reasons above. (And the contract for Starlink includes, as part of the agreement, that users recognize Martian colonies, when they are created, as sovereign nations - if an ISP can link stuff like that to their service, I protect myself from them!)
I went through and made sure most of my systems are not connected to the main switch, but did allow wifi. (My rule: If it's stationary and has an RJ45, I use a landline.) Then I connected the line from Starlink to my switch, exposing only the systems on wifi and a couple IoT devices. Once I did that, it made things easier, since I could stop using a hotspot and browsing on my tablet easily. (And, honestly, the idea of connecting directly to the Starlink router never occurred to me before - probably out of paranoia.)
Then I used a RasPi on wifi and plugged the SG1100 into a switch upstairs, in my study, where I'm comfortable. I note that also means I was using different cables, so that makes me wonder if the cable might have caused some issues. (Doubt it, though.)
Then I did what I've done before: I disabled the LAN interface and didn't even hook it up. Like I said, I've done this before. Then I let the SG1100 search for the servers, expecting another failure. I tabbed over to another terminal session on my Pi and was working on setting up a networking bridge and when I stopped to think, tabbed back to the serial port session monitoring the SG1100. It's walking me through what looks like a normal setup.
What I do not get is why it worked this time when it didn't work before - unless it could be a different cable or something small and unexpected. I did not do anything I had not tried before - only the SG1100 was in a different room and I was monitoring it with a Pi instead of a Linux server. (And I don't buy that the system connected to it by a serial connection could make a difference.)
Okay, so it started downloading and extracting all the packages, then I got this - well, I can't upload the image. Says it's too big - but I've been uploading all day. Anyway, the last couple lines are:
I'm wondering if the same thing could have gone wrong when I was upgrading.
Also, I thought, "It's working now, I'll just retry and, instead of uploading the current version (I think it was 24.11), I'll upload the previous version. I think it was during an upgrade to this same version that it died in the first place.
Anyway, I tried to reinstall and ran into the same issue: Even with nothing plugged into the LAN connector and with the LAN disabled, I was still getting the problem with reaching the servers. So I think it was just luck I got through that one time.
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@TangoOversway I don't assume you're having fun, getting an offline installer from TAC would be my first priority. Getting the offline installer should be free since you own a Netgate device and having lots of troubles.
My 2nd priority would be getting a backup router devices (whatever brand or type) to avoid this in the future.
And to stress again: WAN and LAN can not have the same IP range. That is like having a block of flats and two flats have the exact same flat number. The postman wouldn't know where to deliver the packages for that flat number.
so it started downloading and extracting all the packages, then I got this ...
What was the text next to "... terminated abnormally: Killed" ...? Maybe @stephenw10 has seen that before? It can't be not enought storage since the internal storage was wiped with
usbrecovery. -
@patient0 said in SG-1100 Won’t Reboot on Upgrade - no internet access!:
I don't assume you're having fun
Yeah - I was just venting. It's now been about 15 hours I've spent on this.
@patient0 said in SG-1100 Won’t Reboot on Upgrade - no internet access!:
getting an offline installer from TAC would be my first priority
Working on that now. But the latest issue is different and I'm wondering if there's a drive problem. (Are the drives in an SG110 replaceable? I don't think so.) Attempted to upgrade to 24.11 and 24.03. Both times it failed on the same command (see image a reply or two upline). Since it was extracting, I thought there might be an issue with the amount of space available. I took a pic of the screen after using
df. I'm wondering if using a bigger USB stick would help, since that's at 97% capacity and it might be getting too full during the extractions. (I don't know if the packages are extracted to the main drive or to the installer medium before being put in place.)
I'm betting this issue is the same thing that brought down the other install I tried.
@patient0 said in SG-1100 Won’t Reboot on Upgrade - no internet access!:
My 2nd priority would be getting a backup router devices (whatever brand or type) to avoid this in the future.
If I could get another SG110 quickly, I'd be ordering it (really, though, I need to wait for my paycheck first). On Amazon, it's 6 days before I can get one. But once I get this worked out, I will get a backup.
@patient0 said in SG-1100 Won’t Reboot on Upgrade - no internet access!:
And to stress again: WAN and LAN can not have the same IP range.
I have no control over that - unless I can make a wifi bridge with a Pi. I've found a lot of pages on that, but they're either outdated or the info in them doesn't work, or the newer methods (using nmcli) seem to work, but I haven't seen one guide that tells me how to control the IP address or range handed out to the ethernet part of the bridge. Starlink provides no way to control their address range and I'm nowhere near the point, with the install, where I can control anything like that. The two times I've been able to get it to download from servers were not the same. One time I had the LAN disabled, the other time it was enabled. I'd like to find a guide using nmcli that includes how to specify the bridge address range.
I agree it's a problem - and it's probably something that Netgate should consider addressing: Have the installer check the WAN interface and if it's pfSense's default address range, it should be changed.
One thought on that - I'm having it restore my config now, and I use 172.16.7.xxx. I don't know how soon it uses my config issues, but even with the config as part of the process, I've had trouble reaching the servers.
@patient0 said in SG-1100 Won’t Reboot on Upgrade - no internet access!:
What was the text next to "... terminated abnormally: Killed" ...?
[53/177] Extracting boost-libs-1.85.0: .........Child process pid=4196 termined abnormally: KilledI'd like to know where it extracts the packages as part of the install process. If it's treating the USB install drive as the main drive, then it could be extracting them to there. I'm going to try with a bigger drive. But the fact that it crashes on that line with both versions I've tried makes me think there's either an issue with the archive or there's a storage issue.
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And, by the way, as you can tell, I'm infuriated and frustrated - but I am extremely grateful for all the help I've been getting! It's very much appreciated!
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@TangoOversway said in SG-1100 Won’t Reboot on Upgrade - no internet access!:
Since it was extracting, I thought there might be an issue with the amount of space available
That could have been an issue the first time, yes. But since
run usbrecoveryis formating the drive that can not be it anymore.Are the drives in an SG110 replaceable?
The eMMC is soldered and can not be replaced. You can run the 1100 from a USB connected SSD though (search this forum ... after you got the normal internet back :) )
get another SG110 quickly
I was thinking more along the line of a different router os than router A. That's how I handle that. And a backup router B doesn't have to have all the rules setup but all that are necessary to have a working internet and whatever is necessary to work. But of course a second 1100 is also great.
probably something that Netgate should consider addressing
I don't understand how 192.168.1.1 is still the default for so many routers, especially the more powerful one like the *sense's.
Fritzbox got 192.168.178.1/24, Sophos 172.16.16.16/24, Mikrotik 192.168.88.1/24 and it be really great if pfSense would also default to something else than .1.1.If it's treating the USB install drive as the main drive,
Nope, that wouldn't work because the USB drive can be too small. It will extract them onto the target device. But 'terminated abnormally: Killed' doesn't sound like a storage issue but a operating system issue somehow.
I'm infuriated and frustrated - but I am extremely grateful
It is for sure very annoying to loose internet for that long, I can understand.
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@patient0 said in SG-1100 Won’t Reboot on Upgrade - no internet access!:
I don't understand how 192.168.1.1 is still the default for so many routers, especially the more powerful one like the *sense's.
Fritzbox got 192.168.178.1/24, Sophos 172.16.16.16/24, Mikrotik 192.168.88.1/24 and it be really great if pfSense would also default to something else than .1.1.There's a starlink router upstream, right ?
Never saw one, so didn't see the GUI. But i'll traeat it like an ISP router : they have very little to no user settings at all. But it has one option : change it's base LAN addresses : push it from 192.168.1.1/24 to something else.
The day you have to reset it for whatever reason, no need to re install with USB or CD's. Just think about changing the LAN, change the password and done.Re installing pfSense is installing an OS again, and a router with a zillion options.
So, IMHO : make live as easy possible, do everything so the hardest install becomes more easy.
This SG1100 re install seems typically hard.
Connected to a starlink setup, 1000 feet away, that still uses the default 192.168.1.1/24 setup .... ok, why not.
=> get that changed "for the next time".
The SG 1100 can be re installed with all 'default' settings, the "Installer" will connect, do its thing without any paramter modifications needed.Next time, if possible, take you SG1100, throw it in the car, go visit a neighbor who has an RJ45 to share with you (check if it isn't using the 192.168.1.0/24 - right ?).
If Internet access is a priority, keep a USB drive with the latest pfSense ISO or Installer ready. Use and abuse the fact that if you have a tested backup plan, you won't need it ^^
Instead of a 1100, any old PC that you want to save from a landfill, can be used as a "pfSense" device (not a portable - never USB-NICs - if you see Realtel NIC, run away or landfill it at least 100 feet deep). Just slide in a second NIC, get 2.7.2 (free). Be ware that pfSense config are not easily interchangeable between different platforms, but this file is very useful as they contain a very readable (use a text editor) recap of your pfSense setup.
The console access : that's what I don't understand. Most people get it today, many devices have web interfaces to set them up. But what if there is an issue with a network interfaces ? pfSense is not a NAS, camera, printer, or smart-switch that can be reset with a button to a known working state. pfSense is a 'PC' with a hard disk and a real file system, a full fleshed OS. So, if no NICs, you'll need the most important access right away, the console access, and ready to be used at any time. And pfSense needs an UPS. Not for you so you can continue watching TV while all power is lost, but for your online device like pfSense (PC !?) can do a proper shut down.
Note : the spare-PC-emergecy-pfSense PC solution I mentioned above : that one doesn't need a serial (serial over USB) access, as it has a video card - and keyboard, so the console access would be like : hook up a VGA/HDMI screen, and an USB keyboard and your good, no serial USB driver to install.
Don't leave your pfSense config on pfSense. No need to export a config every hour or even day, but do get a (it's small) config for later on. Again : if you have it, you won't need it. USB recovery or ACB recovery is nice (if you can find your Device key ID) but treatb them as plan Z solution.
Last but not least, and be ware : the SG1100 doesn't' have the strongest storage device, some emmc storage, right ? Keep an eye on it, check out other forum threads for more info. If this one dies, you got yourself a nice white door stop.
Btw : just make a list of "what-to-do", and as soon as pfSense is back up again, go cool down outside, maybe some snow to remove somewhere ^^ do something else for a week - lol, 15 hours straight to gain Internet access again ...
but prepare a what to do list. And keep it updated.You'll be fine.
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I would open a TAC ticket and request the legacy installer. Explain your situation. That will bypass most of the issues you're seeing.
However that fact you were running
usbrecovery, seeing it erase the eMMC and then still booting from it is not a good sign. It implies the eMMC might be bad and have gone read only.
It's possible to install onto another USB drive instead of the eMMC but you can only do that from the Net Installer.
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it has one option : change it's base LAN addresses : push it from 192.168.1.1/24 to something else
OP said somewhere above the Starlink router isn’t changeable.
Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
Upvote 👍 helpful posts! -
It is truly the age of wonders!
I was working on it until about 4AM, local time, since 11 AM, so, about 17 hours. I was exhausted and having tons of issues - like the serial connection acting up repeatedly and so on. My plan was to get it to the point where it had failed twice (on 24.11 ad 24.03) - both times at the same spot. I figured once I got there, it would drop me in the shell and I could use fsck to see if there were issues that could be fixed. I got it to the point where it was fetching all the packages and went to bed. That was about 5 hours ago.
Got up to this. I'm going to drop into the shell, see what I can do to shut it down without just yanking the power, put it back in place, and turn it on and verify it's working.
More later, but I'm wiped out and have some things to catch up on that I couldn't do yesterday.
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@TangoOversway And there was much rejoicing. :)
I find things…don’t work quite the same after 1am. Being tired rarely helps.
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@SteveITS said in SG-1100 Won’t Reboot on Upgrade - no internet access!:
OP said somewhere above the Starlink router isn’t changeable.
Yeah - incredible but apparently true.
Had to FC that first. -
It should work with LAN set as none. It only needs a valid WAN address and route to connect out. After install it can be reset to whatever is required.
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Ooops missed some posts! Nice result, much rejoicing indeed.
Painful to read though. It shouldn't be that difficult.
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Well, the madness continues.
I figured when it rebooted, it would be ready for the web interface, so I took it downstairs and put it back in the normal place and hooked things up. Nope. So I hooked up the serial cable to see what's going on and got stuck in an endless loop:
So it keeps trying to connect through the WAN to the internet - and can't. Yet, again, Starlink reports it is attached and it connected yesterday. Also, remember, I'm not doing this because the system went bad. I just tried a normal update and it went bad. I'm stuck in that loop. I'm moving it back up to my study where I'm comfortable working on it. (Also, it's loaded my config, so the address space should not be an issue and the LEDs on the WAN RJ45 are on.)
I am ordering another SG1100. This has lasted years, but I had some wonky things happening, like serious serial connection issues over and over where I'd get gibberish or the system would complain about not being able to boot at all, then boot on the next attempt. Things have been horrendously inconsistent for a machine where everything is a 1 or a 0 and it should repeat the same errors over and over.
One thing that may or may not be worth noting: I tried installing the image (with Etcher) on a larger USB stick and found that the drive size was always the same no matter what. (If I recall, 64GB?). I checked and the fs was FAT, so I formatted at 128GB stick as FAT, with the same name as the installer volume. Then I copied all the files from the stick that was working to the larger volume. It worked on the SG1100 and that was the first time the install went through properly.
So, now, to catch up:
@patient0 said in SG-1100 Won’t Reboot on Upgrade - no internet access!:
That could have been an issue the first time, yes. But since run usbrecovery is formating the drive that can not be it anymore.
So when it fetches, it stores the compacted file on the system drive and when it extracts it, it extracts to the system's drive - and NOT to the USB drive? See my comment just above my response to you. It could be coincidence, but the time it FINALLY installed was when I created my own 128GB USB stick and put the installer on there. I'm wondering if that made the difference. Since it always failed during an extraction, it made me think drive space could be an issue.
@patient0 said in SG-1100 Won’t Reboot on Upgrade - no internet access!:
I was thinking more along the line of a different router os than router A. That's how I handle that. And a backup router B doesn't have to have all the rules setup but all that are necessary to have a working internet and whatever is necessary to work. But of course a second 1100 is also great.
Maybe this is a bad time to make that decision, since I'm rather tired, but I think I'm going with a second SG1100. I'll back up the config from the current one and put it on there and let it be my new firewall, keeping the older one as a backup. Considering the flakey serial issues and inconsistent behavior, and that I don't know what caused it all, I want to take this one out of primary use.
@patient0 said in SG-1100 Won’t Reboot on Upgrade - no internet access!:
I don't understand how 192.168.1.1 is still the default for so many routers, especially the more powerful one like the *sense's.
Fritzbox got 192.168.178.1/24, Sophos 172.16.16.16/24, Mikrotik 192.168.88.1/24 and it be really great if pfSense would also default to something else than .1.1.Starlink is a mixed "blessing." First, it means those of us who live in rural areas where cable companies won't go (and we have cable on both ends of this road - we're in a 1 mile gap they won't service) can get real internet. It's got great uptime. For a while, super-heavy thunderstorms might stop it for 20 minutes or so, but that seems to no longer be an issue. It's also a "black box" kind of thing: They want it to work by just plugging it in and connecting the wires. That means if you need a special setup, you've got a lot of hacking to do. Believe it or not, the internet brought to you by a leading spaceship maker can NOT change or expand the address space on the LAN. And I doubt they will. (Starlink is notorious for providing things "as is" and not listening to suggestions. There is no way to call and talk to a human - but, on the other hand, it's amazingly stable.)
I think pfSense really needs to deal with this. I'm sure there are people who use SG1100s (or want to use them) between LAN sections, so it should be smart enough to detect the WAN IP address and, if there is no configuration to specify the address space on the LAN, shift to a different space than that used on the WAN side.
Another issue I think they need to look into is adding some more verbosity to commands that can take a long time to process. For instance, the installer would say it was unblocking a device. Okay, I'm pretty sure I know what that means, but it's still confusing and it takes a long time. Pressing ANY key during that function aborts. I would have saved an hour if it said, "Unblocking drive...this could take a few minutes," or if it actually had a status display showing the process somehow, so I knew it had not just hung on something. I think I encountered this issue on mroe than just that command.
@patient0 said in SG-1100 Won’t Reboot on Upgrade - no internet access!:
Nope, that wouldn't work because the USB drive can be too small. It will extract them onto the target device. But 'terminated abnormally: Killed' doesn't sound like a storage issue but a operating system issue somehow.
Okay. Like I said, it could be just coincidence that the time it worked was when I used the larger USB stick. I was thinking "killed" might be because it ran out of space and crashed.
@patient0 said in SG-1100 Won’t Reboot on Upgrade - no internet access!:
It is for sure very annoying to loose internet for that long, I can understand.
Thanks! And with remote work and, for me, I work from home, in my own business, but I need the internet for what I do.
@Gertjan said in SG-1100 Won’t Reboot on Upgrade - no internet access!:
There's a starlink router upstream, right ?
Never saw one, so didn't see the GUI. But i'll traeat it like an ISP router : they have very little to no user settings at all. But it has one option : change it's base LAN addresses : push it from 192.168.1.1/24 to something else.As mentioned previously, that's not possible with Starlink. You can't change the LAN address space. So that option is not available on Starlink.
@Gertjan said in SG-1100 Won’t Reboot on Upgrade - no internet access!:
This SG1100 re install seems typically hard.
Connected to a starlink setup, 1000 feet away, that still uses the default 192.168.1.1/24 setup .... ok, why not.I'm not clear if you mean atypically here. I don't know how hard a normal reinstall is. If it's this hard, then Netgate has issues.
The 1,000' part isn't an issue except for the few times I have to go out to the "Outpost" for some reason. Once I got Starlink up and running, and made sure it had a UPS so it didn't lose power during power flickers, that hasn't been an issue. I can't put it closer without cutting down a LOT of trees. Starlink needs a wide part of the sky unblocked, not just a single line to a single satellite in geostationary orbit.
@Gertjan said in SG-1100 Won’t Reboot on Upgrade - no internet access!:
Next time, if possible, take you SG1100, throw it in the car, go visit a neighbor who has an RJ45 to share with you (check if it isn't using the 192.168.1.0/24 - right ?).
Nice thought. The reason we have Starlink is we're in an agricultural area. Many neighbors don't have internet. Plus, did you see my mention of the snow storm? Yeah. We have a 1/3 mile drive from the garage to the road. It'll be a day or two before we can get out. Meanwhile, no work from home until this gets resolved.
@Gertjan said in SG-1100 Won’t Reboot on Upgrade - no internet access!:
If Internet access is a priority, keep a USB drive with the latest pfSense ISO or Installer ready.
Have you noticed just how many problems I have had once I got the installer image? That was the least of my issues!
@Gertjan said in SG-1100 Won’t Reboot on Upgrade - no internet access!:
do something else for a week - lol, 15 hours straight to gain Internet access again
There are "have to do" things that are piling up that require internet. Sadly, just taking time off right now would have been an option if it had taken me ONE hour to fix it, but now - well, I'm behind and we've lost income and - well, it's a mess.
@Gertjan said in SG-1100 Won’t Reboot on Upgrade - no internet access!:
You'll be fine.
Yes, I will - eventually. Because I'll work my tail off to make that happen. But it will ONLY be because I work my tail off.
@stephenw10 said in SG-1100 Won’t Reboot on Upgrade - no internet access!:
I would open a TAC ticket and request the legacy installer. Explain your situation. That will bypass most of the issues you're seeing.
Opened one about 3 AM last night. No response yet.
@stephenw10 said in SG-1100 Won’t Reboot on Upgrade - no internet access!:
However that fact you were running usbrecovery, seeing it erase the eMMC and then still booting from it is not a good sign. It implies the eMMC might be bad and have gone read only.
Yeah, that bothers me and makes me wonder if the trouble booting regularly could be part of that. (But it wouldn't explain the poor serial connections.) That's why I decided to not wait for payday and just order another SG110 now. I'll move this one to backup use (once I get it working, that is!). That way it will only be needed for a few days of use.
@stephenw10 said in SG-1100 Won’t Reboot on Upgrade - no internet access!:
It's possible to install onto another USB drive instead of the eMMC but you can only do that from the Net Installer.
I'll keep that in mind. I haven't looked at (or even knew about) the net installer, unless you mean the one I'm using (as opposed to any offline installer). Since it has installed and is now at the configuration stage with the questions it's asking (after a reboot), I'm hoping I won't have to do that.
@SteveITS said in SG-1100 Won’t Reboot on Upgrade - no internet access!:
I find things…don’t work quite the same after 1am. Being tired rarely helps.
I'm a night person. I'm much more alert after 9 PM until somewhere around 2-4 AM than I am before 2 PM in daylight! Still, I was hoping to get to bed early and sleep late before this happened!
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@stephenw10 said in SG-1100 Won’t Reboot on Upgrade - no internet access!:
Ooops missed some posts! Nice result, much rejoicing indeed.
Well, there was - until the WAN won't connect to the internet - again. But it's loaded my config, which uses a different address space on the LAN side, so address space should not be an issue. Wondering if I should just keep trying, since the connection to the servers happened sometimes and not others.
@stephenw10 said in SG-1100 Won’t Reboot on Upgrade - no internet access!:
Painful to read though. It shouldn't be that difficult.
There are some things that could have made this much easier. For instance, when the installer is unblocking the device, it gives a one line message and no indication it'll take a while, or that work is still being done (with a changing status update while it does the work). Also, touching a key during that time stops the process. So the command just sits there, looking like it's hung, and a keypress stops the process. Who designed that UI?!?
Also the address space issue. I'm sure there are people who use something like an SG1100 for a more secure LAN inside another LAN, so it should be able to have some flexibility on LAN address space during setup.
@stephenw10 said in SG-1100 Won’t Reboot on Upgrade - no internet access!:
It should work with LAN set as none. It only needs a valid WAN address and route to connect out. After install it can be reset to whatever is required.
When I finally got a connection to the servers, the first time was with the LAN deactivated. The next time was with it activated. (And the UI has a problem here - once you deactivate the LAN interface, you have to restart the installer to reactivate it.)
