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    502 Bad Gateway, nginx

    Scheduled Pinned Locked Moved General pfSense Questions
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    • V
      vector88
      last edited by vector88

      Hello @stephenw10 and everyone.

      I've recently installed Pfsense 2.7.2 and kept on getting bad gateway 502.

      while troubleshooting I tried reverting back to 2.7.0 and after doing so, my pfsense IP no longer gave me 502, but after updating again to 2.7.2 i kept getting 502.

      I tried restarting php-fpm and it loads webgui before it says 502 again.

      I reverted to 2.7.0 and webgui is now working again.

      The only problem I have is I'm unable to use pkg manager due to version mismatch :(

      Can anyone help?

      Thanks everyone,
      Vector

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        If you see 502 errors it's almost always because php failed for some reason. You should see something logged.

        V 1 Reply Last reply Reply Quote 0
        • V
          vector88 @stephenw10
          last edited by

          @stephenw10
          I do see things get logged after accessing: tail -f /var/log/system_general.log

          It says: "[ERROR] 556088#100299 *88 connect () to unix: var/run/php-fpm.socket failed (61: connection refused) while connecting to upstream, cleint: [PFSENSE IP] server:

          And while running tail netstat -an | grep LISTEN
          It listens on 127.0.0.1.953.

          Would you please help?

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            But nothing in the main system log?

            How is it configured? What are you running on?

            V 1 Reply Last reply Reply Quote 0
            • V
              vector88 @stephenw10
              last edited by

              @stephenw10
              I'm sorry, I'm a beginner.

              Would you please explain further?

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                I mean a basic 2.7.2 install will run without php issues. So what configuration have to done to yours. Something there is causing it a problem. Maybe some package you added is exhausting the RAM for example.

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                • V
                  vector88 @stephenw10
                  last edited by vector88

                  @stephenw10
                  I get your point; however, this issue occurs as soon as I do a clean install of 2.7.2
                  Without changing anything in the configuration at all.

                  I just set the IPs and the interfaces. pfsense WAN: 192.168.1.10 ISP router: 192.168.1.1 Pfsense LAN : 10.27.27.1

                  **Edit

                  I didn't add any packages and I have 16GB of RAM

                  V stephenw10S 2 Replies Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Hmm, odd. What hardware is it installed on?

                    You are connecting to it from a client on the LAN?

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                    • V
                      vector88 @vector88
                      last edited by vector88

                      @vector88

                      It's on Dell Latitude 7490 i7-8650U CPU
                      And the installation was USB memstick.

                      Again, this issue only occurred on 2.7.2 and 2.7.1.
                      2.7.0 worked fine, and I had to update it because the package manager didn't work :(

                      Yes, the client is on the LAN but even when I try to access WebGui from the ISP's side it returns the same 502.

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                      • stephenw10S
                        stephenw10 Netgate Administrator @vector88
                        last edited by

                        @vector88 said in 502 Bad Gateway, nginx:

                        this issue occurs as soon as I do a clean install of 2.7.2
                        Without changing anything in the configuration at all.

                        To be clear that's with the default config or after importing your config that works in 2.7.1?

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                        • V
                          vector88 @stephenw10
                          last edited by

                          @stephenw10
                          Default config, just after assigning the WAN, LAN for Pfsense and connecting Pfsense LAN to a switch and an ethernet from the switch directly into my laptop and then 502 everywhere.

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                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Does it allow you to connect at all? To complete the setup wizard even?

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                            • V
                              vector88 @stephenw10
                              last edited by vector88

                              @stephenw10
                              Yes, just after going through the wizard, right after finishing and entering the same config on the wizard and finishing..... Reboots..... And then 502

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                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                It shouldn't reboot after completing the wizard. Did you set some interface specific value?

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                                • V
                                  vector88
                                  last edited by

                                  Yes it shouldn't reboot. But after finishing the wizard it does the same thing, I tried rebooting as an extra step

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                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Can we see the system logs covering time the wizard is run and immediately afterwards?

                                    1 Reply Last reply Reply Quote 0
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