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    WebGUI page - no response / unable to configure pfSense

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    • N
      newbieuser1 @patient0
      last edited by

      Thank you. I already followed the exact steps you suggested through the console when I was changing the IP address (I probably just did not use the right words to describe that).

      What else should I do to fix the problem?

      patient0P 1 Reply Last reply Reply Quote 0
      • patient0P
        patient0 @newbieuser1
        last edited by

        @newbieuser1 can you show what pfSense menu screen shows, that shows the WAN and LAN IPs and subnet, additional to the menu.

        How are you connected to the Protecli and your normal LAN. Is your PC connected to both of them, like

        router -> [one ethernet port] PC
        pfSense -> [another ethernet port] PC

        What OS is your PC running, Windows? If yes run ipconfig /all in a cmd shell to see all the IPs configured for your computer.

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        • N
          newbieuser1 @patient0
          last edited by

          @patient0 thanks for continuing to help!

          The screen from the console shows:
          WAN -> igc0 -> [empty]
          LAN -> igc1 -> the new LAN address I set

          I have a Mac, connected to WiFi, and the Mac is connected to the Protectli's LAN port via ethernet cable. That's how I am trying to go into the webGUI - is that set up the problem? Do I need to have my computer connected into the router and into the Protectli?

          When I ran the ipconfig, so much comes up on my screen....But I do see that igc1 has ethernet cable connected, the status is "active" and I see the IP address I set.

          My router is all-in-one device (router/modem/firewall), which as far as I understand has to go into Bridge Mode. My ISP and Protectli advised me to first configure pfSense before turning on the router's bridge mode and before connecting Protectli's WAN port to the router's LAN port.

          patient0P 1 Reply Last reply Reply Quote 0
          • patient0P
            patient0 @newbieuser1
            last edited by

            @newbieuser1 said in WebGUI page - no response / unable to configure pfSense:

            I have a Mac, connected to WiFi, and the Mac is connected to the Protectli's LAN port via ethernet cable. That's how I am trying to go into the webGUI - is that set up the problem? Do I need to have my computer connected into the router and into the Protectli?

            No, the way you have it right now is excellent for the setup of the Protectli.

            LAN -> igc1 -> the new LAN address I set

            And it is 192.168.2.1, not 192.168.1.2, yes?

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            • N
              newbieuser1 @patient0
              last edited by

              "> LAN -> igc1 -> the new LAN address I set

              And it is 192.168.2.1, not 192.168.1.2, yes?"

              It is:

              LAN -> igc1 -> 192.168.1.2 (my router's IP is 192.168.1.1)

              The LAN lights on the Protectli keep flashing orange and yellow, which does not look good. My lay person thinking is that there is some connection block between the Protectli and my Mac. I am using a Cat6 ethernet cable.

              What should I do next?

              patient0P 1 Reply Last reply Reply Quote 0
              • patient0P
                patient0 @newbieuser1
                last edited by

                @newbieuser1 said in WebGUI page - no response / unable to configure pfSense:

                What should I do next?

                I don't think you followed the instruction careful enough, you didn't not change the subnet, only the IP.

                • enter new IP address, 192.168.2.1

                Please follow the instruction I outlined above. You want to change the from the default subnet 192.168.1.1/24 to 192.168.2.1/24.

                N 1 Reply Last reply Reply Quote 0
                • N
                  newbieuser1 @patient0
                  last edited by

                  Sorry, I went ahead and re-did the steps as you suggested. This has worked!! Thank you so much!! Greatly appreciated :)

                  Now I need to move on to putting my all-in-one router into Bridge Mode, then connect its LAN port to the Protectli's WAN port? Have I researched that right? Hopefully, I will still have WiFi...my ISP warned me though that the router may go into "IP Pass Through" vs true Bridge Mode. Could you please share any advice/thoughts?

                  patient0P 1 Reply Last reply Reply Quote 0
                  • patient0P
                    patient0 @newbieuser1
                    last edited by

                    @newbieuser1

                    putting my all-in-one router into Bridge Mode, then connect its LAN port to the Protectli's WAN port

                    Yes, that is how it is done for bridge mode. I don't know about the "IP Pass Through".

                    You have to be aware that if you put your all-in-one-router into bridge mode, you will not be able to use the wifi of the all-in-one-router anymore. With bridge mode you kind bypass the all-in-one-router with the exception the WAN part of the all-in-one-router which will be passed to your Protectli, usually for DSL or PPPoE.

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                    • N
                      newbieuser1 @patient0
                      last edited by

                      Thank you. But will I still have WiFI at all? And be able to connect all devices to the same WiFi network?

                      patient0P 1 Reply Last reply Reply Quote 0
                      • patient0P
                        patient0 @newbieuser1
                        last edited by

                        @newbieuser1 said in WebGUI page - no response / unable to configure pfSense:

                        Thank you. But will I still have WiFI at all? And be able to connect all devices to the same WiFi network?

                        If you have a Wifi access point (AP) that is not your all-in-one-router and you connect that AP to the LAN of your Protectli, then yes.

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                        • N
                          newbieuser1 @patient0
                          last edited by

                          Sorry, I struggle to understand - I will not have WiFi when I turn on the bridge mode?

                          Meaning that I should purchase a modem, connect it to the Protectli and put my existing router into access point mode then?

                          patient0P 1 Reply Last reply Reply Quote 0
                          • patient0P
                            patient0 @newbieuser1
                            last edited by

                            @newbieuser1 said in WebGUI page - no response / unable to configure pfSense:

                            Sorry, I struggle to understand - I will not have WiFi when I turn on the bridge mode?

                            Yep, exactly. In bridge mode you loose all functionality of the all-in-one-router.

                            Meaning that I should purchase a modem, connect it to the Protectli and put my existing router into access point mode then?

                            If your ISP allows to use any modem and you can put your router into access point mode, then yes.

                            Do you connect by DSL or PPPoE to the ISP and does your ISP allow you to modems that are not from the ISP?

                            N 1 Reply Last reply Reply Quote 0
                            • N
                              newbieuser1 @patient0
                              last edited by

                              @patient0, thank you so much for your help today! I asked my ISP and they told me I can use any modem, they won't provide one, so I will have to research. If you have any recommendations for brands/types, those are welcome.

                              patient0P 1 Reply Last reply Reply Quote 0
                              • patient0P
                                patient0 @newbieuser1
                                last edited by

                                @newbieuser1 said in WebGUI page - no response / unable to configure pfSense:

                                I asked my ISP and they told me I can use any modem

                                What kind of modem you need? ADSL or VDSL or something else, what is the ISP & Country?

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                                • N
                                  newbieuser1 @patient0
                                  last edited by

                                  I did some googling around...I am not sure regarding VDSL/ADSL but since I have a fiber optic provider (BT, UK), then it seems I need GPON ONT modem or something like that? Basically to be compatible with the fiber network. There is just an ethernet cable coming out of the wall, no coaxial cables.

                                  patient0P 1 Reply Last reply Reply Quote 0
                                  • patient0P
                                    patient0 @newbieuser1
                                    last edited by

                                    @newbieuser1 said in WebGUI page - no response / unable to configure pfSense:

                                    I have a fiber optic provider (BT, UK), then it seems I need GPON ONT modem

                                    I see, I never worked with GPON ONT and can't give any recommendations (it is fiber, ADSL/VDSL is used with copper lines).

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                                    • N
                                      newbieuser1 @patient0
                                      last edited by

                                      Noted. Going back to the webGUI access, I went to Systems -> Admin and chose https access, then the site kicked me out saying it was applying the new protocol. However, when I tried to log back on, the address still uses the http not https. With https, it does not load up anything. How can I enable the https?

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                                      • patient0P
                                        patient0 @newbieuser1
                                        last edited by patient0

                                        @newbieuser1 said in WebGUI page - no response / unable to configure pfSense:

                                        With https, it does not load up anything. How can I enable the https?

                                        You did it correct way it seems, with an unexpected result.

                                        Edit: typo -> "expected" should being "unexpected"

                                        If you go to System / Advanced / Admin Access, does it look like the below?

                                        Screenshot 2025-04-07 at 08.45.25.jpeg.

                                        What version of pfSense have you installed, btw? 2.7.2?

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                                        • N
                                          newbieuser1 @patient0
                                          last edited by

                                          Thank you. Yes, version 2.7.2.

                                          My screen is like your screenshot, except under Protocol it says: "No Certificates have been defined. A certificate is required before SSL/TSL can be enabled. Create or Import a Certificate".

                                          patient0P GertjanG 2 Replies Last reply Reply Quote 0
                                          • patient0P
                                            patient0 @newbieuser1
                                            last edited by patient0

                                            @newbieuser1 said in WebGUI page - no response / unable to configure pfSense:

                                            My screen is like your screenshot, except under Protocol it says: "No Certificates have been defined. A certificate is required before SSL/TSL can be enabled. Create or Import a Certificate".

                                            Is there a certificate you can select in the 'SSL/TLS Certificate' drop-down list? If yes, select it and switch the protocol to HTTPS.

                                            It's unlucky that the settings page accepts switching to https without having selected a certificate. I'll check tomorrow if that is still an issue on 2.8.0-BETA. And if yes if there is an existing bug report for it. It automatically selected the one available cert, GUI default. Is that true for you too?

                                            N 1 Reply Last reply Reply Quote 0
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