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System Logs-Gateways: no entries after 24.11 update

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  • C
    Cabledude
    last edited by Cabledude 28 days ago 28 days ago

    I am troubleshooting a 5 minute outage, which was reported as such by uptimerobot. it's April 14th at the time of writing. When I check the Gateways logs, the last entry is from March 26th, which is exactly the last netgate 2100 reboot and 1 day after the upgrade from 24.03 to 24.11.

    The free version of uptimerobot reports every 5 minutes, so in this case it may just have missed a beat and reported false positive.

    However, this event made me aware that Gateway logging has paused. May I assume no Gateway logs have been recorded since March 26th if I don't see them? Or could there be something wrong with displaying the log?

    FTR I do have other logs from today and last week for the System/General logs, the DNS resolver, Firewall, DHCP, etc. The system appears to be working normally.

    The last System/Routing log is from November.

    Any help highly appreciated.

    Pete
    Home: SG-2100 + UniFi + Synology. SG-1100 retired
    Parents: SG-1100 + UniFi + Synology
    Testing: SG-1100 w/ 120GB SSD via ext USB (eMMC dead). Works great

    G 1 Reply Last reply 28 days ago Reply Quote 0
    • G
      Gertjan @Cabledude
      last edited by Gertjan 28 days ago 28 days ago

      @Cabledude said in System Logs-Gateways: no entries after 24.11 update:

      if I don't see them?

      Go ssh, or console, and ask if 'dpinger', the one who adds log lines to the Status >System Logs >System > Gateways log file is still running.
      And also check if you want it to run ?
      After all, if this one is checked (for all WANs) => then case solved ^^

      On the command line :

      ps aux | grep 'dpinger'
      

      and you should find one (if you only have one WAN, typical IPv4) or two (and IPv4 and IPv6 dual stack), or even more instances (like the above, and a VPN 'WAN').
      Also : dpinger has another job : it fills up the monitoring graphs :

      login-to-view

      ( my example shows both the IPv4 and IPv6 gateway monitoring )

      I had a look at my own gateway logs, and saw something ... strange .. new :

      login-to-view

      no more entries since april,7, and that can't be right, as I use the latest beta version build on "Wed Apr 9 22:49:02 UTC 2025" and logically installed after that date - so after April 9 and updating will reboot pfSEnse which will restart dpinger processes for sure.
      I know they did - they are running right now.
      Not logging ?

      No "help me" PM's please. Use the forum, the community will thank you.
      Edit : and where are the logs ??

      C 1 Reply Last reply 28 days ago Reply Quote 1
      • C
        Cabledude @Gertjan
        last edited by Cabledude 28 days ago 28 days ago

        @Gertjan Thank you for your help and insights. As it happens, we just had a 3 minute power outage an hour ago and the unit has powered up nicely afterwards.

        Now when I check the Gateway logs, I see new entries as from the time of outage:

        Apr 15 14:43:57	dpinger	34231	send_interval 500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 1 alert_interval 1000ms latency_alarm 500ms loss_alarm 20% alarm_hold 10000ms dest_addr fe80:%mvneta0 bind_addr fe80::c1%mvneta0 identifier "WAN_DHCP6 "
        Apr 15 14:43:57	dpinger	33814	send_interval 500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 1 alert_interval 1000ms latency_alarm 500ms loss_alarm 10% alarm_hold 10000ms dest_addr 80.x.x.1 bind_addr 80.x.x.x identifier "WAN_DHCP "
        Apr 15 14:43:57	dpinger	69771	exiting on signal 15
        Apr 15 14:43:57	dpinger	70339	exiting on signal 15
        Apr 15 14:42:08	dpinger	70339	send_interval 500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 1 alert_interval 1000ms latency_alarm 500ms loss_alarm 20% alarm_hold 10000ms dest_addr fe80:%mvneta0 bind_addr fe80:mvneta0 identifier "WAN_DHCP6 "
        Apr 15 14:42:08	dpinger	69771	send_interval 500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 1 alert_interval 1000ms latency_alarm 500ms loss_alarm 10% alarm_hold 10000ms dest_addr 80.x.x.1 bind_addr 80.x.x.x identifier "WAN_DHCP "
        Apr 15 14:42:08	dpinger	73887	exiting on signal 15
        Apr 15 14:39:36	dpinger	73887	WAN_DHCP6 fe80::%mvneta0: Alarm latency 0us stddev 0us loss 100%
        Apr 15 14:39:34	dpinger	73887	send_interval 500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 1 alert_interval 1000ms latency_alarm 500ms loss_alarm 20% alarm_hold 10000ms dest_addr fe80:%mvneta0 bind_addr fe80::mvneta0 identifier "WAN_DHCP6 "
        Apr 15 14:39:34	dpinger	52175	exiting on signal 15
        Apr 15 14:39:30	dpinger	52175	WAN_DHCP6 fe80::%mvneta0: Alarm latency 0us stddev 0us loss 100%
        Apr 15 14:39:28	dpinger	52175	send_interval 500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 1 alert_interval 1000ms latency_alarm 500ms loss_alarm 20% alarm_hold 10000ms dest_addr fe80:mvneta0 bind_addr fe80::%mvneta0 identifier "WAN_DHCP6 "
        Mar 26 12:16:37	dpinger	38497	send_interval 500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 1 alert_interval 1000ms latency_alarm 500ms loss_alarm 20% alarm_hold 10000ms dest_addr fe80:%mvneta0 bind_addr fe80::%mvneta0 identifier "WAN_DHCP6 "
        

        The outage occurred at 14:38/39 and it lasted for 3 minutes. Judging from the logs and seeing 14:39:28 etc. dpinger lines, should I assume that the dpinger was in fact running at the time the outage started?

        So I don't think it will be useful anymore to check if dpinger is running, as it must at this point or I'd have no logs. Still, here is the output:

        [24.11-RELEASE][root@SPK.home.arpa]/root: ps aux | grep 'dpinger'
        root    82858   0.0  0.1  12952   2540  0  S+   16:00     0:00.01 grep dpinger
        [24.11-RELEASE][root@SPK.home.arpa]/root:
        

        I don't see any WANs listed, so I wonder what's going on here. I have dual stack, so I'd expect a IPv4 and IPv6 WAN. I am online atm so there's no question that the WANs are up.

        Pete
        Home: SG-2100 + UniFi + Synology. SG-1100 retired
        Parents: SG-1100 + UniFi + Synology
        Testing: SG-1100 w/ 120GB SSD via ext USB (eMMC dead). Works great

        N G 2 Replies Last reply 28 days ago Reply Quote 0
        • N
          netblues @Cabledude
          last edited by 28 days ago

          @Cabledude I also had this after upgrading from 24.11.
          Reseting log system fixed it
          status/ system logs/system/general/settings

          reset log files.

          1 Reply Last reply Reply Quote 0
          • G
            Gertjan @Cabledude
            last edited by Gertjan 27 days ago 27 days ago

            @Cabledude said in System Logs-Gateways: no entries after 24.11 update:

            [24.11-RELEASE][root@SPK.home.arpa]/root: ps aux | grep 'dpinger'
            root 82858 0.0 0.1 12952 2540 0 S+ 16:00 0:00.01 grep dpinger
            [24.11-RELEASE][root@SPK.home.arpa]/root:

            means : no dpinger process is running !
            You should see : see above, previous post,w where I gave 1 for IPv4 and 1 for IPv6. You should see the same thing.
            No dpinger running == totally normal that there are no gateway logs ;)

            I just restarted my pfSense this morning as I upgraded to 25.03.b.20250414.1838 which came out yesterday and :

            [25.03-BETA][root@pfSense.bhf.tld]/root: ps aux | grep 'dpinger'
            root     7412   0.0  0.1  14692   3084  -  Is   08:10     0:00.62 /usr/local/bin/dpinger -S -r 0 -i WAN_DHCP6 -B 2a01:dead:beef:a600:92ec:7
            root     7653   0.0  0.1  14692   3084  -  Is   08:10     0:00.56 /usr/local/bin/dpinger -S -r 0 -i WAN_DHCP -B 192.168.10.4 -p /var/run/d
            root    51651   0.0  0.1  14076   2684  0  S+   09:23     0:00.00 grep dpinger
            

            and logs do show up for me now.

            Btw : the beta releases are really good ... no issues what so ever for me (vanilla dual stack pfSense. with captive portal, FreeRadius, minimal pfBlocker and some other small gadgets).

            No "help me" PM's please. Use the forum, the community will thank you.
            Edit : and where are the logs ??

            1 Reply Last reply Reply Quote 1
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