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    Pfsense rebooting too often

    Scheduled Pinned Locked Moved General pfSense Questions
    11 Posts 3 Posters 546 Views
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    • JKnottJ
      JKnott @rafapoch
      last edited by

      @rafapoch Your hardware might be failing. I've never seen pfSense reboot on it's own, except when the computer I was running it on was about to croak!

      PfSense running on Qotom mini PC
      i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
      UniFi AC-Lite access point

      I haven't lost my mind. It's around here...somewhere...

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        This is a kernel panic, it didn't just reboot.

        And it's running in KVM so unlikely to be a hardware issue. Though not impossible!

        The backtrace is inconclusive unfortunately:

        db:0:kdb.enter.default>  bt
        Tracing pid 11 tid 100003 td 0xfffffe00021ec3a0
        kdb_enter() at kdb_enter+0x32/frame 0xfffffe0048fc8d60
        vpanic() at vpanic+0x163/frame 0xfffffe0048fc8e90
        panic() at panic+0x43/frame 0xfffffe0048fc8ef0
        trap_fatal() at trap_fatal+0x40c/frame 0xfffffe0048fc8f50
        calltrap() at calltrap+0x8/frame 0xfffffe0048fc8f50
        --- trap 0x9, rip = 0xffffffff8126b570, rsp = 0xfffffe0048fc9020, rbp = 0xfffffe0048fc9d70 ---
        Xprot_pti() at Xprot_pti/frame 0xfffffe0048fc9d70
        acpi_cpu_idle() at acpi_cpu_idle+0x2fe/frame 0xfffffe0048fc9db0
        cpu_idle_acpi() at cpu_idle_acpi+0x46/frame 0xfffffe0048fc9dd0
        cpu_idle() at cpu_idle+0x9d/frame 0xfffffe0048fc9df0
        sched_idletd() at sched_idletd+0x576/frame 0xfffffe0048fc9ef0
        fork_exit() at fork_exit+0x7f/frame 0xfffffe0048fc9f30
        fork_trampoline() at fork_trampoline+0xe/frame 0xfffffe0048fc9f30
        --- trap 0, rip = 0, rsp = 0, rbp = 0 ---
        

        Have all the crashes produced similar backtraces?

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        • R
          rafapoch
          last edited by

          My pfsense is running on VirtualBox, although there are more two VM's running in the same box, just on the Pfsense i'm getting problems.
          So, I don't think the hardware is failuring.

          Here's the latest crash report

          msgbuf.txt ddb.txt config.txt panic.txt version.txt

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Hmm, are you sure it's Virtual Box? Everything shown in the log says it isn't!

            Anyway that crash is very different:

            db:0:kdb.enter.default>  bt
            Tracing pid 69265 tid 100341 td 0xfffffe005e6d8900
            kdb_enter() at kdb_enter+0x32/frame 0xfffffe005c7b6d90
            vpanic() at vpanic+0x163/frame 0xfffffe005c7b6ec0
            panic() at panic+0x43/frame 0xfffffe005c7b6f20
            trap_fatal() at trap_fatal+0x40c/frame 0xfffffe005c7b6f80
            calltrap() at calltrap+0x8/frame 0xfffffe005c7b6f80
            --- trap 0x9, rip = 0xffffffff81292d20, rsp = 0xfffffe005c7b7058, rbp = 0x820280650 ---
            handle_ibrs_entry() at handle_ibrs_entry/frame 0x820280650
            

            What hardware is the hypervisor running on? This seems similar the known issue with Jasper Lake CPUs and power management.

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            • R
              rafapoch
              last edited by

              Yes, I'm sure its a virtual enviroment, it's a virtual machine running from a Proxmox Server.
              The hardware is a Beelink Mini Pc.

              As I said, i have two more vm's running without any problem ( all linux )

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Ok Proxmox is not VirtualBox. But that also lines up with that know issue.

                What version of Proxmox is it? What hardware is in that Beelink device?

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                • R
                  rafapoch
                  last edited by rafapoch

                  Sorry, I wrote wrong in the first post, it's a ProxmoxServer, not VirtuaBox.

                  The hardware is:
                  Intel(R) Celeron(R) N5095 @ 2.00GHz
                  Beelink MINI S12 Pro
                  8G RAM

                  PFsense version is 2.7.2-RELEASE (amd64)

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Ok that is a Jasper Lake CPU so you're probably hitting that issue in Proxmox.

                    Are you running a current version of Proxmox? With all the patches?

                    Otherwise check: https://forums.servethehome.com/index.php?threads/jasper-lake-proxmox-kvm-qemu-vm-guest-stability.38824/

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                    • R
                      rafapoch
                      last edited by

                      I'm running the Proxmox Edge Version 6.0.19 with the latest updates available.

                      I've tried to update the microde, even apt install intel-microcode running successfuly the version from server stills showing a differnt version. ( reboot server was done )

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Ok 6.0.19 is pretty old (2023?) That's still in Proxmox 7 I assume. You should upgrade that IMO.

                        This is almost certainly that bug though which is not a pfSense issue.

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