Netgate 4200 - Stuck on solid orange circle
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Deploying 4200's to multiple sites, most are going OK but one fully configured unit is stuck on solid orange circle. Pressing Power puts it into "standby" with flashing orange circle, but pressing power again just goes back to solid orange circle.
Has been plugged in and powered on for 3 hours, status has not changed
No console hooked up onsite, hoping this is some known bug since a solid orange circle isn't detailed in the official documentation (https://docs.netgate.com/pfsense/en/latest/solutions/netgate-4200/io-ports.html#status-leds)
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The LED only turns blue once the driver has loaded. So it is not booting for some reason but you'd need to connect it to a console to know more.
One thing I would try is disconnecting the NICs before powering on, if any are connected. If it then boots correctly I'd check for some PXE booting issue.
Steve
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Plugged in a console :
Version 2.22.1285. Copyright (C) 2024 AMI
BIOS Date: 02/01/2024 15:18:05 Ver: 2AZRT81
Press <DEL> or <ESC> to enter setup.ERROR: Boot option loading failedERROR: Boot option loading failed
UEFI Interactive Shell v2.2
EDK II
UEFI v2.80 (American Megatrends, 0x0005001A)
map: No mapping found.
Press ESC in 1 seconds to skip startup.nsh or any other key to continue.
Shell> -
Hmm, it would only boot to that if it nothing else to boot from for some reason. Obviously it should boot from eMMC there.
If you power cycle it and enter the BIOS setup (hit DEL) do you see the emmc uefi boot option as the first device listed? Or listed at all in the boot override?
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I have similar problem with 4200.
Booting single user is successful.
Booting Multi user, boot will hang here: ( see attached image )
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@RJ said in Netgate 4200 - Stuck on solid orange circle:
I have similar problem with 4200.
Unless your 4200 is stuck on a solid orange circle it's probably easier to open a new thread, because then it's a different issue.
When you open the new thread please include the full boot log (minus private infos like public IP or NDI) and the pfSense+ version you are running and if your 4200 boot's from eMMC or SSD.
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Yup that's not the same issue. There it's finding the boot device and loading the boot loader but failing to attach the EFI console for some reason. Which is odd that booting in single user mode would make any difference to.
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In my case it was hardware failure. Had to do an RMA
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@stephenw10 I think successful single user boot was a coincidence as the problem is intermittent. This boot freeze happened a couple times a few weeks ago but simply power cycling resolved and I figured this was just a freak thing. Last night it took at least 6 power cycles for 4200 to successfully boot. But it did boot and seems to run normally. So unfortunately it is an intermittent boot freeze problem.
Using eMMC and 24.11-RELEASE.
This unit is at remote site so I need to be able to reboot on occasion but don't have physical access to power cycle.
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@Grant204 Thanks, good to know.
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@RJ said in Netgate 4200 - Stuck on solid orange circle:
but don't have physical access to power cycle
And that's a good thing.
The previous default file system, UFS, had high chances to be destroyed when you suddenly remove the power without shutting down properly, like your phone, laptop pc - everything that uses a complex OS / filesystem.
The new ZFS file system is way more resilient, but still, only power cycle if you can't connect to the console to do it properly.
Before power cycling, be sure that you have a very recent system configuration file exported and ready to be use (to re install the system). -
Mmm, that does seem like a filesystem issue though. I would schedule a clean re-install when you can.
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Update it, that normally on the 2100 means it has new firmware
