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    pfSense 2.7.2 in Hyper-V freezing with no crash report after reboot

    Scheduled Pinned Locked Moved Virtualization
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    • J
      jacolex @Bismarck
      last edited by jacolex

      Hello, I'm struggling with simmilar case. pfSense with 6 interfaces, hosts suddenly lost connection from/to pfsense gateway, which means distruption of web services. It happens once a month, but last week it happened 3 times. Only restart can help. Today I swiched to UFS. If it not resolves the issue, I'll try with disabling pfblocker for achieve minimal resources consuming. I wonder whether pfsense 2.8.0 on FreeBSD 15 would be more stable or worse.

      1 Reply Last reply Reply Quote 0
      • M
        maitops @Bismarck
        last edited by

        @Bismarck Hi,

        The system is still running fine ?

        BismarckB J 3 Replies Last reply Reply Quote 0
        • BismarckB
          Bismarck @maitops
          last edited by

          @maitops

          Yes, no problems so far.

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          • J
            jacolex @maitops
            last edited by jacolex

            @maitops yes, since 10 days. I also disabled hn ALTQ support (no clue if it's necessary). Observing kernel hvevents, no issues. But I have to wait 2-3 months to say, that it's stable.

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            • J
              jacolex @maitops
              last edited by

              @maitops unfortunately, today morning we encountered network outages and the firewall needs to be restarted.

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              • stephenw10S
                stephenw10 Netgate Administrator @Bismarck
                last edited by

                @Bismarck said in pfSense 2.7.2 in Hyper-V freezing with no crash report after reboot:

                No hvevent storm here for 6 days and 23.5 hours since my last update,

                So this was setting the power management to 'high power' in Hyper-V? Which presumably disables throttling down the VM in some way.

                BismarckB 1 Reply Last reply Reply Quote 0
                • BismarckB
                  Bismarck @stephenw10
                  last edited by

                  @stephenw10

                  Yes, or just disabling the power management/green feature of the Nic should be enough, this is how it is right now on my Hyper-V host. There was a message (no error) in the Windows event logs about switching states or so, while the hvevent storm.

                  M 1 Reply Last reply Reply Quote 1
                  • M
                    maitops @Bismarck
                    last edited by maitops

                    This post is deleted!
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                    • BismarckB
                      Bismarck
                      last edited by Bismarck

                      Quick update:

                      c941ae86-6ebb-40bb-a5e5-7ce0c05a60ce-image.png

                      Had to reboot once because auf updates, but since than rock solid no incidence. Enabled all extra IP-Lists and Suricata and so again.

                      @maitops Just disable all energy saving features of the nic or select high performance power profile in windows for a test.

                      It must be the power state switching or the system tunables I did im my last update post.

                      M 1 Reply Last reply Reply Quote 1
                      • M
                        maitops @Bismarck
                        last edited by

                        @Bismarck I still have the issue, I have a mellanox connectx-6 Lx NIC, I just disabled the "Interupt Moderation" too

                        BismarckB 1 Reply Last reply Reply Quote 0
                        • BismarckB
                          Bismarck @maitops
                          last edited by

                          @maitops

                          I have a Intel 82599 and X550-AT2 in use.

                          1920876d-a2ae-46f6-97dc-38f66a5371b3-image.png

                          Did you try the loader.conf.local and system tunables from the screenshot?

                          M 1 Reply Last reply Reply Quote 0
                          • M
                            maitops @Bismarck
                            last edited by

                            @Bismarck Yes, iI changed the loader.conf and rebooted.
                            the tunable, not everything, only:

                            hw.hvtimesync.sample_thresh
                            hw.hvtimesync.ignore_sync

                            i can try to set all the others too

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                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              You should set custom loader values in /boot/loader.conf.local (create that file) to prevent them being overwritten by the system.

                              M 1 Reply Last reply Reply Quote 1
                              • S
                                shoulders
                                last edited by

                                is this the same underlying issue as

                                https://forum.netgate.com/topic/197248/pfsense-2-7-2-ram-leak-wired-memory-pool/11

                                might be irrelevant it is on a hypervisor.

                                solution looks like it might to update to pfsense 2.8.0

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                                • M
                                  maitops @stephenw10
                                  last edited by

                                  @stephenw10 My bad, i'm trying with this.
                                  I will tell you if it solved my issue.

                                  J 1 Reply Last reply Reply Quote 0
                                  • J
                                    jacolex @maitops
                                    last edited by

                                    @maitops after upgrade to 2.8.0 - everything works fine for about 3 weeks. After that since yesterday I needed to reboot the pf 4 times.

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                                    • T
                                      Techniker_ctr
                                      last edited by

                                      Just fyi, we recently upgraded one of our unused pfSense systems to 2.8, and it crashed about 4 hours after that. Looked the same as the crashes of 2.7, no systems behind that firewall so no traffic on it.

                                      Our plan is to move about 50 firewalls to our new windows 2025 hypervisors and see if this fixes the problem, but as we still cannot really trigger it we need to wait at least half a year to be able to say its stable if no crashes occur.

                                      BismarckB 1 Reply Last reply Reply Quote 0
                                      • BismarckB
                                        Bismarck @Techniker_ctr
                                        last edited by Bismarck

                                        @Techniker_ctr Today we had our first hvevent storm in a long time, only change was switching replica from one host to another 2 weeks ago.

                                        To be honest I don't think its fixed in Server 2025 or pfSense 2.8.0.

                                        S 1 Reply Last reply Reply Quote 0
                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Has anyone been able to replicate it with vanilla FreeBSD 15?

                                          This is almost certainly something that would affect that and should be reported upstream. We don't do anything special for hyper-v in pfSense.

                                          Reference FreeBSD thread (which looks like all same posters ๐Ÿ˜‰ ) https://forums.freebsd.org/threads/hyperv-cpu-hvevent-goes-to-100.95981/

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                                          • S
                                            shoulders @Bismarck
                                            last edited by shoulders

                                            @Bismarck can you give me the full name of hvevent storm so I can understand what this means. Just a pointer will do ๐Ÿ˜„

                                            thanks

                                            BismarckB 1 Reply Last reply Reply Quote 0
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