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pfSense 2.7.2 in Hyper-V freezing with no crash report after reboot

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  • J
    jacolex @Bismarck
    last edited by jacolex Apr 13, 2025, 6:40 PM Apr 13, 2025, 6:39 PM

    Hello, I'm struggling with simmilar case. pfSense with 6 interfaces, hosts suddenly lost connection from/to pfsense gateway, which means distruption of web services. It happens once a month, but last week it happened 3 times. Only restart can help. Today I swiched to UFS. If it not resolves the issue, I'll try with disabling pfblocker for achieve minimal resources consuming. I wonder whether pfsense 2.8.0 on FreeBSD 15 would be more stable or worse.

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    • M
      maitops @Bismarck
      last edited by Apr 19, 2025, 1:02 PM

      @Bismarck Hi,

      The system is still running fine ?

      B J 3 Replies Last reply Apr 19, 2025, 1:17 PM Reply Quote 0
      • B
        Bismarck @maitops
        last edited by Apr 19, 2025, 1:17 PM

        @maitops

        Yes, no problems so far.

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        • J
          jacolex @maitops
          last edited by jacolex Apr 19, 2025, 1:50 PM Apr 19, 2025, 1:18 PM

          @maitops yes, since 10 days. I also disabled hn ALTQ support (no clue if it's necessary). Observing kernel hvevents, no issues. But I have to wait 2-3 months to say, that it's stable.

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          • J
            jacolex @maitops
            last edited by Apr 20, 2025, 9:01 AM

            @maitops unfortunately, today morning we encountered network outages and the firewall needs to be restarted.

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            • S
              stephenw10 Netgate Administrator @Bismarck
              last edited by Apr 20, 2025, 12:50 PM

              @Bismarck said in pfSense 2.7.2 in Hyper-V freezing with no crash report after reboot:

              No hvevent storm here for 6 days and 23.5 hours since my last update,

              So this was setting the power management to 'high power' in Hyper-V? Which presumably disables throttling down the VM in some way.

              B 1 Reply Last reply Apr 20, 2025, 6:59 PM Reply Quote 0
              • B
                Bismarck @stephenw10
                last edited by Apr 20, 2025, 6:59 PM

                @stephenw10

                Yes, or just disabling the power management/green feature of the Nic should be enough, this is how it is right now on my Hyper-V host. There was a message (no error) in the Windows event logs about switching states or so, while the hvevent storm.

                M 1 Reply Last reply Apr 25, 2025, 1:12 PM Reply Quote 1
                • M
                  maitops @Bismarck
                  last edited by maitops Apr 25, 2025, 1:13 PM Apr 25, 2025, 1:12 PM

                  This post is deleted!
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                  • B
                    Bismarck
                    last edited by Bismarck Apr 25, 2025, 3:13 PM Apr 25, 2025, 3:12 PM

                    Quick update:

                    c941ae86-6ebb-40bb-a5e5-7ce0c05a60ce-image.png

                    Had to reboot once because auf updates, but since than rock solid no incidence. Enabled all extra IP-Lists and Suricata and so again.

                    @maitops Just disable all energy saving features of the nic or select high performance power profile in windows for a test.

                    It must be the power state switching or the system tunables I did im my last update post.

                    M 1 Reply Last reply 23 days ago Reply Quote 1
                    • M
                      maitops @Bismarck
                      last edited by 23 days ago

                      @Bismarck I still have the issue, I have a mellanox connectx-6 Lx NIC, I just disabled the "Interupt Moderation" too

                      B 1 Reply Last reply 23 days ago Reply Quote 0
                      • B
                        Bismarck @maitops
                        last edited by 23 days ago

                        @maitops

                        I have a Intel 82599 and X550-AT2 in use.

                        1920876d-a2ae-46f6-97dc-38f66a5371b3-image.png

                        Did you try the loader.conf.local and system tunables from the screenshot?

                        M 1 Reply Last reply 23 days ago Reply Quote 0
                        • M
                          maitops @Bismarck
                          last edited by 23 days ago

                          @Bismarck Yes, iI changed the loader.conf and rebooted.
                          the tunable, not everything, only:

                          hw.hvtimesync.sample_thresh
                          hw.hvtimesync.ignore_sync

                          i can try to set all the others too

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                          • S
                            stephenw10 Netgate Administrator
                            last edited by 23 days ago

                            You should set custom loader values in /boot/loader.conf.local (create that file) to prevent them being overwritten by the system.

                            M 1 Reply Last reply 21 days ago Reply Quote 1
                            • S
                              shoulders
                              last edited by 22 days ago

                              is this the same underlying issue as

                              https://forum.netgate.com/topic/197248/pfsense-2-7-2-ram-leak-wired-memory-pool/11

                              might be irrelevant it is on a hypervisor.

                              solution looks like it might to update to pfsense 2.8.0

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                              • M
                                maitops @stephenw10
                                last edited by 21 days ago

                                @stephenw10 My bad, i'm trying with this.
                                I will tell you if it solved my issue.

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