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    Little confused - is 24.11 not available for SG-1100? Says at latest revision 24.03 RELEASE

    Scheduled Pinned Locked Moved General pfSense Questions
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      Hmm, no you should not need to reboot.

      Do you have a more complete log showing that error in context?

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        NGUSER6947 @stephenw10
        last edited by

        @stephenw10 Where in the system can I pull the upgrade log, I didn't see anything. I guess I can try again and try to capture it.

        It fails at random places during the process, so I don't think it's related to one single library that it's downloading. Also the farthest it gets is the integrity check. If it makes it that far, that's about as far as it gets.

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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          You should be able to copy/paste it from the GUI.

          But you could also run the upgrade using option 13 from the console menu. Then you get the full output and easily copy it out.

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            NGUSER6947 @stephenw10
            last edited by

            @stephenw10 I'll run it from the console once I get back home and post it.

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              NGUSER6947 @NGUSER6947
              last edited by

              @NGUSER6947 Well here's the console output:
              13209ff7-238f-4101-be6a-3add7f9cb7c3-image.png

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                NGUSER6947 @NGUSER6947
                last edited by NGUSER6947

                @stephenw10 I suspect, that since the Dashboard doesn't recognize that 24.03 isn't the newest release, that from the console it just tries to update 24.03 and of course it's already on the latest. Possible?

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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Yes it looks like it's still set to the 24.03 branch. You should be able to set it to use the 24.11 branch in the gui then run the upgrade from the console.

                  Also one of the main advantages of using the serial console (or ssh) for this is that you can easily copy and paste the actual text output rather than use screenshots. That is much easier to read through for diagnosis.

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                    NGUSER6947 @stephenw10
                    last edited by NGUSER6947

                    @stephenw10 I set it to 24.11 in the web gui, then launched the update from the console.

                    It first did a 24.03 update to Patch 1 (but faulted in the middle then continued), then I repeated and it started (downloaded the 24.11 libraries) but then faulted. It kept going but at reboot shows it's still at 24.03.

                    Attached is the log from the console, for the 2nd round.putty.zip

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Hmm so it did appear to upgrade to 24.03 patch 1?

                      You might have a filesystem issue that cannot be fixed by the normal processes that run at boot. It's also possible you have an issue with the eMMC drive.

                      Try checking the eMMC status: https://docs.netgate.com/pfsense/en/latest/troubleshooting/disk-lifetime.html#emmc

                      If that looks OK then I'd try backing up the config and re-installing 24.11 clean: https://docs.netgate.com/pfsense/en/latest/solutions/sg-1100/reinstall-pfsense.html

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                        NGUSER6947 @stephenw10
                        last edited by NGUSER6947

                        @stephenw10 Tried checking the eMMC status (and it displayed a lot if information), but it appears my unit doesn't support the EOL information. No output when I tried that last command (the one with egrep) and scanning the output manually shows nothing regarding EOL.

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                          NGUSER6947 @stephenw10
                          last edited by NGUSER6947

                          @stephenw10 So, I decided to fire up my spare SG-1100 (let's call it device B) and update it and get it working before messing any further with the original SG-1100 that is stuck on 24.03, but functions fully. Let's call the original, on 24.03, device A.

                          On device B (again, the spare) I went ahead and did a full reinstall to 24.11. Before doing so, I made a config backup from device A. After I reinstalled pfSense on device B, I restored the configuration file.

                          Seems to be running perfectly, everything works fine except one thing. My Nextcloud server cannot be found via my custom domain. The Nextcloud server is online, with the static IP I have assigned in pfSense, and it can browse the internet. If I connect directly to itself in the browser (i.e. 192.168.2.252) the Apache "Success!" page displays, meaning the Nextcoud server is up and running. But I cannot get to it (the application) from any device.

                          If I plug device A back in, everything comes up and is accessible including the Nextcloud server.

                          I have combed through the NAT settings (I'm using port forwarding) for the OPT port (where the Nextcloud server is plugged into) but I can't see anything that is out of whack. I also checked and the NAT reflection is set up correctly. So I'm not seeing any differences between the setup of the two devices. I don't expect to, since I restored the same configuration into device B that came this morning from device A.

                          Is there anything significantly between 24.03 and 24.11 as far as the configuration that would cause this issue?

                          I know the topis has shifted here. But I'd really like to get this device B fully functional and then go back and reinstall on device A.

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                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Hmm, nothing significant changed between 24.03 and 24.11.
                            https://docs.netgate.com/pfsense/en/latest/releases/24-11.html#new-features-and-changes

                            So clients are resolving your nextcloud server to the external address?

                            Check the states when you try to connect to it. You should see two NAT states created if reflection is working correctly.

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                              NGUSER6947 @stephenw10
                              last edited by NGUSER6947

                              @stephenw10 I'm seeing a bunch of States listed. Here's a few (filtered for OPT, since that's the interface where the Nextcloud server is plugged into. It's the only device on that interface):
                              a2486b72-7e71-4563-9a10-ad2faf3326eb-image.png

                              192.168.2.252 is the IP of the Nextcloud server. I checked my domain provider settings and the IP address I have configured is unchanged and matches my WAN address.

                              I'm currently on a laptop at 192.168.1.150 and I can get to the Apache "Success" page by hitting 192.168.2.252 on the browser on this machine.

                              I refreshed the States list and I do see two states at the bottom which appear to tie the 192.168.2.252 address to the WAN address. Both have this status:
                              5f67d602-10cb-498f-b782-f10924d204c1-image.png
                              Refreshed again and I see 3 now tying the two together, status SINGLE:MULTIPLE

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                                NGUSER6947 @stephenw10
                                last edited by

                                @stephenw10 So I went in and did a Certbot renewal dry run on my NC server. The dry run ran successfully. I did it twice to confirm.

                                That tells me that port 80 is accessible. So maybe something is wrong with how I have port 443 forwarded?
                                5b60d709-9153-466f-a4bf-f2b9ac03e559-image.png

                                a7078f33-75af-4362-a50c-0cdd7d4a4241-image.png
                                3b522ff9-3223-4cb4-b5ce-6615e3d653bf-image.png

                                FIlter rule:
                                2952dd1d-09d6-4af1-9e1a-1f7778f55cf8-image.png
                                01cc69a8-5ed6-48a1-ba8a-9d6595c0a19a-image.png

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                                  NGUSER6947 @NGUSER6947
                                  last edited by

                                  @stephenw10 Update: it's working now. Tested on multiple devices

                                  Appreciate you help and assistance, as always.

                                  Tomorrow I'll try a clean install on my original device and see if that works. I have a feeling it's hardware-failing, since it restarted several times early this AM.

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                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Any idea what was failing? I would have expected that to 'just work'.

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                                      NGUSER6947 @stephenw10
                                      last edited by NGUSER6947

                                      @stephenw10 Well I have to admit that I overlooked something very simple and elemental. My ISP decided to change my cable modem's IP right when I started struggling with this issue. I checked yesterday and it was set at the address I've had for a long time. It was working this morning too before I started reinstalling on the backup device. I double checked this morning after reinstalling on the other device and was surprised to see that it had changed. I updated it in my domain's DNS settings and slowly tjings started to get back to normal.

                                      So user error was the cause of NC not being reachable. Hangs head in shame

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                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Aha, that would do it! Easy mistake, we've all done stuff like that. 😁

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