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    NTP set to time.google.com not working after reboot

    Scheduled Pinned Locked Moved General pfSense Questions
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    • R
      rpsmith
      last edited by

      The only configuration I can get to work immediately after a reboot is:

      216.239.35.12 set to Pool.

      Roy...

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      • R
        rpsmith
        last edited by

        I guess for now I'm going with this:

        216.239.35.0 - Server
        216.239.35.4 - Server
        216.239.35.8 - Server
        216.239.35.12 - Server

        I should be OK as long as Google sticks with those addresses.

        Roy...

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        • johnpozJ
          johnpoz LAYER 8 Global Moderator @rpsmith
          last edited by

          @rpsmith said in NTP set to time.google.com not working after reboot:

          I have "Allow IPv6" unchecked.

          well that would actively block all IPv6 - even if pfsense had a ipv6 address your not going anywhere..

          An intelligent man is sometimes forced to be drunk to spend time with his fools
          If you get confused: Listen to the Music Play
          Please don't Chat/PM me for help, unless mod related
          SG-4860 24.11 | Lab VMs 2.8, 24.11

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          • R
            rpsmith
            last edited by

            It didn't matter whether is was allowed or not it still didn't work. Why does pfSense prefer IPv6 by default or does it?

            Roy...

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            • R
              rpsmith
              last edited by rpsmith

              Got this from Grok3:

              "Google supports IPv6, and time.google.com may return an AAAA record like the one above. Google only serves AAAA records to clients with good IPv6 connectivity to optimize performance."

              So is there anything pfSense can do to stop google's DNS servers from giving out IPv6 addresses instead of IPv4? My firewall only have IPv4 addresses on the WAN.

              Also, why does it resolve properly when I restart the NTP service?

              Roy...

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              • johnpozJ
                johnpoz LAYER 8 Global Moderator @rpsmith
                last edited by johnpoz

                @rpsmith said in NTP set to time.google.com not working after reboot:

                Google only serves AAAA records to clients with good IPv6 connectivity to optimize performance.

                that is highly unlikely.. AAAA is returned even over IPv4 - I get answers and I sure am not talking to them via IPv6 when I do my query to 8.8.8.8 for dns, etc..

                The services prob drops over to IPv4 then.. I would suggest you prefer IPv4 down near the bottom of the ntp settings page.

                All things that have IPv6 try and prefer IPv6 over IPv4 if they have a valid address. I would be really curious do you actually have IPv6? when you allow it via that checkbox.. Try and ping say at

                time1.google.com. 3600 IN AAAA 2001:4860:4806::

                [24.11-RELEASE][admin@sg4860.home.arpa]/: ping 2001:4860:4806::
                PING(56=40+8+8 bytes) 2001:470:1f10:2f6::2 --> 2001:4860:4806::
                16 bytes from 2001:4860:4806::, icmp_seq=0 hlim=119 time=8.586 ms
                16 bytes from 2001:4860:4806::, icmp_seq=1 hlim=119 time=8.419 ms
                16 bytes from 2001:4860:4806::, icmp_seq=2 hlim=119 time=8.737 ms
                16 bytes from 2001:4860:4806::, icmp_seq=3 hlim=119 time=9.745 ms
                

                If you have no IPv6 address, and don't want anything to get a AAAA response almost anything will ask for both A and AAAA when you lookup something, even if it doesn't have an IPv6 address - yeah its stupid if you ask me, but that is not a pfsense/freebsd thing - that is just a stupid shortcut OSes and applications take..

                You can set unbound not to use IPv6 and not to return IPv6 addresses..

                settings.jpg

                firefox is horrible with doing that. but you can disable it in firefox for example with

                firefox.jpg

                An intelligent man is sometimes forced to be drunk to spend time with his fools
                If you get confused: Listen to the Music Play
                Please don't Chat/PM me for help, unless mod related
                SG-4860 24.11 | Lab VMs 2.8, 24.11

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                • R
                  rpsmith
                  last edited by

                  I tried setting the NTP service to IPv4 but that made no difference. Also my WAN interface is set to IP configuration type set to None.

                  This smells like a BSD or pfSense bug to me but I'm not a programmer.

                  Roy...

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                  • P
                    Patch @johnpoz
                    last edited by Patch

                    I thought KEA didn’t like domain names in NTP

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                    • R
                      rpsmith
                      last edited by rpsmith

                      I'm not using KEA and it works flawlessly when I restart the NTP service.

                      Last time I tried switching to KEA it stop renewing leases and I had to scramble to reset a bunch of firewalls to stop using it. I'm not impressed.

                      Roy...

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                      • johnpozJ
                        johnpoz LAYER 8 Global Moderator @rpsmith
                        last edited by johnpoz

                        @rpsmith kea would have zero to do with dns or ntp - ZERO!!!

                        See my edit above about setting ntp to prefer IPv4 dns, and also how to stop unbound using IPv6 or trying and or answering a client that asks for a AAAA

                        Kea doesn't like fqdn for ntp that you would hand to your clients.. Because per RFC setting a ntp server in dhcp is an IP only thing.. ISC and pfsense just resolves it before handing it out via a dhcp lease to some client. maybe kea in the furture or current iteration on pfsense does that now - but its bad to let clients people think you can put in fqdn for ntp server to hand to clients - because the dhcp that is not borked isn't going to do that.. The rfc clearly states IP for ntp servers. That pfsense ever allowed the option in the first place was a mistake if you ask me.

                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                        If you get confused: Listen to the Music Play
                        Please don't Chat/PM me for help, unless mod related
                        SG-4860 24.11 | Lab VMs 2.8, 24.11

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                        • R
                          rpsmith
                          last edited by

                          I'm not using unbound. I'm using forwarder to forward DNS lockups to my two pi-holes.

                          Roy...

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                          • johnpozJ
                            johnpoz LAYER 8 Global Moderator @rpsmith
                            last edited by

                            @rpsmith unbound can forward.. Do you have pfsense asking loopback 127.0.0.1 or ::1 which would be service running on pfsense.

                            You can for sure do the same setting in pihole, because unbound can be used on pihole. You can prob look in pihole on how else to not return AAAA for clients that ask, but almost all clients will ask for both AAAA and A when looking up something.

                            But if you have no IPv6 and ntp/pfsense thinks it should talk to something via IPv6 since it got back an AAAA back - then yeah your prob not going to have a good day.

                            An intelligent man is sometimes forced to be drunk to spend time with his fools
                            If you get confused: Listen to the Music Play
                            Please don't Chat/PM me for help, unless mod related
                            SG-4860 24.11 | Lab VMs 2.8, 24.11

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                            • P
                              Patch @johnpoz
                              last edited by

                              @johnpoz said in NTP set to time.google.com not working after reboot:

                              kea would have zero to do with dns or ntp - ZERO!!!

                              Release note suggest there is an interaction
                              https://docs.netgate.com/pfsense/en/latest/releases/2-8-0.html

                              DHCP (IPv4)
                              Fixed: Kea does not allow FQDNs for NTP servers but input validation does not prevent them from being added #14991

                              dennypageD 1 Reply Last reply Reply Quote 0
                              • dennypageD
                                dennypage @Patch
                                last edited by

                                @Patch said in NTP set to time.google.com not working after reboot:

                                @johnpoz said in NTP set to time.google.com not working after reboot:

                                kea would have zero to do with dns or ntp - ZERO!!!

                                Release note suggest there is an interaction
                                https://docs.netgate.com/pfsense/en/latest/releases/2-8-0.html

                                DHCP (IPv4)
                                Fixed: Kea does not allow FQDNs for NTP servers but input validation does not prevent them from being added #14991

                                The release note, and the associated diffs, indicate that the UI incorrectly allowed giving Kea a DNS name instead of an IP address. Kea, and the DHCP protocol, require an IP address. ISC apparently would take the DNS name and resolved it for you, but Kea will not.

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                                • P
                                  Patch @dennypage
                                  last edited by

                                  The details are beyond me but this post suggests significant interaction occurs and will increase https://forum.netgate.com/post/1214629

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                                  • dennypageD
                                    dennypage @Patch
                                    last edited by

                                    @Patch said in NTP set to time.google.com not working after reboot:

                                    The details are beyond me but this post suggests significant interaction occurs and will increase https://forum.netgate.com/post/1214629

                                    That’s about DHCP client registration and resolution. Not related to this NTP issue.

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                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      Try setting Prefer IPv4 over IPv6 in Sys > Adv > Networking.

                                      johnpozJ R 2 Replies Last reply Reply Quote 1
                                      • johnpozJ
                                        johnpoz LAYER 8 Global Moderator @stephenw10
                                        last edited by johnpoz

                                        The big question is here - will ntp do a A and AAAA query or not.. If you can stop it from asking for AAAA or stop what it asks for dns - in this case his pihole from answering AAAA..

                                        Any of those options and the problem of ntp trying to talk to an address it clearly can not goes away.

                                        This is why the whole clients asking for A and AAAA is problematic - yes in a perfect world everyone would have IPv6 and be using that, and the A stuff would only be there to support sites that do not have IPv6 yet..

                                        My problem is with any sort of dns client even asking for AAAA (ipv6) address of something if has no viable gua IPv6 to talk to it worth - its pointless to ask for something you can not use - its added traffic, overhead and leads to weird stuff like this.

                                        I am not exactly sure what that prefer IPv4 in ntp services actually mean - that might just mean hey only ask IPv4 dns - but it still asks for AAAA?

                                        What I would hope it means is not ask for AAAA for ntp servers your trying to resolve. Problem solved.. If that is not the case than having your dns resolver or forwarder not answer AAAA back to the client, again problem solved.

                                        I know dnsmasq has a filter-aaaa that should work, I know unbound has the options I showed above that will stop it. And know bind has an option of filtering AAAA as well..

                                        So to me the best solution when you do not have a viable IPv6 address is to just stop the name server your asking from answering any AAAA query.. Now best option would to stop the client from asking - but that might not always be possible.

                                        I will try and sniff with those options set in ntp and see if it stops AAAA query - I suspect maybe not. And just uses IPv4 to ask whatever nameserver the OS its running on is pointed too.

                                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                                        If you get confused: Listen to the Music Play
                                        Please don't Chat/PM me for help, unless mod related
                                        SG-4860 24.11 | Lab VMs 2.8, 24.11

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                                        • R
                                          rpsmith
                                          last edited by

                                          Thanks for all your help. I really appreciate it.

                                          Also, all of my nine firewall have this same problem and only my home one uses pi-hole. The other eight also use the forwarder but are pointed to 1.1.1.2 and 9.9.9.11 and multiple ISP are involved so my gut feeling is this is a BSD or pfSense bug. BTW, I don't have any problem if I only use us.pool.ntp.org.

                                          Roy...

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                                          • johnpozJ
                                            johnpoz LAYER 8 Global Moderator @rpsmith
                                            last edited by johnpoz

                                            @rpsmith I am not sure what your not getting.. It is not a bug, it is how IPv6 works.. If your device is going to try and use IPv6 for ntp - your not going to get an answer - doesn't matter what you use for dns, not what client, not what server you point to, etc.

                                            Your not going to try and talk to something with IPv6 when what your asking for doesn't have any AAAA records - doesn't matter if you ask for them or not.. We went over this already. us.pool.ntp.org does not have AAAA..

                                            Here are turned on dns query logging, and changed to auto in the dns protocol setting in ntp.. put in time.1.google.com

                                            See there is asks for both A and AAAA

                                            May 25 20:39:13 	unbound 	59639 	[59639:1] info: 127.0.0.1 time1.google.com. AAAA IN NOERROR 0.026392 0 62
                                            May 25 20:39:13 	unbound 	59639 	[59639:1] info: 127.0.0.1 time1.google.com. AAAA IN
                                            May 25 20:39:13 	unbound 	59639 	[59639:1] info: 127.0.0.1 time1.google.com. A IN NOERROR 0.062686 0 50
                                            May 25 20:39:13 	unbound 	59639 	[59639:1] info: 127.0.0.1 time1.google.com. A IN 
                                            

                                            I then changed it to IPv4 only in the dns protocol setting I showed before - and nice to see it doesn't ask for AAAA just ipv4

                                            May 25 20:41:16 	unbound 	59639 	[59639:1] info: 127.0.0.1 time2.google.com. A IN NOERROR 0.029949 0 50
                                            May 25 20:41:16 	unbound 	59639 	[59639:1] info: 127.0.0.1 time2.google.com. A IN 
                                            

                                            if you made that setting I suggested before, and pfsense in general was set to ask itself (127.0.0.1), it wouldn't even ask for AAAA, doesn't matter if who you asks goes and ask elsewhere or resolves it just wouldn't even ask for AAAA.. I changed it to use 8.8.8.8 with IPv4 only setting in ntp.. And nope no query for AAAA

                                            query4onlyhideip.jpg

                                            Set to auto - and yup it asks for both

                                            query.jpg

                                            Maybe there is a bug in that setting on the version of pfsense your using? I am on 24.11 - if I set ntp to use Ipv4 only, it doesn't ask for AAAA, if set to auto it asks for both..

                                            Nice to see this setting actually works to stop query for AAAA in ntp

                                            ntpsetting.jpg

                                            An intelligent man is sometimes forced to be drunk to spend time with his fools
                                            If you get confused: Listen to the Music Play
                                            Please don't Chat/PM me for help, unless mod related
                                            SG-4860 24.11 | Lab VMs 2.8, 24.11

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