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apcupsd causes restart

Scheduled Pinned Locked Moved UPS Tools
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  • V Offline
    Vancejo1
    last edited by May 25, 2025, 11:43 PM

    When I stop the apcupsd service and run apctest then select 10 battery calibration. It cause my router to reboot after reporting the calibration was aborted. My battery is only 1 year old, and all the other tests passed. APC backups 750.

    V 1 Reply Last reply May 27, 2025, 6:27 PM Reply Quote 0
    • S stephenw10 moved this topic from General pfSense Questions on May 26, 2025, 12:33 PM
    • V Offline
      Vancejo1
      last edited by May 27, 2025, 5:09 PM

      I'm running the 24.11-RELEASE (arm64) on a Netgate SG-1100.

      1 Reply Last reply Reply Quote 0
      • V Offline
        viragomann @Vancejo1
        last edited by May 27, 2025, 6:27 PM

        @Vancejo1 said in apcupsd causes restart:

        When I stop the apcupsd service and run apctest then select 10 battery calibration. It cause my router to reboot after reporting the calibration was aborted.

        Is it really rebooting? Or does the UPS cut the power?
        Check the logs to get sure.
        I've seen the latter already, but with old batteries, however.

        V 1 Reply Last reply Jun 7, 2025, 1:45 PM Reply Quote 0
        • V Offline
          Vancejo1 @viragomann
          last edited by Jun 7, 2025, 1:45 PM

          @viragomann
          Yes it definitely is rebooting, but not immediately. I was able to try it 3 more times before putty quit responding.

          Here is what shows in putty...

          Select function number: 10

          This test instructs the UPS to perform a battery calibration
          operation and reports the result when the process completes.
          The battery level must be at 100% and the load must be at least
          10% to begin this test.

          Battery level is 100% -- OK
          Load level is 14% -- OK
          Clearing previous self test result...CLEARED

          The battery calibration should automatically end
          when the battery level drops below about 25%.
          This process can take minutes or hours, depending on
          the size of your UPS and the load attached.

          Initiating battery calibration...INITIATED

          Waiting for calibration to complete...
          To abort the calibration, press ENTER.

          CALIBRATION COMPLETED
          Result of last self test: ABORTED

          1. Test kill UPS power
          2. Perform self-test
          3. Read last self-test result
          4. View/Change battery date
          5. View manufacturing date
          6. View/Change alarm behavior
          7. View/Change sensitivity
          8. View/Change low transfer voltage
          9. View/Change high transfer voltage
          10. Perform battery calibration
          11. Test alarm
          12. View/Change self-test interval
            Q) Quit

          Select function number: 10

          This test instructs the UPS to perform a battery calibration
          operation and reports the result when the process completes.
          The battery level must be at 100% and the load must be at least
          10% to begin this test.

          Battery level 99% is insufficient to run test.

          1. Test kill UPS power
          2. Perform self-test
          3. Read last self-test result
          4. View/Change battery date
          5. View manufacturing date
          6. View/Change alarm behavior
          7. View/Change sensitivity
          8. View/Change low transfer voltage
          9. View/Change high transfer voltage
          10. Perform battery calibration
          11. Test alarm
          12. View/Change self-test interval
            Q) Quit

          Select function number: 10

          This test instructs the UPS to perform a battery calibration
          operation and reports the result when the process completes.
          The battery level must be at 100% and the load must be at least
          10% to begin this test.

          Battery level 99% is insufficient to run test.

          1. Test kill UPS power
          2. Perform self-test
          3. Read last self-test result
          4. View/Change battery date
          5. View manufacturing date
          6. View/Change alarm behavior
          7. View/Change sensitivity
          8. View/Change low transfer voltage
          9. View/Change high transfer voltage
          10. Perform battery calibration
          11. Test alarm
          12. View/Change self-test interval
            Q) Quit

          Select function number: 10

          This test instructs the UPS to perform a battery calibration
          operation and reports the result when the process completes.
          The battery level must be at 100% and the load must be at least
          10% to begin this test.

          1 Reply Last reply Reply Quote 0
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