Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Purchased a Netgate 3100 on ebay... however

    Scheduled Pinned Locked Moved Official Netgate® Hardware
    6 Posts 5 Posters 189 Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • S
      seesaw
      last edited by

      I unit I bought seems to work. So I reset to factory defaults, and I can make it work.
      My concern is that the box is allready registered. to who I don't know.
      I've added an M.2 disk and was looking to reimage the box. AI chat pointed me to a link for an image... my login credentials to the vault site threw an err0r 403.
      Asking for a direction. Do I have to pay for a lite subscription?.
      I assume I can just put CE on it, but I'm cecking in with the community first.
      thanks for any assistance.
      seesa

      bmeeksB patient0P 2 Replies Last reply Reply Quote 0
      • bmeeksB
        bmeeks @seesaw
        last edited by bmeeks

        @seesaw said in Purchased a Netgate 3100 on ebay... however:

        I assume I can just put CE on it, but I'm cecking in with the community first.

        No, you can't put CE on it. CE is compiled for Intel/AMD 64-bit CPUs only. The SG-3100 uses a 32-bit ARM processor. Only pfSense Plus (the customized SG-3100 image) can run on the box. But since it is a Netgate appliance, you should be able to install pfSense Plus on it. But that hardware platform is rapidly approaching obsolescence.

        K 1 Reply Last reply Reply Quote 0
        • patient0P
          patient0 @seesaw
          last edited by

          @seesaw Netgate devices get pfSense Plus, it's tied to the device (the NDI), not to the owner. And as an owner you can request a recovery image.

          Someone got a similar question How to reinstall an SG-3100 in 2024?.

          You open a ticket, https://www.netgate.com/tac-support-request and get the recovery image. The latest supported version is probably 24.11 and a few packages are not available for it: 24.03 New Features and Changes: Netgate 3100 (32-Bit ARM) Limitations.

          1 Reply Last reply Reply Quote 1
          • K
            kprovost @bmeeks
            last edited by

            @bmeeks said in Purchased a Netgate 3100 on ebay... however:

            But that hardware platform is rapidly approaching obsolescence.

            Not so much rapidly approaching it as already beyond that point. It has been end-of-life since 2023-10-22: https://www.netgate.com/support/product-lifecycle

            24.11 will still run on it despite that, and it looks like the upcoming release will too, but that's not guaranteed. Neither are any future updates or fixes for it.

            1 Reply Last reply Reply Quote 2
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Yup, that^.

              But, yes, open a ticket with TAC to get the 24.11 recovery image.

              S 1 Reply Last reply Reply Quote 0
              • S
                seesaw @stephenw10
                last edited by

                @stephenw10 this has been a learning curve for me.
                I thought I was going to couch up some $$$ for support, but Support came to the rescue. They did a great job and were quick to respond.
                thanks for those who responded... now my journey continues

                1 Reply Last reply Reply Quote 1
                • First post
                  Last post
                Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.