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    pfSense CE 2.8.0 upgrade stalls after reboot and gets stuck when loading

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • D
      dave.opc @stephenw10
      last edited by dave.opc

      @stephenw10
      probably this is related to freebsd 15 as 2.7.2 installed no problem after that.
      and upgrades 2.7.2 -> 2.8.0 on virtual machines (xcp-ng) went smooth

      GertjanG stephenw10S 2 Replies Last reply Reply Quote 0
      • GertjanG
        Gertjan @dave.opc
        last edited by

        @dave-opc said in pfSense CE 2.8.0 upgrade stalls after reboot and gets stuck when loading:

        related to freebsd 15

        Get a copy, and install a 'native FreeBSD 15' to find out ?

        No "help me" PM's please. Use the forum, the community will thank you.
        Edit : and where are the logs ??

        D 1 Reply Last reply Reply Quote 0
        • C crepsv referenced this topic
        • C
          crepsv @stephenw10
          last edited by crepsv

          @stephenw10

          From VGA screen attached to the server (no iLO) :

          2a213866-3ad0-44a8-a335-aa837163c817-image.png

          No USB drive attached, only USB logitech keyboard attached in front of the HP server.
          Keyboard input not responding after this screen.
          No timeout.

          I will wait for additionnal information or new release.

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          • D
            dave.opc @Gertjan
            last edited by

            @Gertjan
            sorry - impossible, the pc is used for pfsense and we don't have another one to experiment on.

            1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator @dave.opc
              last edited by

              One thing you could try here is booting verbose. Interrupt the boot to the boot loader prompt at the menu (OK>) and run: boot -v

              That might give you more info about what it's actually waiting for there.

              But those driver access errors are not good. They are attached via a hardware drive controller?

              C 1 Reply Last reply Reply Quote 0
              • C
                crepsv @stephenw10
                last edited by

                @stephenw10

                set console="comconsole,efi"
                boot -v
                

                3d591f07-d4e9-4d71-8cd7-3c06c03d1525-Sans titre.png

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Hmm, this seems familiar. It's similar to something we hit with a quirky UART implementation on specific hardware.

                  What does it show for detecting the UART(s) whenbooting verbose?

                  What happens if you set the console to EFI only?

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                  • C
                    crepsv
                    last edited by

                    In "efi" only, the server reboot after this screen :

                    set console="efi"
                    boot -v
                    

                    d2cc5680-a94e-49d0-b886-eb13ab920aec-Sans titre.png

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Hmm, well that's not helpful!

                      I 1 Reply Last reply Reply Quote 0
                      • I
                        InstanceExtension @stephenw10
                        last edited by

                        @stephenw10 Watching these other postings to see if any of them apply to my situation, nothing quite the same as far as I can tell.
                        Is there a boot option that will force the boot process to run a line at a time?

                        I 1 Reply Last reply Reply Quote 0
                        • E
                          eracerxrs
                          last edited by

                          Just tried to upgrade today and encountered the same problem as OP, freezing in nearly the identical location.

                          My pfsense instance is a proxmox vm, with the Intel Xeon D-1736NT host CPU passed through, 3 SR-IOV VFs passed through, q35 machine, SeaBIOS, VirtIO SCSI single controller, local ZFS volume.

                          pfSense-CE-2.8_Boot_Hang.jpg

                          Before I took this screenshot, it was freezing after the virtual IDE CD/DVD Drive was detected with no media, so I removed it from the hardware spec. Now it simply freezes at the preceding line.

                          Sorry I don't yet have time to start trouble shooting, I had to restore the snapshot to the previous 2.7.2, I just wanted to put it out there.

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                          • I
                            InstanceExtension @InstanceExtension
                            last edited by

                            Supermicro just released new IPMI Firmware and a BIOS update for my X12SDV-4C-SPT4F motherboard. This seems like a good opportunity to see if that had any impact on the CE 2.8.0 upgrade and possibly the Intel firmware update package it has.
                            Screenshot 2025-06-18 134905.jpg

                            Sadly the CE 2.8.0 upgrade still did not succeed with the new IMPI and BIOS updates.

                            So, I tested a number of boot loader methods I see listed above.

                            set console="comconsole,efi"
                            set console="efi"
                            boot -v
                            

                            Unfortunately, none of those seemed to have an impact either.

                            I did try all console methods again just to make sure the boot process did not end up somewhere else. That also did not make a difference. Stuck loading at the same spot.
                            Screenshot 2025-06-18 133638.jpg

                            Not sure what else to do at this point. Back on the working CE 2.7.2.

                            E 1 Reply Last reply Reply Quote 0
                            • E
                              eracerxrs @InstanceExtension
                              last edited by

                              @InstanceExtension

                              Did you try option #6 to try booting from the previous kernel?

                              I just did that, and it booted the 2.7.2 kernel again, and at the very end, it said it was going to reboot to upgrade to 2.8. And miraculously it worked!

                              I R 2 Replies Last reply Reply Quote 2
                              • C
                                cneep
                                last edited by

                                Judging by the number of views on this topic, it seems likely that a LOT of people are quietly having similar issues. Just adding my +1 here.

                                I've got a handful of Netgate branded appliances in operation as well as 20+ running as QEMU/libvirt virtual machines under Ubuntu Server 22.04 and 24.04 host servers. It's not Proxmox, but close enough. I've got similar symptoms, always stopping at "start_init: trying /sbin/init". Most of my VMs are High Availability, so with HA and VM snapshots, I've been able to make numerous attempts at upgrading the secondary firewalls without affecting normal network operation and can still revert back to a working version at the end of the day when none of the suggestions I've tried has been successful. (I definitely recommend a HA setup! It's not that hard to do and takes a lot of stress away.)

                                My pfSense VMs have always been BIOS and not EFI. The pfSense instance I've been testing on was a clean install using the new installer ISO, but installing the previous v2.7.2 (wasn't originally planning to upgrade to 2.8 at the moment, but eventually did...try.) The install was clean, but I did import an existing config afterward I reached GUI. As v2.7.2, it works fine.

                                I haven't yet tried to boot from the previous (2.7.2) kernel as @eracerxrs just mentioned. But I think I recall someone NOT having good luck with that earlier in the thread. Worth a try, though. What I also plan to try next is a clean install right to v2.8 and then import the existing config.

                                I've been using pfSense since the Electric Sheep Fencing days. This appears to be the worst widespread upgrade fail I've seen with pfSense. Kind of a bummer after so many years of being rock solid. But in the same vein and that track record, I'm inclined to give Netgate a little bit of a free pass here as long as a reasonable solution can be found in a reasonable amount of time!

                                1 Reply Last reply Reply Quote 1
                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  The EFI console issue was known but was previously thought unrelated to the stalling at 'init'.

                                  Are you also seeing both issues?

                                  I 1 Reply Last reply Reply Quote 0
                                  • I
                                    InstanceExtension @stephenw10
                                    last edited by

                                    @stephenw10 said in pfSense CE 2.8.0 upgrade stalls after reboot and gets stuck when loading:

                                    The EFI console issue was known but was previously thought unrelated to the stalling at 'init'.

                                    Are you also seeing both issues?

                                    If you're asking me, the screenshot above is showing the serial console (SOL) and the video console at the same time from the same boot session.

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                                    • R
                                      Rnt
                                      last edited by

                                      Well, same here.

                                      After the update, it stops here:

                                      d39683aa-70f6-4351-a550-cc26179aef4a-image.png

                                      Version 2.7.2, it starts normally.

                                      cede8b80-c7ff-4e1f-b6d3-fda3be8aebde-image.png

                                      1 Reply Last reply Reply Quote 0
                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Well I was asking anyone who's hitting it really. Ok, that's interesting.

                                        So for anyone seeing this it's good to boot verbose to confirm it stalls at init on the serial console.

                                        Also try booting verbose with the serial console as primary. It could still be waiting for something at the video console that you just aren't seeing.

                                        I 1 Reply Last reply Reply Quote 0
                                        • I
                                          InstanceExtension @stephenw10
                                          last edited by

                                          @stephenw10 For what its worth, i see the same behavior under 2.7.2 with the Serial Console not displaying anything beyond the EFI information. even with it being the primary.
                                          c7ba4332-f962-497f-957e-12a8f50b4ea0-image.png

                                          But 2.7.2 still reliably boots just fine.

                                          1 Reply Last reply Reply Quote 0
                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            Ooo that's a good data point. That screenshot seems confusing though. I don't expect to see that efi console output on a serial console at all. Do you have some bios level console redirect enabled?

                                            I 1 Reply Last reply Reply Quote 0
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