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    pfSense CE 2.8.0 upgrade stalls after reboot and gets stuck when loading

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • R
      Rnt
      last edited by

      Well, same here.

      After the update, it stops here:

      d39683aa-70f6-4351-a550-cc26179aef4a-image.png

      Version 2.7.2, it starts normally.

      cede8b80-c7ff-4e1f-b6d3-fda3be8aebde-image.png

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Well I was asking anyone who's hitting it really. Ok, that's interesting.

        So for anyone seeing this it's good to boot verbose to confirm it stalls at init on the serial console.

        Also try booting verbose with the serial console as primary. It could still be waiting for something at the video console that you just aren't seeing.

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        • I
          InstanceExtension @stephenw10
          last edited by

          @stephenw10 For what its worth, i see the same behavior under 2.7.2 with the Serial Console not displaying anything beyond the EFI information. even with it being the primary.
          c7ba4332-f962-497f-957e-12a8f50b4ea0-image.png

          But 2.7.2 still reliably boots just fine.

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Ooo that's a good data point. That screenshot seems confusing though. I don't expect to see that efi console output on a serial console at all. Do you have some bios level console redirect enabled?

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            • I
              InstanceExtension @stephenw10
              last edited by

              @stephenw10 said in pfSense CE 2.8.0 upgrade stalls after reboot and gets stuck when loading:

              Ooo that's a good data point. That screenshot seems confusing though. I don't expect to see that efi console output on a serial console at all. Do you have some bios level console redirect enabled?

              Yes, the motherboard is using SOL (Serial over LAN) to do the console redirect via the IPMI.

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Right but that should be all in the IPMI. Separately thought the BIOS itself may have an option to redirect output to a serial console that can allow video only code to work on serial consoles. Hard to see what else would cause that EFI framebuffer output to show on a serail console.

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                • I
                  InstanceExtension @stephenw10
                  last edited by

                  @stephenw10 said in pfSense CE 2.8.0 upgrade stalls after reboot and gets stuck when loading:

                  Right but that should be all in the IPMI. Separately thought the BIOS itself may have an option to redirect output to a serial console that can allow video only code to work on serial consoles. Hard to see what else would cause that EFI framebuffer output to show on a serail console.

                  By default, the COM1 redirection is not enabled on my MB, I did just enabled it though.
                  84981767-805a-408b-9d1d-06c4789e9efa-image.png
                  But I don't have a serial cable nor USB-Serial device to connect to the physical serial port anyway. I got rid of that stuff a decade ago.

                  tinfoilmattT 1 Reply Last reply Reply Quote 0
                  • O
                    oldhome7 @stephenw10
                    last edited by

                    @stephenw10 so I've been looking for an excuse to switch teams from pf to opn but, it had the same issue as well.

                    I tried escaping to loader and setting the hints and running boot on both OSes and it made no difference.

                    I did re-enable the serial ports in BIOS and it seems to have fixed it. I don't know why that should matter. I usually prefer to disable ports that are unused and those ports have been disabled for years, through many updates without issues.

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Hmm, that's on real hardware? We did see that some time ago in some VMs. 🤔

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                      • O
                        oldhome7 @stephenw10
                        last edited by

                        @stephenw10 yes real hardware, bare metal on a Dell R510

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                        • tinfoilmattT
                          tinfoilmatt @InstanceExtension
                          last edited by

                          @InstanceExtension said in pfSense CE 2.8.0 upgrade stalls after reboot and gets stuck when loading:

                          By default, the COM1 redirection is not enabled

                          FWIW, I recently factory reset the AMI BIOS on an older ASUS server/workstation-class MB (~2013, Haswell), and I was distinctly surprised to find all COM redirection options enabled by-default as I combed back through the settings. Same appearance, same options as your screencap.

                          But did that do it?! Might we finally have a resolution to this long and winding thread? Hard to tell at this point if something is actually going on here, or if it's a bunch of unrelated BIOS configuration options all loosely having to do with console redirection/display output settings.

                          @InstanceExtension said in pfSense CE 2.8.0 upgrade stalls after reboot and gets stuck when loading:

                          But I don't have a serial cable nor USB-Serial device to connect to the physical serial port anyway. I got rid of that stuff a decade ago.

                          What about a VGA cable?

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                          • I
                            InstanceExtension @eracerxrs
                            last edited by InstanceExtension

                            @eracerxrs said in pfSense CE 2.8.0 upgrade stalls after reboot and gets stuck when loading:

                            @InstanceExtension

                            Did you try option #6 to try booting from the previous kernel?

                            I just did that, and it booted the 2.7.2 kernel again, and at the very end, it said it was going to reboot to upgrade to 2.8. And miraculously it worked!

                            Well I'll be damned. That worked for me too.

                            93d3f2f3-9048-40f2-adb4-1d471a92284c-image.png

                            There must be something about having the the background upgrade process (renewing certs, etc) run under the FreeBSD 14 kernel (CE 2.7.2) that allows it to work successfully and fails miserably under FreeBSD 15 (CE 2.8.0).

                            Once the background upgrade process is complete it boots just fine under FreeBSD 15 (CE 2.8.0).

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                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Hmm, that's very interesting. That feels like some driver mismatch perhaps. Something that hasn't been updated yet when upgrade moves to stage 2. I'd expect to see some errors though if it tried to load that. Hmm.

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                              • R
                                Rnt @eracerxrs
                                last edited by Rnt

                                @eracerxrs, this worked for me too. Thanks!

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                                • E
                                  eracerxrs @Rnt
                                  last edited by

                                  @Rnt @InstanceExtension

                                  Glad it worked out for you as well!

                                  The last thing I saw in the Gui Terminal update process was:

                                  Updating boot code...
                                  
                                  /usr/local/sbin/../libexec/install-boot.sh -b auto -f zfs -s gpt -u da0
                                  gpart bootcode -b /boot/pmbr -p /boot/gptzfsboot -i 1 da0
                                  partcode written to da0p1
                                  bootcode written to da0
                                  No ESP partition found...skipping.
                                  
                                  Done.
                                  System is going to be upgraded.  Rebooting in 10 seconds.
                                  Success
                                  
                                  

                                  My FreeBSD experience is limited to when tinkering with pfSense, but whenever I experience an issue after an upgrade or systemd/grub modification on a Linux box, booting into the old kernel and then manually fixing the boot code is usually required.

                                  Not sure if this was actually the problem in this case because it was so fast and thankfully auto-healed!

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                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Hmm, if it was a bootloader problem I'd expect to see it fail to load the kernel. And it wouldn't effect clean installs to 2.8. But it could be a clue...

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                                    • I
                                      InstanceExtension @stephenw10
                                      last edited by

                                      @stephenw10 said in pfSense CE 2.8.0 upgrade stalls after reboot and gets stuck when loading:

                                      Hmm, if it was a bootloader problem I'd expect to see it fail to load the kernel. And it wouldn't effect clean installs to 2.8. But it could be a clue...

                                      What clean 2.8 installs? We don't have an ISO which is just ludicrous.

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                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        From the Net Installer which is also built on FreeBSD 15. So unlikely a bootloader issue.

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                                        • E
                                          eracerxrs @stephenw10
                                          last edited by

                                          @stephenw10

                                          Yes, I'm sure that would be the case for a fully corrupt bootloader, but I've encountered issues where it partially loads, but hangs where there are outdated or mismatched driver versions in the bootloader that required updates to initramfs with the expected versions.

                                          To investigate a bit further:

                                          Previously it would freeze after configuring the harddisk da0. Last line being:

                                          da0: 16384MB (33554432 512 byte sectors)
                                          

                                          Now that is successfully boots, here are the lines between that and the "pfSense" ascii graphic:

                                          Configuring crash dumps...
                                          Using /dev/da0p2 for dump device.
                                          Filesystems are clean, continuing...
                                          Mounting filesystems...
                                          Mounting ZFS boot environment... done.
                                          

                                          For kicks, I reloaded the 2.7.2 snapshot and redid the upgrade, again, it froze, so when I used the old kernel to reboot I scoured the output and this is the only thing that stood out soon after booting:

                                          >>> Removing vital flag from php82...done.
                                          >>> Locking package pfSense-pkg-System_Patches...done.
                                          >>> Reinstalling pkg due to ABI change...
                                          Checking integrity... done (0 conflicting)
                                          The following 1 package(s) will be affected (of 0 checked)
                                          
                                          Installed packages to be REINSTALLED:
                                                      pkg-1.21.3_4 [pfSense]
                                          
                                          Number of packages to be reinstalled: 1
                                          [1/1] Reinstalling pkg-1.21.3_4...
                                          [1/1] Extracting pkg-1.21.3_4: .......... done
                                          
                                          

                                          And it continued installing similar to before, but this time ending in success upon reboot.

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                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            If you're able to test further try setting boot_verbose=YES in /boot/loader.conf.local.

                                            That should show you where it's actually hanging or not during the boot at each stage. In the normal boot you don't see any output after it mounts root until init starts.

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