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    Intel I350-T4 Errors

    Scheduled Pinned Locked Moved Hardware
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    • B
      bigjme93
      last edited by bigjme93

      Hi All,

      First off, let me pre-face this with the fact I am 99% sure this is a faulty unit but want to double check there are no known issues or problems that could cause what i am seeing that i have not considered so apologies if this seems like a bit of a waste thread

      I have purchased an intel i350-T4 to put into a new pfsense backup machine I have built. My original card had this same issue so i sent it back for an RMA and the second card is doing the same so i want to double check i'm not missing anything

      I'm running pfsense 2.8.0 as a VM within Truenas Scale 24.10.2.2, i am also posting on the Truenas side just in case anyone there is aware of a KVM issue with this card model

      The card has been installed and works without issues for between 6 and 9 hours, even running as a temporary master with hundreds of gigabytes of traffic sent through

      Randomly all 4 ports on the NIC with start showing trillions of errors in netstat -i and i immediately lose access to the web ui but the console and machine are fine

      1e457189-0f50-4804-8c86-7452a01ca507-image.png

      The large errors numbers are on all of the main links. If i swap that card for a known good I340-T4, it works flawlessly for weeks without a single error, but this specific card model seems to do it

      It is a genuine card from what i can tell with the intel logo on the PCB but both of the 350's are refurbished units from the same company

      I have ensured that hardware checksum, tcp segmentation, and large receive are all disabled as they are in my primary system and now wanted to see if anyone more knowledgeable may have any further ideas of things i can try before RMA'ing a second card?

      Many thanks in advance

      Jamie

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Are you passing through the hardware to pfSense?

        B 1 Reply Last reply Reply Quote 0
        • B
          bigjme93 @stephenw10
          last edited by bigjme93

          @stephenw10 I am yes

          This is full pci passthrough, no virtual nics etc.

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Hmm, that sure looks like a problem then!

            Anything in the sysctl stats showing the error type?: sysctl dev.igb.0

            1 Reply Last reply Reply Quote 0
            • B
              bigjme93
              last edited by

              Annoyingly i had to restart the VM to try and check firmware versions but will wait for it to crash again and re-test, its likely to be later today but if not, i will grab the output and see what's going on

              Is there anything specific i should be looking for in that output?

              1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                There are a number of sysctls for different errors like:

                dev.igb.0.watchdog_timeouts: 0
dev.igb.0.rx_overruns: 0
...
dev.igb.0.dropped: 0
...
dev.igb.0.mac_stats.coll_ext_errs: 0
dev.igb.0.mac_stats.alignment_errs: 0
dev.igb.0.mac_stats.crc_errs: 0
dev.igb.0.mac_stats.recv_errs: 0
dev.igb.0.mac_stats.recv_jabber: 0
dev.igb.0.mac_stats.recv_oversize: 0
dev.igb.0.mac_stats.recv_fragmented: 0
dev.igb.0.mac_stats.recv_undersize: 0
dev.igb.0.mac_stats.recv_no_buff: 0
dev.igb.0.mac_stats.recv_length_errors: 0
dev.igb.0.mac_stats.missed_packets: 0
dev.igb.0.mac_stats.defer_count: 0
                1 Reply Last reply Reply Quote 0
                • B
                  bigjme93
                  last edited by

                  As a quick update for anyone keeping an eye on this, as per usual, you ask for help and the system refuses to play ball when you need it to

                  After days of repeatedly failing after 6 to 9 hours, the system is currently at 24 hours with no errors
                  The host has not been rebooted, it has not been re-seated or anything else like that, no configs have been altered.

                  The only thing i did yesterday when checking the firmware version was boot it into a live ubuntu, turn on "FLASHENABLE" as it was turned off and hid the version, and reflash the PXE firmware to the latest intel one, i did not flash the NVM as i was not sure how to do that

                  All of this was done in the same vm just booting a ubuntu iso, no passthrough changes so it was identical. Once done i shut down the vm, removed the iso, and started it again so no host changes

                  In theory, i am not using PXE so that firmware should make no difference but right now, this is the longest its managed and i have run 200GB of data through it

                  Hopefully this fixes it but i'm unsure why it would if it does

                  Regards,
                  Jamie

                  1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Hmm, hard to imagine a PXE firmware having any effect but....

                    1 Reply Last reply Reply Quote 0
                    • B
                      bigjme93
                      last edited by

                      I completely agree

                      The only consideration i did have was if enabling flashing made a difference
                      This is more of an old KVM thing i have had to do in the past but sometimes it runs a shadow rom to pass through devices so it resets correctly

                      I used to have to do this for GPU's back on ubuntu but i'm unsure how Truenas does this
                      If they are trying a shadow rom and the device is blocking flashing and detecting some kind of ROM change, i wonder if that could cause it?

                      Its a massive stretch though at this point, but i know the I340 i had is much less picky with firmware than the I350's

                      1 Reply Last reply Reply Quote 0
                      • B
                        bigjme93
                        last edited by

                        Ok so i thought it was going well but sadly it crashed last night, i have left the vm up in case i need to run further commands but because of this, i have no easy way to copy the command outputs so apologies in advance for the screenshots

                        75b90f9a-e52b-4bf1-922e-3eeada2b428c-image.png

                        197e9551-b655-46fe-8e5e-d55d57cfc20e-image.png

                        c185235c-439a-4ee9-aec6-e99b0e5b1185-image.png

                        7c077113-2f7c-42f1-a1ed-413bf94ea172-image.png

                        75681b37-182a-4cb6-a546-5bbe459bf7a1-image.png

                        cfde7e8a-20cf-4ece-80cc-1fdf0e5f4c59-image.png

                        b4444862-b4d3-4a2e-9ef7-ab732710c57e-image.png

                        04898619-6838-45f1-9b4a-176ac05fd071-image.png

                        ac023f63-85f8-41e5-aa7c-ba880ee23cc1-image.png

                        1 Reply Last reply Reply Quote 0
                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Hmm, those values for interrupts and mac_stats look bogus. Like the driver or firmware are not returning real data or are returning bad data. That 'feels' like the firmware is failing.

                          Does it show bogus values for all 4 ports?

                          Does it show real data after a reboot? Does it require a full power cycle?

                          1 Reply Last reply Reply Quote 0
                          • B
                            bigjme93
                            last edited by

                            a04779af-4dbd-4f6c-b456-dad716fdf36e-image.png

                            f8f6f1d9-9754-427e-880a-847d2efa660b-image.png

                            855dae20-e7a2-44ae-84a6-88485f85d890-image.png

                            a45e4d32-ce01-4850-b7d8-2e7224e185e7-image.png

                            Yep, bogus values on all 4 ports and they all start at the exact same time as far as I can tell.
                            That makes me think its less likely to be a driver but I may be wrong.

                            Simply restarting the VM fixes the issues and it will go back to normal until it happens again.
                            To my knowledge, even a vm reboot does trigger the device to reset so it would make sense that this fixes it if it was firmware.

                            I have left the machine up with the nic broken just in case its worth me running some commands to see if anything can be ruled out.
                            For example, rebinding/resetting the igb driver etc. to see if it magically fixes without a device reset

                            Its not something that I am familiar with so I'm hoping for a little guidance from the experts here in hopes that the debugging may help someone else in a similar situation down the line.

                            1 Reply Last reply Reply Quote 0
                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Hmm, seems like a driver problem if a reboot fixes it. If it was firmware I'd expect it to require a full power cycle. Unless the driver resets the card somehow (and is still able to do so).

                              I'm not really sure what we could do here though. There is a kmod igb driver but we don't build it so it would tricky to test.

                              The i350-T4 is a pretty common NIC. Seeing two fail the same way seems unlikely. It seems likely either a problem with the virtualisation or something low level with the hardware it's installed in.

                              Can you try running it without the hardware pass-though? That would at least confirm the hardware compatibility.

                              1 Reply Last reply Reply Quote 0
                              • B
                                bigjme93
                                last edited by bigjme93

                                I could potentially try leaving the nic on the host and adding them as virtual nics if that's what you mean?

                                Edit: For the sake of sanity, i have left the nic on the host and passed each port through to the vm using virtio drivers so they shopw up as vtnet. I guess if this passes then we know its got to be an issue with the passthrough to pfsense?

                                As you say, its a common nic so should not be an issue within pfsense itself

                                1 Reply Last reply Reply Quote 0
                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  Yup exactly that. If it's some low level hardware issue it will still fail.

                                  Yes, I doubt this is a pfSense/FreeBSD issue directly because i350 is commonly used. At one time that was probably the recommended choice.

                                  1 Reply Last reply Reply Quote 0
                                  • B
                                    bigjme93
                                    last edited by

                                    Thanks for all the replies and quick help with this, its really appreciated!

                                    I will wait and see what happens in this instance and will report back as soon as I hit an issue or it starts hitting long uptime counts

                                    1 Reply Last reply Reply Quote 1
                                    • B
                                      bigjme93
                                      last edited by

                                      Time for an update, sadly not a good one, i know this is getting a little off topic for pfSense directly but it may still help others

                                      Less than 48 hours and the same issues has happened on the host, spot the quad nic
                                      d8105e6b-78ab-43b7-ab02-cbf4166731dc-image.png

                                      b6386497-d0a1-4317-b43d-afed61305b9d-image.png

                                      33c6e351-c653-4b5f-86f8-6b0a301a13fe-image.png

                                      db3b4058-ab83-4209-a480-81a0883729f7-image.png

                                      enp4s0f0 and f1 are my intel 10gb NICs but they use ixgbe. I tried reloading igb and had no luck
                                      Looking through dmesg i get the following:

                                      [168683.759683] igb 0000:05:00.3 enp5s0f3: malformed Tx packet detected and dropped, LVMMC:0xffffffff
[168685.039818] igb 0000:05:00.0 enp5s0f0: malformed Tx packet detected and dropped, LVMMC:0xffffffff
[168685.807653] igb 0000:05:00.1 enp5s0f1: malformed Tx packet detected and dropped, LVMMC:0xffffffff
[168687.087693] igb 0000:05:00.2 enp5s0f2: malformed Tx packet detected and dropped, LVMMC:0xffffffff
[168687.855687] igb 0000:05:00.3 enp5s0f3: malformed Tx packet detected and dropped, LVMMC:0xffffffff
[168688.879965] igb 0000:05:00.0 enp5s0f0: malformed Tx packet detected and dropped, LVMMC:0xffffffff
[168689.903630] igb 0000:05:00.1 enp5s0f1: malformed Tx packet detected and dropped, LVMMC:0xffffffff
[168690.927699] igb 0000:05:00.2 enp5s0f2: malformed Tx packet detected and dropped, LVMMC:0xffffffff
[168691.951708] igb 0000:05:00.3 enp5s0f3: malformed Tx packet detected and dropped, LVMMC:0xffffffff
[168692.975871] igb 0000:05:00.0 enp5s0f0: malformed Tx packet detected and dropped, LVMMC:0xffffffff
[168693.999640] igb 0000:05:00.1 enp5s0f1: malformed Tx packet detected and dropped, LVMMC:0xffffffff
[168695.023693] igb 0000:05:00.2 enp5s0f2: malformed Tx packet detected and dropped, LVMMC:0xffffffff
[168695.791663] igb 0000:05:00.3 enp5s0f3: malformed Tx packet detected and dropped, LVMMC:0xffffffff
[168696.815772] igb 0000:05:00.0 enp5s0f0: malformed Tx packet detected and dropped, LVMMC:0xffffffff
[168697.839653] igb 0000:05:00.1 enp5s0f1: malformed Tx packet detected and dropped, LVMMC:0xffffffff
[168698.863696] igb 0000:05:00.2 enp5s0f2: malformed Tx packet detected and dropped, LVMMC:0xffffffff
[168699.887665] igb 0000:05:00.3 enp5s0f3: malformed Tx packet detected and dropped, LVMMC:0xffffffff
[168700.437650] igb 0000:05:00.3: removed PHC on enp5s0f3
[168700.911656] igb 0000:05:00.0 enp5s0f0: malformed Tx packet detected and dropped, LVMMC:0xffffffff
[168701.935637] igb 0000:05:00.1 enp5s0f1: malformed Tx packet detected and dropped, LVMMC:0xffffffff
[168702.179403] igb 0000:05:00.3 enp5s0f3 (unregistering): left allmulticast mode
[168702.179406] igb 0000:05:00.3 enp5s0f3 (unregistering): left promiscuous mode
[168702.468717] igb 0000:05:00.2: removed PHC on enp5s0f2
[168702.959649] igb 0000:05:00.2 enp5s0f2: malformed Tx packet detected and dropped, LVMMC:0xffffffff
[168704.702443] igb 0000:05:00.2 enp5s0f2 (unregistering): left allmulticast mode
[168704.702447] igb 0000:05:00.2 enp5s0f2 (unregistering): left promiscuous mode
[168704.952707] igb 0000:05:00.1: removed PHC on enp5s0f1
[168705.007729] igb 0000:05:00.0 enp5s0f0: malformed Tx packet detected and dropped, LVMMC:0xffffffff
[168705.775759] igb 0000:05:00.1 enp5s0f1: malformed Tx packet detected and dropped, LVMMC:0xffffffff
[168707.776784] igb 0000:05:00.0: removed PHC on enp5s0f0
[168708.847740] igb 0000:05:00.0 enp5s0f0: malformed Tx packet detected and dropped, LVMMC:0xffffffff
[168710.590634] igb 0000:05:00.0 enp5s0f0 (unregistering): left allmulticast mode
[168710.590637] igb 0000:05:00.0 enp5s0f0 (unregistering): left promiscuous mode
[168712.799086] igb: Intel(R) Gigabit Ethernet Network Driver
[168712.799089] igb: Copyright (c) 2007-2014 Intel Corporation.
[168712.799121] igb 0000:05:00.0: enabling device (0000 -> 0002)
[168712.799290] igb 0000:05:00.0 0000:05:00.0 (uninitialized): PCIe link lost
[168712.799522] igb: Failed to read reg 0x18!
[168712.799610] WARNING: CPU: 2 PID: 1106121 at drivers/net/ethernet/intel/igb/igb_main.c:745 igb_rd32+0x7c/0x90 [igb]
[168712.799706] Modules linked in: igb(E+) vhost_net(E) tun(E) vhost(E) vhost_iotlb(E) macvtap(E) macvlan(E) tap(E) xt_nat(E) xt_tcpudp(E) veth(E) xt_conntrack(E) nft_chain_nat(E) xt_MASQUERADE(E) nf_nat(E) nf_conntrack_netlink(E) nf_conntrack(E) nf_defrag_ipv6(E) nf_defrag_ipv4(E) xfrm_user(E) xt_addrtype(E) nft_compat(E) nf_tables(E) libcrc32c(E) crc32c_generic(E) nfnetlink(E) br_netfilter(E) bridge(E) stp(E) llc(E) nvme_fabrics(E) overlay(E) sunrpc(E) binfmt_misc(E) ntb_netdev(E) ntb_transport(E) ntb_split(E) ntb(E) ioatdma(E) ib_core(E) edac_mce_amd(E) kvm_amd(E) kvm(E) irqbypass(E) ghash_clmulni_intel(E) sha512_ssse3(E) sha256_ssse3(E) sha1_ssse3(E) amdgpu(E) aesni_intel(E) crypto_simd(E) cryptd(E) snd_hda_codec_hdmi(E) rapl(E) drm_exec(E) amdxcp(E) drm_buddy(E) gpu_sched(E) drm_suballoc_helper(E) drm_display_helper(E) snd_hda_intel(E) cec(E) snd_usb_audio(E) snd_intel_dspcfg(E) snd_usbmidi_lib(E) rc_core(E) snd_hda_codec(E) snd_rawmidi(E) snd_seq_device(E) snd_hda_core(E) mc(E) snd_hwdep(E) drm_ttm_helper(E)
[168712.799722]  snd_pcm(E) wmi_bmof(E) ttm(E) snd_timer(E) sp5100_tco(E) pcspkr(E) drm_kms_helper(E) snd(E) k10temp(E) watchdog(E) soundcore(E) ccp(E) cdc_mbim(E) joydev(E) cdc_wdm(E) sg(E) button(E) evdev(E) loop(E) drm(E) efi_pstore(E) configfs(E) ip_tables(E) x_tables(E) autofs4(E) zfs(POE) spl(OE) efivarfs(E) sr_mod(E) cdrom(E) hid_generic(E) cdc_ncm(E) cdc_ether(E) usbnet(E) usbhid(E) uas(E) hid(E) usb_storage(E) mii(E) sd_mod(E) ahci(E) nvme(E) ahciem(E) xhci_pci(E) libahci(E) xhci_hcd(E) ixgbe(E) nvme_core(E) libata(E) xfrm_algo(E) t10_pi(E) crc32_pclmul(E) mdio_devres(E) usbcore(E) scsi_mod(E) crc32c_intel(E) crc64_rocksoft(E) i2c_piix4(E) usb_common(E) scsi_common(E) crc64(E) crc_t10dif(E) i2c_algo_bit(E) libphy(E) dca(E) crct10dif_generic(E) mdio(E) crct10dif_pclmul(E) crct10dif_common(E) video(E) wmi(E) gpio_amdpt(E) gpio_generic(E) [last unloaded: igb(E)]
[168712.800964] RIP: 0010:igb_rd32+0x7c/0x90 [igb]
[168712.803497]  ? igb_rd32+0x7c/0x90 [igb]
[168712.803880]  ? igb_rd32+0x7c/0x90 [igb]
[168712.805033]  ? igb_rd32+0x7c/0x90 [igb]
[168712.805228]  ? igb_rd32+0x7c/0x90 [igb]
[168712.805422]  igb_get_invariants_82575+0xa6/0xf00 [igb]
[168712.805620]  igb_probe+0x3be/0x1520 [igb]
[168712.807796]  ? __pfx_igb_init_module+0x10/0x10 [igb]
[168713.136674] igb 0000:05:00.0: PHY reset is blocked due to SOL/IDER session.
[168714.866546] igb 0000:05:00.0: The NVM Checksum Is Not Valid
[168715.129000] igb: probe of 0000:05:00.0 failed with error -5
[168715.129479] igb 0000:05:00.1: enabling device (0000 -> 0002)
[168715.129619] igb 0000:05:00.1 0000:05:00.1 (uninitialized): PCIe link lost
[168715.130133] igb: Failed to read reg 0x18!
[168715.130381] WARNING: CPU: 10 PID: 1106121 at drivers/net/ethernet/intel/igb/igb_main.c:745 igb_rd32+0x7c/0x90 [igb]
[168715.130642] Modules linked in: igb(E+)
[168715.130922]  snd_timer(E) sp5100_tco(E) pcspkr(E) drm_kms_helper(E) snd(E) k10temp(E) watchdog(E) soundcore(E) ccp(E) cdc_mbim(E) joydev(E) cdc_wdm(E) sg(E) button(E) evdev(E) loop(E) drm(E) efi_pstore(E) configfs(E) ip_tables(E) x_tables(E) autofs4(E) zfs(POE) spl(OE) efivarfs(E) sr_mod(E) cdrom(E) hid_generic(E) cdc_ncm(E) cdc_ether(E) usbnet(E) usbhid(E) uas(E) hid(E) usb_storage(E) mii(E) sd_mod(E) ahci(E) nvme(E) ahciem(E) xhci_pci(E) libahci(E) xhci_hcd(E) ixgbe(E) nvme_core(E) libata(E) xfrm_algo(E) t10_pi(E) crc32_pclmul(E) mdio_devres(E) usbcore(E) scsi_mod(E) crc32c_intel(E) crc64_rocksoft(E) i2c_piix4(E) usb_common(E) scsi_common(E) crc64(E) crc_t10dif(E) i2c_algo_bit(E) libphy(E) dca(E) crct10dif_generic(E) mdio(E) crct10dif_pclmul(E) crct10dif_common(E) video(E) wmi(E) gpio_amdpt(E) gpio_generic(E) [last unloaded: igb(E)]
[168715.133023] RIP: 0010:igb_rd32+0x7c/0x90 [igb]
[168715.137255]  ? igb_rd32+0x7c/0x90 [igb]
[168715.137508]  ? igb_rd32+0x7c/0x90 [igb]
[168715.138247]  ? igb_rd32+0x7c/0x90 [igb]
[168715.138250]  ? igb_rd32+0x7c/0x90 [igb]
[168715.139694]  igb_get_invariants_82575+0xa6/0xf00 [igb]
[168715.139700]  igb_probe+0x3be/0x1520 [igb]
[168715.142610]  ? __pfx_igb_init_module+0x10/0x10 [igb]
[168715.472667] igb 0000:05:00.1: PHY reset is blocked due to SOL/IDER session.
[168717.202621] igb 0000:05:00.1: The NVM Checksum Is Not Valid
[168717.400883] igb: probe of 0000:05:00.1 failed with error -5
[168717.401370] igb 0000:05:00.2: enabling device (0000 -> 0002)
[168717.401509] igb 0000:05:00.2 0000:05:00.2 (uninitialized): PCIe link lost
[168717.402106] igb: Failed to read reg 0x18!
[168717.402357] WARNING: CPU: 2 PID: 1106121 at drivers/net/ethernet/intel/igb/igb_main.c:745 igb_rd32+0x7c/0x90 [igb]
[168717.402619] Modules linked in: igb(E+) vhost_net(E) tun(E) vhost(E) vhost_iotlb(E) macvtap(E) macvlan(E) tap(E) xt_nat(E) xt_tcpudp(E) veth(E) xt_conntrack(E) nft_chain_nat(E) xt_MASQUERADE(E) nf_nat(E) nf_conntrack_netlink(E) nf_conntrack(E) nf_defrag_ipv6(E) nf_defrag_ipv4(E) xfrm_user(E) xt_addrtype(E) nft_compat(E) nf_tables(E) libcrc32c(E) crc32c_generic(E) nfnetlink(E) br_netfilter(E) bridge(E) stp(E) llc(E) nvme_fabrics(E) overlay(E) sunrpc(E) binfmt_misc(E) ntb_netdev(E) ntb_transport(E) ntb_split(E) ntb(E) ioatdma(E) ib_core(E) edac_mce_amd(E) kvm_amd(E) kvm(E) irqbypass(E) ghash_clmulni_intel(E) sha512_ssse3(E) sha256_ssse3(E) sha1_ssse3(E) amdgpu(E) aesni_intel(E) crypto_simd(E) cryptd(E) snd_hda_codec_hdmi(E) rapl(E) drm_exec(E) amdxcp(E) drm_buddy(E) gpu_sched(E) drm_suballoc_helper(E) drm_display_helper(E) snd_hda_intel(E) cec(E) snd_usb_audio(E) snd_intel_dspcfg(E) snd_usbmidi_lib(E) rc_core(E) snd_hda_codec(E) snd_rawmidi(E) snd_seq_device(E) snd_hda_core(E) mc(E) snd_hwdep(E) drm_ttm_helper(E)
[168717.402644]  snd_pcm(E) wmi_bmof(E) ttm(E) snd_timer(E) sp5100_tco(E) pcspkr(E) drm_kms_helper(E) snd(E) k10temp(E) watchdog(E) soundcore(E) ccp(E) cdc_mbim(E) joydev(E) cdc_wdm(E) sg(E) button(E) evdev(E) loop(E) drm(E) efi_pstore(E) configfs(E) ip_tables(E) x_tables(E) autofs4(E) zfs(POE) spl(OE) efivarfs(E) sr_mod(E) cdrom(E) hid_generic(E) cdc_ncm(E) cdc_ether(E) usbnet(E) usbhid(E) uas(E) hid(E) usb_storage(E) mii(E) sd_mod(E) ahci(E) nvme(E) ahciem(E) xhci_pci(E) libahci(E) xhci_hcd(E) ixgbe(E) nvme_core(E) libata(E) xfrm_algo(E) t10_pi(E) crc32_pclmul(E) mdio_devres(E) usbcore(E) scsi_mod(E) crc32c_intel(E) crc64_rocksoft(E) i2c_piix4(E) usb_common(E) scsi_common(E) crc64(E) crc_t10dif(E) i2c_algo_bit(E) libphy(E) dca(E) crct10dif_generic(E) mdio(E) crct10dif_pclmul(E) crct10dif_common(E) video(E) wmi(E) gpio_amdpt(E) gpio_generic(E) [last unloaded: igb(E)]
[168717.405253] RIP: 0010:igb_rd32+0x7c/0x90 [igb]
[168717.408900]  ? igb_rd32+0x7c/0x90 [igb]
[168717.409393]  ? igb_rd32+0x7c/0x90 [igb]
[168717.410845]  ? igb_rd32+0x7c/0x90 [igb]
[168717.411088]  ? igb_rd32+0x7c/0x90 [igb]
[168717.411330]  igb_get_invariants_82575+0xa6/0xf00 [igb]
[168717.411577]  igb_probe+0x3be/0x1520 [igb]
[168717.414240]  ? __pfx_igb_init_module+0x10/0x10 [igb]
[168717.744687] igb 0000:05:00.2: PHY reset is blocked due to SOL/IDER session.
[168719.474678] igb 0000:05:00.2: The NVM Checksum Is Not Valid
[168719.664847] igb: probe of 0000:05:00.2 failed with error -5
[168719.665336] igb 0000:05:00.3: enabling device (0000 -> 0002)
[168719.665475] igb 0000:05:00.3 0000:05:00.3 (uninitialized): PCIe link lost
[168719.666111] igb: Failed to read reg 0x18!
[168719.666361] WARNING: CPU: 10 PID: 1106121 at drivers/net/ethernet/intel/igb/igb_main.c:745 igb_rd32+0x7c/0x90 [igb]
[168719.666623] Modules linked in: igb(E+) vhost_net(E) tun(E) vhost(E) vhost_iotlb(E) macvtap(E) macvlan(E) tap(E) xt_nat(E) xt_tcpudp(E) veth(E) xt_conntrack(E) nft_chain_nat(E) xt_MASQUERADE(E) nf_nat(E) nf_conntrack_netlink(E) nf_conntrack(E) nf_defrag_ipv6(E) nf_defrag_ipv4(E) xfrm_user(E) xt_addrtype(E) nft_compat(E) nf_tables(E) libcrc32c(E) crc32c_generic(E) nfnetlink(E) br_netfilter(E) bridge(E) stp(E) llc(E) nvme_fabrics(E) overlay(E) sunrpc(E) binfmt_misc(E) ntb_netdev(E) ntb_transport(E) ntb_split(E) ntb(E) ioatdma(E) ib_core(E) edac_mce_amd(E) kvm_amd(E) kvm(E) irqbypass(E) ghash_clmulni_intel(E) sha512_ssse3(E) sha256_ssse3(E) sha1_ssse3(E) amdgpu(E) aesni_intel(E) crypto_simd(E) cryptd(E) snd_hda_codec_hdmi(E) rapl(E) drm_exec(E) amdxcp(E) drm_buddy(E) gpu_sched(E) drm_suballoc_helper(E) drm_display_helper(E) snd_hda_intel(E) cec(E) snd_usb_audio(E) snd_intel_dspcfg(E) snd_usbmidi_lib(E) rc_core(E) snd_hda_codec(E) snd_rawmidi(E) snd_seq_device(E) snd_hda_core(E) mc(E) snd_hwdep(E) drm_ttm_helper(E)
[168719.666648]  snd_pcm(E) wmi_bmof(E) ttm(E) snd_timer(E) sp5100_tco(E) pcspkr(E) drm_kms_helper(E) snd(E) k10temp(E) watchdog(E) soundcore(E) ccp(E) cdc_mbim(E) joydev(E) cdc_wdm(E) sg(E) button(E) evdev(E) loop(E) drm(E) efi_pstore(E) configfs(E) ip_tables(E) x_tables(E) autofs4(E) zfs(POE) spl(OE) efivarfs(E) sr_mod(E) cdrom(E) hid_generic(E) cdc_ncm(E) cdc_ether(E) usbnet(E) usbhid(E) uas(E) hid(E) usb_storage(E) mii(E) sd_mod(E) ahci(E) nvme(E) ahciem(E) xhci_pci(E) libahci(E) xhci_hcd(E) ixgbe(E) nvme_core(E) libata(E) xfrm_algo(E) t10_pi(E) crc32_pclmul(E) mdio_devres(E) usbcore(E) scsi_mod(E) crc32c_intel(E) crc64_rocksoft(E) i2c_piix4(E) usb_common(E) scsi_common(E) crc64(E) crc_t10dif(E) i2c_algo_bit(E) libphy(E) dca(E) crct10dif_generic(E) mdio(E) crct10dif_pclmul(E) crct10dif_common(E) video(E) wmi(E) gpio_amdpt(E) gpio_generic(E) [last unloaded: igb(E)]
[168719.669264] RIP: 0010:igb_rd32+0x7c/0x90 [igb]
[168719.672935]  ? igb_rd32+0x7c/0x90 [igb]
[168719.673429]  ? igb_rd32+0x7c/0x90 [igb]
[168719.674884]  ? igb_rd32+0x7c/0x90 [igb]
[168719.675127]  ? igb_rd32+0x7c/0x90 [igb]
[168719.675369]  igb_get_invariants_82575+0xa6/0xf00 [igb]
[168719.675616]  igb_probe+0x3be/0x1520 [igb]
[168719.678284]  ? __pfx_igb_init_module+0x10/0x10 [igb]
[168720.008929] igb 0000:05:00.3: PHY reset is blocked due to SOL/IDER session.
[168721.738903] igb 0000:05:00.3: The NVM Checksum Is Not Valid
[168721.916849] igb: probe of 0000:05:00.3 failed with error -5

                                      My last port of call now is to pull the nic and try it in a difference PCI-e slot
                                      The current slot is a gen 3 1x slot so should be fine but i will try it in a gen 5 16x on the same system just in case its causing issues. I doubt it but it is indeed looking like some kind of hardware issue now

                                      Regards,
                                      Jamie

                                      1 Reply Last reply Reply Quote 1
                                      • B
                                        bigjme93
                                        last edited by

                                        For anyone interested in the exciting conclusions... it worked fine in the 16x slot for 2 weeks and is still in there now
                                        I put an I340-T4 in the 1x slot at the same time and left that running and that has been perfectly fine as well

                                        It seems to be an incompatibility between the 1x slot and the I350 specifically but i'm not sure why. In either case, the issue seems to be resolved

                                        It may be something specific to AM5 and the I350 in the 1x, or just the I350 and the 1x alone but if anyone else for some reason tries the same, at least you know what symptoms manifest and what the cause was

                                        Thanks again for those that helped and commented

                                        1 Reply Last reply Reply Quote 1
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