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    failed to fetch the repo data. Unable to perform update from 2.7.2 to 2.8.0 after restoring crashed 2.8.0 pfSense.

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • G
      GregBinSD
      last edited by

      Our whitebox pfSense 2.8.0 router failed after a power outage on July 14, 2025, this Monday. I switched cables over to my identical standby pfSense 2.8.0 router and we were back in business at the school.
      There was a voltage spike when power was restored, and I had to replace the SSD and reload the OS on the original pfSense router. I successfully restored pfSense 2.7.2 and all the packages, but I am unable to upgrade the original router to 2.8.0.
      The error message says "failed to fetch the repo data".

      I hope that someone can tell me what can cause this and how I can get past it and perform the upgrade so that I can make my original pfSense into a standby unit.

      Thank you.

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      • C
        comet424 @GregBinSD
        last edited by

        @GregBinSD
        its looking like servers for updating might be down as i having same issue i cant i installed 2.7.2 from an iso as i couldnt do updater

        and i get failed to update the repository or failed to fet the repo data. so currently i running 2.7.2 earlier it wouldnt import my 2.8.0 configuration but now it did so i also waiting for 2.8.0 update to work probably by tomorrow

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          comet424 @GregBinSD
          last edited by

          @GregBinSD it should be working now i was able to upgrade 20 min ago so.. so the update servers must be working again

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          • W
            Wolfgangthegreat @GregBinSD
            last edited by

            Still cannot access the upgrade files, at the system > update I get "pfSense-repoc: si_get_packages: failed to run the pkg info command: /usr/local/sbin/pkg-static info -R --raw-format json-compact pfSense-pkg-* 2>&1 pfSense-repoc: no pfSense packages installed pfSense-repoc: failed to fetch the repo data"

            Update from the console gives:
            pfSense-repoc-static: si_get_packages: failed to run the pkg info command: /usr/local/sbin/pkg-static info -R --raw-format json-compact pfSense-pkg-* 2>&1
            pfSense-repoc-static: no pfSense packages installed
            pfSense-repoc-static: failed to fetch the repo data
            failed to read the repo data.
            failed to update the repository settings!!!
            failed to update the repository settings!!!

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            • C
              comet424 @Wolfgangthegreat
              last edited by

              @Wolfgangthegreat
              ya i was getting those errors last night.. maybe servers down again?

              i did try last night from the console shell

              certctl rehash

              and then things didnt work and i waited till this morning and i was able to update from gui.

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              • W
                Wolfgangthegreat @comet424
                last edited by

                @comet424 OK, I was able now to fetch the upgrade files and upgraded successfully. FYI

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                • G
                  GregBinSD @Wolfgangthegreat
                  last edited by

                  @Wolfgangthegreat
                  Thank you for the info. I won't be able to attempt the upgrade to 2.8.0 until tomorrow.
                  I'll let you know status then.

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                  • G
                    GregBinSD
                    last edited by

                    @Wolfgangthegreat
                    ...and to @comet424

                    I wasn't able to perform the 2.8.0 update this weekend, but when I got to the school this morning, it worked perfectly!

                    I appreciate the support from both of you, and from Netgate.

                    The backup/standby pfSense instance is back in place and ready in case I have a hardware failure, or a failure of the gray matter between my ears!

                    My best to all of you.

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