NUT fails to start after 2.7.2 -> 2.8.0 upgrade

jhg

NUT version is 2.8.2_5 (I've already tried reinstalling the package)

NUT seems to think it can't find the UPS, but usbconfig shows it to be present:

[2.8.0-RELEASE][admin@janus.jhmg.pvt]/usr/local/etc/rc.d: usbconfig
...
ugen0.5: <PR1500LCDRT2U UPS Cyber Power System, Inc.> at usbus0, cfg=0 md=HOST spd=FULL (12Mbps) pwr=ON (2mA)
...

Below is the console log attempting to start NUT from the command line.

[2.8.0-RELEASE][admin@janus.jhmg.pvt]/usr/local/etc/rc.d: ./nut.sh stop
stopping NUT
[2.8.0-RELEASE][admin@janus.jhmg.pvt]/usr/local/etc/rc.d: ./nut.sh start
starting NUT
Network UPS Tools - UPS driver controller 2.8.2
Network UPS Tools upsd 2.8.2
fopen /var/db/nut/upsd.pid: No such file or directory
Could not find PID file '/var/db/nut/upsd.pid' to see if previous upsd instance is already running!
Network UPS Tools - Generic HID driver 0.53 (2.8.2)
listening on 127.0.0.1 port 3493
USB communication driver (libusb 1.0) 0.47
listening on ::1 port 3493
Can't connect to UPS [CyberPower-1500] (usbhid-ups-CyberPower-1500): No such file or directory
libusb1: Could not open any HID devices: no USB buses found
No matching HID UPS found
upsnotify: failed to notify about state 4: no notification tech defined, will not spam more about it
Driver failed to start (exit status=1)
Found 1 UPS defined in ups.conf
Network UPS Tools upsmon 2.8.2
kill: No such process
UPS: CyberPower-1500 (primary) (power value 1)
Using power down flag file /etc/killpower

Also

[2.8.0-RELEASE][admin@janus.jhmg.pvt]/usr/local/etc/nut: more ups.conf
[CyberPower-1500]
driver=usbhid-ups
port=auto

[2.8.0-RELEASE][admin@janus.jhmg.pvt]/usr/local/etc/nut: egrep -v '^#' nut.conf
MODE=none

and this, which singles out the usbhid-ups driver as the problem:

[2.8.0-RELEASE][admin@janus.jhmg.pvt]/usr/local/etc/nut: /usr/local/libexec/nut/usbhid-ups -a CyberPower-1500
Network UPS Tools - Generic HID driver 0.53 (2.8.2)
USB communication driver (libusb 1.0) 0.47
libusb1: Could not open any HID devices: no USB buses found
No matching HID UPS found
upsnotify: failed to notify about state 4: no notification tech defined, will not spam more about it

dennypage

@jhg Please post the output of the following commands:

pkg info | grep nut

usbconfig dump_all_desc

jhg

@dennypage Here it is, complete (rather long)

[2.8.0-RELEASE][admin@janus.jhmg.pvt]/root: pkg info | grep nut
nut-2.8.2                      Network UPS Tools
pfSense-pkg-nut-2.8.2_5        Network UPS Tools

Here's what Package Manager has:

[2.8.0-RELEASE][admin@janus.jhmg.pvt]/root: usbconfig dump_all_desc
ugen0.1: <Intel XHCI root HUB> at usbus0, cfg=0 md=HOST spd=SUPER (5.0Gbps) pwr=SAVE (0mA)

  bLength = 0x0012
  bDescriptorType = 0x0001
  bcdUSB = 0x0300
  bDeviceClass = 0x0009  <HUB>
  bDeviceSubClass = 0x0000
  bDeviceProtocol = 0x0003
  bMaxPacketSize0 = 0x0009
  idVendor = 0x0000
  idProduct = 0x0000
  bcdDevice = 0x0100
  iManufacturer = 0x0001  <Intel>
  iProduct = 0x0002  <XHCI root HUB>
  iSerialNumber = 0x0000  <no string>
  bNumConfigurations = 0x0001

 Configuration index 0

    bLength = 0x0009
    bDescriptorType = 0x0002
    wTotalLength = 0x001f
    bNumInterfaces = 0x0001
    bConfigurationValue = 0x0001
    iConfiguration = 0x0000  <no string>
    bmAttributes = 0x0040
    bMaxPower = 0x0000

    Interface 0
      bLength = 0x0009
      bDescriptorType = 0x0004
      bInterfaceNumber = 0x0000
      bAlternateSetting = 0x0000
      bNumEndpoints = 0x0001
      bInterfaceClass = 0x0009  <HUB>
      bInterfaceSubClass = 0x0000
      bInterfaceProtocol = 0x0000
      iInterface = 0x0000  <no string>

     Endpoint 0
        bLength = 0x0007
        bDescriptorType = 0x0005
        bEndpointAddress = 0x0081  <IN>
        bmAttributes = 0x0003  <INTERRUPT>
        wMaxPacketSize = 0x0002
        bInterval = 0x00ff
        bRefresh = 0x0000
        bSynchAddress = 0x0000

      Additional Descriptor

      bLength = 0x06
      bDescriptorType = 0x30
      bDescriptorSubType = 0x00
       RAW dump:
       0x00 | 0x06, 0x30, 0x00, 0x00, 0x00, 0x00




ugen0.2: <Hub Terminus Technology Inc.> at usbus0, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=SAVE (100mA)

  bLength = 0x0012
  bDescriptorType = 0x0001
  bcdUSB = 0x0200
  bDeviceClass = 0x0009  <HUB>
  bDeviceSubClass = 0x0000
  bDeviceProtocol = 0x0001
  bMaxPacketSize0 = 0x0040
  idVendor = 0x1a40
  idProduct = 0x0101
  bcdDevice = 0x0111
  iManufacturer = 0x0000  <no string>
  iProduct = 0x0001  <USB 2.0 Hub>
  iSerialNumber = 0x0000  <no string>
  bNumConfigurations = 0x0001

 Configuration index 0

    bLength = 0x0009
    bDescriptorType = 0x0002
    wTotalLength = 0x0019
    bNumInterfaces = 0x0001
    bConfigurationValue = 0x0001
    iConfiguration = 0x0000  <no string>
    bmAttributes = 0x00e0
    bMaxPower = 0x0032

    Interface 0
      bLength = 0x0009
      bDescriptorType = 0x0004
      bInterfaceNumber = 0x0000
      bAlternateSetting = 0x0000
      bNumEndpoints = 0x0001
      bInterfaceClass = 0x0009  <HUB>
      bInterfaceSubClass = 0x0000
      bInterfaceProtocol = 0x0000
      iInterface = 0x0000  <no string>

     Endpoint 0
        bLength = 0x0007
        bDescriptorType = 0x0005
        bEndpointAddress = 0x0081  <IN>
        bmAttributes = 0x0003  <INTERRUPT>
        wMaxPacketSize = 0x0001
        bInterval = 0x000c
        bRefresh = 0x0000
        bSynchAddress = 0x0000



ugen0.3: <Dell MS116 Optical Mouse Dell Computer Corp.> at usbus0, cfg=0 md=HOST spd=LOW (1.5Mbps) pwr=ON (100mA)

  bLength = 0x0012
  bDescriptorType = 0x0001
  bcdUSB = 0x0200
  bDeviceClass = 0x0000  <Probed by interface class>
  bDeviceSubClass = 0x0000
  bDeviceProtocol = 0x0000
  bMaxPacketSize0 = 0x0008
  idVendor = 0x413c
  idProduct = 0x301a
  bcdDevice = 0x0100
  iManufacturer = 0x0001  <PixArt>
  iProduct = 0x0002  <Dell MS116 USB Optical Mouse>
  iSerialNumber = 0x0000  <no string>
  bNumConfigurations = 0x0001

 Configuration index 0

    bLength = 0x0009
    bDescriptorType = 0x0002
    wTotalLength = 0x0022
    bNumInterfaces = 0x0001
    bConfigurationValue = 0x0001
    iConfiguration = 0x0000  <no string>
    bmAttributes = 0x00a0
    bMaxPower = 0x0032

    Interface 0
      bLength = 0x0009
      bDescriptorType = 0x0004
      bInterfaceNumber = 0x0000
      bAlternateSetting = 0x0000
      bNumEndpoints = 0x0001
      bInterfaceClass = 0x0003  <HID device>
      bInterfaceSubClass = 0x0001
      bInterfaceProtocol = 0x0002
      iInterface = 0x0000  <no string>

      Additional Descriptor

      bLength = 0x09
      bDescriptorType = 0x21
      bDescriptorSubType = 0x11
       RAW dump:
       0x00 | 0x09, 0x21, 0x11, 0x01, 0x00, 0x01, 0x22, 0x2e,
       0x08 | 0x00

     Endpoint 0
        bLength = 0x0007
        bDescriptorType = 0x0005
        bEndpointAddress = 0x0081  <IN>
        bmAttributes = 0x0003  <INTERRUPT>
        wMaxPacketSize = 0x0004
        bInterval = 0x000a
        bRefresh = 0x0000
        bSynchAddress = 0x0000



ugen0.4: <Multimedia Keyboard Lite-On Technology Corp.> at usbus0, cfg=0 md=HOST spd=LOW (1.5Mbps) pwr=ON (100mA)

  bLength = 0x0012
  bDescriptorType = 0x0001
  bcdUSB = 0x0110
  bDeviceClass = 0x0000  <Probed by interface class>
  bDeviceSubClass = 0x0000
  bDeviceProtocol = 0x0000
  bMaxPacketSize0 = 0x0008
  idVendor = 0x04ca
  idProduct = 0x003a
  bcdDevice = 0x0115
  iManufacturer = 0x0001  <Lite-On Technology Corp.>
  iProduct = 0x0002  <USB Multimedia Keyboard>
  iSerialNumber = 0x0000  <no string>
  bNumConfigurations = 0x0001

 Configuration index 0

    bLength = 0x0009
    bDescriptorType = 0x0002
    wTotalLength = 0x003b
    bNumInterfaces = 0x0002
    bConfigurationValue = 0x0001
    iConfiguration = 0x0000  <no string>
    bmAttributes = 0x00a0
    bMaxPower = 0x0032

    Interface 0
      bLength = 0x0009
      bDescriptorType = 0x0004
      bInterfaceNumber = 0x0000
      bAlternateSetting = 0x0000
      bNumEndpoints = 0x0001
      bInterfaceClass = 0x0003  <HID device>
      bInterfaceSubClass = 0x0001
      bInterfaceProtocol = 0x0001
      iInterface = 0x0000  <no string>

      Additional Descriptor

      bLength = 0x09
      bDescriptorType = 0x21
      bDescriptorSubType = 0x10
       RAW dump:
       0x00 | 0x09, 0x21, 0x10, 0x01, 0x00, 0x01, 0x22, 0x41,
       0x08 | 0x00

     Endpoint 0
        bLength = 0x0007
        bDescriptorType = 0x0005
        bEndpointAddress = 0x0081  <IN>
        bmAttributes = 0x0003  <INTERRUPT>
        wMaxPacketSize = 0x0008
        bInterval = 0x000a
        bRefresh = 0x0000
        bSynchAddress = 0x0000


    Interface 1
      bLength = 0x0009
      bDescriptorType = 0x0004
      bInterfaceNumber = 0x0001
      bAlternateSetting = 0x0000
      bNumEndpoints = 0x0001
      bInterfaceClass = 0x0003  <HID device>
      bInterfaceSubClass = 0x0000
      bInterfaceProtocol = 0x0000
      iInterface = 0x0000  <no string>

      Additional Descriptor

      bLength = 0x09
      bDescriptorType = 0x21
      bDescriptorSubType = 0x10
       RAW dump:
       0x00 | 0x09, 0x21, 0x10, 0x01, 0x00, 0x01, 0x22, 0x4e,
       0x08 | 0x00

     Endpoint 0
        bLength = 0x0007
        bDescriptorType = 0x0005
        bEndpointAddress = 0x0082  <IN>
        bmAttributes = 0x0003  <INTERRUPT>
        wMaxPacketSize = 0x0008
        bInterval = 0x000a
        bRefresh = 0x0000
        bSynchAddress = 0x0000



ugen0.5: <PR1500LCDRT2U UPS Cyber Power System, Inc.> at usbus0, cfg=0 md=HOST spd=FULL (12Mbps) pwr=ON (2mA)

  bLength = 0x0012
  bDescriptorType = 0x0001
  bcdUSB = 0x0200
  bDeviceClass = 0x0000  <Probed by interface class>
  bDeviceSubClass = 0x0000
  bDeviceProtocol = 0x0000
  bMaxPacketSize0 = 0x0040
  idVendor = 0x0764
  idProduct = 0x0601
  bcdDevice = 0x0200
  iManufacturer = 0x0003  <CPS>
  iProduct = 0x0001  <CP1500PFCLCDa>
  iSerialNumber = 0x0002  <CXXJV2014210>
  bNumConfigurations = 0x0001

 Configuration index 0

    bLength = 0x0009
    bDescriptorType = 0x0002
    wTotalLength = 0x0029
    bNumInterfaces = 0x0001
    bConfigurationValue = 0x0001
    iConfiguration = 0x0000  <no string>
    bmAttributes = 0x00c0
    bMaxPower = 0x0001

    Interface 0
      bLength = 0x0009
      bDescriptorType = 0x0004
      bInterfaceNumber = 0x0000
      bAlternateSetting = 0x0000
      bNumEndpoints = 0x0002
      bInterfaceClass = 0x0003  <HID device>
      bInterfaceSubClass = 0x0000
      bInterfaceProtocol = 0x0000
      iInterface = 0x0000  <no string>

      Additional Descriptor

      bLength = 0x09
      bDescriptorType = 0x21
      bDescriptorSubType = 0x10
       RAW dump:
       0x00 | 0x09, 0x21, 0x10, 0x01, 0x21, 0x01, 0x22, 0xd1,
       0x08 | 0x02

     Endpoint 0
        bLength = 0x0007
        bDescriptorType = 0x0005
        bEndpointAddress = 0x0081  <IN>
        bmAttributes = 0x0003  <INTERRUPT>
        wMaxPacketSize = 0x0040
        bInterval = 0x000a
        bRefresh = 0x0000
        bSynchAddress = 0x0000

     Endpoint 1
        bLength = 0x0007
        bDescriptorType = 0x0005
        bEndpointAddress = 0x0002  <OUT>
        bmAttributes = 0x0003  <INTERRUPT>
        wMaxPacketSize = 0x0040
        bInterval = 0x0014
        bRefresh = 0x0000
        bSynchAddress = 0x0000



ugen0.6: <AX201 Bluetooth Intel Corp.> at usbus0, cfg=0 md=HOST spd=FULL (12Mbps) pwr=ON (100mA)

  bLength = 0x0012
  bDescriptorType = 0x0001
  bcdUSB = 0x0201
  bDeviceClass = 0x00e0  <Wireless controller>
  bDeviceSubClass = 0x0001
  bDeviceProtocol = 0x0001
  bMaxPacketSize0 = 0x0040
  idVendor = 0x8087
  idProduct = 0x0026
  bcdDevice = 0x0002
  iManufacturer = 0x0000  <no string>
  iProduct = 0x0000  <no string>
  iSerialNumber = 0x0000  <no string>
  bNumConfigurations = 0x0001

 Configuration index 0

    bLength = 0x0009
    bDescriptorType = 0x0002
    wTotalLength = 0x00c8
    bNumInterfaces = 0x0002
    bConfigurationValue = 0x0001
    iConfiguration = 0x0000  <no string>
    bmAttributes = 0x00e0
    bMaxPower = 0x0032

    Interface 0
      bLength = 0x0009
      bDescriptorType = 0x0004
      bInterfaceNumber = 0x0000
      bAlternateSetting = 0x0000
      bNumEndpoints = 0x0003
      bInterfaceClass = 0x00e0  <Wireless controller>
      bInterfaceSubClass = 0x0001
      bInterfaceProtocol = 0x0001
      iInterface = 0x0000  <no string>

     Endpoint 0
        bLength = 0x0007
        bDescriptorType = 0x0005
        bEndpointAddress = 0x0081  <IN>
        bmAttributes = 0x0003  <INTERRUPT>
        wMaxPacketSize = 0x0040
        bInterval = 0x0001
        bRefresh = 0x0000
        bSynchAddress = 0x0000

     Endpoint 1
        bLength = 0x0007
        bDescriptorType = 0x0005
        bEndpointAddress = 0x0002  <OUT>
        bmAttributes = 0x0002  <BULK>
        wMaxPacketSize = 0x0040
        bInterval = 0x0001
        bRefresh = 0x0000
        bSynchAddress = 0x0000

     Endpoint 2
        bLength = 0x0007
        bDescriptorType = 0x0005
        bEndpointAddress = 0x0082  <IN>
        bmAttributes = 0x0002  <BULK>
        wMaxPacketSize = 0x0040
        bInterval = 0x0001
        bRefresh = 0x0000
        bSynchAddress = 0x0000


    Interface 1
      bLength = 0x0009
      bDescriptorType = 0x0004
      bInterfaceNumber = 0x0001
      bAlternateSetting = 0x0000
      bNumEndpoints = 0x0002
      bInterfaceClass = 0x00e0  <Wireless controller>
      bInterfaceSubClass = 0x0001
      bInterfaceProtocol = 0x0001
      iInterface = 0x0000  <no string>

     Endpoint 0
        bLength = 0x0007
        bDescriptorType = 0x0005
        bEndpointAddress = 0x0003  <OUT>
        bmAttributes = 0x0001  <ISOCHRONOUS>
        wMaxPacketSize = 0x0000
        bInterval = 0x0001
        bRefresh = 0x0000
        bSynchAddress = 0x0000

     Endpoint 1
        bLength = 0x0007
        bDescriptorType = 0x0005
        bEndpointAddress = 0x0083  <IN>
        bmAttributes = 0x0001  <ISOCHRONOUS>
        wMaxPacketSize = 0x0000
        bInterval = 0x0001
        bRefresh = 0x0000
        bSynchAddress = 0x0000


    Interface 1 Alt 1
      bLength = 0x0009
      bDescriptorType = 0x0004
      bInterfaceNumber = 0x0001
      bAlternateSetting = 0x0001
      bNumEndpoints = 0x0002
      bInterfaceClass = 0x00e0  <Wireless controller>
      bInterfaceSubClass = 0x0001
      bInterfaceProtocol = 0x0001
      iInterface = 0x0000  <no string>

     Endpoint 0
        bLength = 0x0007
        bDescriptorType = 0x0005
        bEndpointAddress = 0x0003  <OUT>
        bmAttributes = 0x0001  <ISOCHRONOUS>
        wMaxPacketSize = 0x0009
        bInterval = 0x0001
        bRefresh = 0x0000
        bSynchAddress = 0x0000

     Endpoint 1
        bLength = 0x0007
        bDescriptorType = 0x0005
        bEndpointAddress = 0x0083  <IN>
        bmAttributes = 0x0001  <ISOCHRONOUS>
        wMaxPacketSize = 0x0009
        bInterval = 0x0001
        bRefresh = 0x0000
        bSynchAddress = 0x0000


    Interface 1 Alt 2
      bLength = 0x0009
      bDescriptorType = 0x0004
      bInterfaceNumber = 0x0001
      bAlternateSetting = 0x0002
      bNumEndpoints = 0x0002
      bInterfaceClass = 0x00e0  <Wireless controller>
      bInterfaceSubClass = 0x0001
      bInterfaceProtocol = 0x0001
      iInterface = 0x0000  <no string>

     Endpoint 0
        bLength = 0x0007
        bDescriptorType = 0x0005
        bEndpointAddress = 0x0003  <OUT>
        bmAttributes = 0x0001  <ISOCHRONOUS>
        wMaxPacketSize = 0x0011
        bInterval = 0x0001
        bRefresh = 0x0000
        bSynchAddress = 0x0000

     Endpoint 1
        bLength = 0x0007
        bDescriptorType = 0x0005
        bEndpointAddress = 0x0083  <IN>
        bmAttributes = 0x0001  <ISOCHRONOUS>
        wMaxPacketSize = 0x0011
        bInterval = 0x0001
        bRefresh = 0x0000
        bSynchAddress = 0x0000


    Interface 1 Alt 3
      bLength = 0x0009
      bDescriptorType = 0x0004
      bInterfaceNumber = 0x0001
      bAlternateSetting = 0x0003
      bNumEndpoints = 0x0002
      bInterfaceClass = 0x00e0  <Wireless controller>
      bInterfaceSubClass = 0x0001
      bInterfaceProtocol = 0x0001
      iInterface = 0x0000  <no string>

     Endpoint 0
        bLength = 0x0007
        bDescriptorType = 0x0005
        bEndpointAddress = 0x0003  <OUT>
        bmAttributes = 0x0001  <ISOCHRONOUS>
        wMaxPacketSize = 0x0019
        bInterval = 0x0001
        bRefresh = 0x0000
        bSynchAddress = 0x0000

     Endpoint 1
        bLength = 0x0007
        bDescriptorType = 0x0005
        bEndpointAddress = 0x0083  <IN>
        bmAttributes = 0x0001  <ISOCHRONOUS>
        wMaxPacketSize = 0x0019
        bInterval = 0x0001
        bRefresh = 0x0000
        bSynchAddress = 0x0000


    Interface 1 Alt 4
      bLength = 0x0009
      bDescriptorType = 0x0004
      bInterfaceNumber = 0x0001
      bAlternateSetting = 0x0004
      bNumEndpoints = 0x0002
      bInterfaceClass = 0x00e0  <Wireless controller>
      bInterfaceSubClass = 0x0001
      bInterfaceProtocol = 0x0001
      iInterface = 0x0000  <no string>

     Endpoint 0
        bLength = 0x0007
        bDescriptorType = 0x0005
        bEndpointAddress = 0x0003  <OUT>
        bmAttributes = 0x0001  <ISOCHRONOUS>
        wMaxPacketSize = 0x0021
        bInterval = 0x0001
        bRefresh = 0x0000
        bSynchAddress = 0x0000

     Endpoint 1
        bLength = 0x0007
        bDescriptorType = 0x0005
        bEndpointAddress = 0x0083  <IN>
        bmAttributes = 0x0001  <ISOCHRONOUS>
        wMaxPacketSize = 0x0021
        bInterval = 0x0001
        bRefresh = 0x0000
        bSynchAddress = 0x0000


    Interface 1 Alt 5
      bLength = 0x0009
      bDescriptorType = 0x0004
      bInterfaceNumber = 0x0001
      bAlternateSetting = 0x0005
      bNumEndpoints = 0x0002
      bInterfaceClass = 0x00e0  <Wireless controller>
      bInterfaceSubClass = 0x0001
      bInterfaceProtocol = 0x0001
      iInterface = 0x0000  <no string>

     Endpoint 0
        bLength = 0x0007
        bDescriptorType = 0x0005
        bEndpointAddress = 0x0003  <OUT>
        bmAttributes = 0x0001  <ISOCHRONOUS>
        wMaxPacketSize = 0x0031
        bInterval = 0x0001
        bRefresh = 0x0000
        bSynchAddress = 0x0000

     Endpoint 1
        bLength = 0x0007
        bDescriptorType = 0x0005
        bEndpointAddress = 0x0083  <IN>
        bmAttributes = 0x0001  <ISOCHRONOUS>
        wMaxPacketSize = 0x0031
        bInterval = 0x0001
        bRefresh = 0x0000
        bSynchAddress = 0x0000


    Interface 1 Alt 6
      bLength = 0x0009
      bDescriptorType = 0x0004
      bInterfaceNumber = 0x0001
      bAlternateSetting = 0x0006
      bNumEndpoints = 0x0002
      bInterfaceClass = 0x00e0  <Wireless controller>
      bInterfaceSubClass = 0x0001
      bInterfaceProtocol = 0x0001
      iInterface = 0x0000  <no string>

     Endpoint 0
        bLength = 0x0007
        bDescriptorType = 0x0005
        bEndpointAddress = 0x0003  <OUT>
        bmAttributes = 0x0001  <ISOCHRONOUS>
        wMaxPacketSize = 0x003f
        bInterval = 0x0001
        bRefresh = 0x0000
        bSynchAddress = 0x0000

     Endpoint 1
        bLength = 0x0007
        bDescriptorType = 0x0005
        bEndpointAddress = 0x0083  <IN>
        bmAttributes = 0x0001  <ISOCHRONOUS>
        wMaxPacketSize = 0x003f
        bInterval = 0x0001
        bRefresh = 0x0000
        bSynchAddress = 0x0000

dennypage

@jhg said in NUT fails to start after 2.7.2 -> 2.8.0 upgrade:

[2.8.0-RELEASE][admin@janus.jhmg.pvt]/root: pkg info | grep nut
nut-2.8.2 Network UPS Tools
pfSense-pkg-nut-2.8.2_5 Network UPS Tools

These are good.

@jhg said in NUT fails to start after 2.7.2 -> 2.8.0 upgrade:

ugen0.5: <PR1500LCDRT2U UPS Cyber Power System, Inc.> at usbus0, cfg=0 md=HOST spd=FULL (12Mbps) pwr=ON (2mA)

bLength = 0x0012
bDescriptorType = 0x0001
bcdUSB = 0x0200
bDeviceClass = 0x0000 <Probed by interface class>
bDeviceSubClass = 0x0000
bDeviceProtocol = 0x0000
bMaxPacketSize0 = 0x0040
idVendor = 0x0764
idProduct = 0x0601
bcdDevice = 0x0200
iManufacturer = 0x0003 <CPS>
iProduct = 0x0001 <CP1500PFCLCDa>
iSerialNumber = 0x0002 <CXXJV2014210>
bNumConfigurations = 0x0001

Configuration index 0
bLength = 0x0009
bDescriptorType = 0x0002
wTotalLength = 0x0029
bNumInterfaces = 0x0001
bConfigurationValue = 0x0001
iConfiguration = 0x0000  <no string>
bmAttributes = 0x00c0
bMaxPower = 0x0001

Interface 0
  bLength = 0x0009
  bDescriptorType = 0x0004
  bInterfaceNumber = 0x0000
  bAlternateSetting = 0x0000
  bNumEndpoints = 0x0002
  bInterfaceClass = 0x0003  <HID device>
  bInterfaceSubClass = 0x0000
  bInterfaceProtocol = 0x0000
  iInterface = 0x0000  <no string>

  Additional Descriptor

  bLength = 0x09
  bDescriptorType = 0x21
  bDescriptorSubType = 0x10
   RAW dump:
   0x00 | 0x09, 0x21, 0x10, 0x01, 0x21, 0x01, 0x22, 0xd1,
   0x08 | 0x02

 Endpoint 0
    bLength = 0x0007
    bDescriptorType = 0x0005
    bEndpointAddress = 0x0081  <IN>
    bmAttributes = 0x0003  <INTERRUPT>
    wMaxPacketSize = 0x0040
    bInterval = 0x000a
    bRefresh = 0x0000
    bSynchAddress = 0x0000

 Endpoint 1
    bLength = 0x0007
    bDescriptorType = 0x0005
    bEndpointAddress = 0x0002  <OUT>
    bmAttributes = 0x0003  <INTERRUPT>
    wMaxPacketSize = 0x0040
    bInterval = 0x0014
    bRefresh = 0x0000
    bSynchAddress = 0x0000

This also looks fine.

Questions:

Have you rebooted since the update to 2.8.0 completed?
Have you un-plugged and replugged the usb connection?
Does usbconfig show a driver already attached to the ups? Use the following command to list drivers:

usbconfig show_ifdrv

Check the above first, but the next thing to explore afterward will be starting the driver in debug mode. To do this, first start the service from the UI, and then kill the driver:

killall usbhid-ups

Then, run the driver with debug:

/usr/local/libexec/nut/usbhid-ups -DDD -a YOUR_UPS_NAME_HERE

See what additional errors it shows. If it doesn't show enough you can add more 'D's until it does up to "-DDDDDD".

jhg

@dennypage Interesting. I would have thought the initial reboot, which occurred as part of the upgrade, would have done the trick, but it took a second reboot, just now, to get things working.

So the issue, for me at least, seems resolved, but of course this leaves open the question of why a second reboot was needed. Here's some more information in case it helps.

There was no difference in the output of usbconfig show_ifdrv at any point -- before or after unplugging/replugging the USB cable, nor after rebooting. Here's the output relating to the UPS, which was identical at all 3 points:

ugen0.5: <PR1500LCDRT2U UPS Cyber Power System, Inc.> at usbus0, cfg=0 md=HOST spd=FULL (12Mbps) pwr=ON (2mA)

Question: What would tell me whether or not a driver was loaded?

Prior to rebooting, I also tried running usbhid-ups -DDDDDD -a CyberPower-1500, and the only apparently meaningful message was (complete output later):

...   
   0.001460     [D2] Initializing an USB-connected UPS with library libusb-1.0.0 (API: 0x1000102) (NUT subdriver name='USB communication driver (libusb 1.0)' ver='0.47')
   0.001760     [D2] libusb1: No appropriate HID device found
   0.001774     libusb1: Could not open any HID devices: no USB buses found
   0.001780     No matching HID UPS found
...

Here's the full output:

[2.8.0-RELEASE][admin@janus.jhmg.pvt]/root: /usr/local/libexec/nut/usbhid-ups -DDDDDD -a CyberPower-1500
   0.000001     [D5] send_to_all: SETINFO driver.state "init.starting"
Network UPS Tools - Generic HID driver 0.53 (2.8.2)
USB communication driver (libusb 1.0) 0.47
   0.000284     [D1] upsdrv_makevartable...
   0.000449     [D5] send_to_all: SETINFO driver.version.usb "libusb-1.0.0 (API: 0x1000102)"
   0.000465     [D1] Using USB implementation: libusb-1.0.0 (API: 0x1000102)
   0.000604     [D5] do_upsconf_args: confupsname=CyberPower-1500, var=driver, val=usbhid-ups
   0.000616     [D5] do_upsconf_args: call main_arg()
   0.000624     [D3] main_arg: var='driver' val='usbhid-ups'
   0.000631     [D5] do_upsconf_args: not a main_arg()
   0.000637     [D5] do_upsconf_args: this is a 'driver' setting, may we proceed?
   0.000645     [D6] testval_reloadable: var=driver, oldval=usbhid-ups, newval=usbhid-ups, reloadable=0, reload_flag=0
   0.000654     [D6] testval_reloadable: verdict for (re)loading var=driver value: -1
   0.000659     [D5] do_upsconf_args: 'driver' setting already applied with this value
   0.000667     [D5] do_upsconf_args: confupsname=CyberPower-1500, var=port, val=auto
   0.000673     [D5] do_upsconf_args: call main_arg()
   0.000678     [D3] main_arg: var='port' val='auto'
   0.000685     [D6] testinfo_reloadable: var=port, infoname=driver.parameter.port, newval=auto, reloadable=0, reload_flag=0
   0.000692     [D6] testinfo_reloadable: verdict for (re)loading var=port value: 1
   0.000703     [D5] send_to_all: SETINFO driver.parameter.port "auto"
   0.000728     [D1] Network UPS Tools version 2.8.2 (release/snapshot of 2.8.2) built with FreeBSD clang version 19.1.5 (https://github.com/llvm/llvm-project.git llvmorg-19.1.5-0-gab4b5a2db582); Target: x86_64-unknown-freebsd15.0; Thread model: posix and configured with flags: --sysconfdir=/usr/local/etc/nut --program-transform-name= --localstatedir=/var/db/nut --datadir=/usr/local/etc/nut --with-devd-dir=/usr/local/etc/devd --with-drvpath=/usr/local/libexec/nut --with-statepath=/var/db/nut --with-altpidpath=/var/db/nut --with-pidpath=/var/db/nut --with-pkgconfig-dir=/usr/local/libdata/pkgconfig --with-user=nut --with-group=nut --with-python=/usr/local/bin/python3.11 --without-python2 --with-python3=/usr/local/bin/python3.11 --without-nut_monitor --with-ltdl --with-nut-scanner --with-avahi --with-cgi --with-cgipath=/usr/local/www/cgi-bin/nut --with-htmlpath=/usr/local/www/nut --with-gd-includes=-I/usr/local/include --with-gd-libs='-L/usr/local/lib -lgd' --without-dev --with-freeipmi --without-ipmi --with-doc=no --with-modbus --with-neon --without-nss --with-openssl --with-powerman --with-serial --with-snmp --with-usb=auto --prefix=/usr/local --mandir=/usr/local/share/man --disable-silent-rules --infodir=/usr/local/share/info/ --build=amd64-portbld-freebsd15.0
   0.000748     [D1] debug level is '6'
   0.000759     [D5] send_to_all: SETINFO driver.debug "6"
   0.000768     [D5] send_to_all: SETFLAGS driver.debug RW NUMBER
   0.001368     [D1] Succeeded to become_user(nut): now UID=316 GID=316
   0.001431     [D5] send_to_all: SETINFO device.type "ups"
   0.001444     [D5] send_to_all: SETINFO driver.state "init.device"
   0.001451     [D1] upsdrv_initups (non-SHUT)...
   0.001460     [D2] Initializing an USB-connected UPS with library libusb-1.0.0 (API: 0x1000102) (NUT subdriver name='USB communication driver (libusb 1.0)' ver='0.47')
   0.001760     [D2] libusb1: No appropriate HID device found
   0.001774     libusb1: Could not open any HID devices: no USB buses found
   0.001780     No matching HID UPS found
   0.001809     [D5] send_to_all: SETINFO driver.state "cleanup.exit"
   0.001818     upsnotify: failed to notify about state 4: no notification tech defined, will not spam more about it

You might consider adding this resolution to the release notes for 2.8.

Thanks for the assistance!

dennypage

@jhg said in NUT fails to start after 2.7.2 -> 2.8.0 upgrade:

Interesting. I would have thought the initial reboot, which occurred as part of the upgrade, would have done the trick, but it took a second reboot, just now, to get things working.

Glad you have it sorted.

There was no difference in the output of usbconfig show_ifdrv at any point -- before or after unplugging/replugging the USB cable, nor after rebooting.
...
Question: What would tell me whether or not a driver was loaded?

If there were an attached driver, it should have shown up with the show_ifdrv command. If you use the command and look at the other usb devices, I think they will show attached drivers. I don't expect to see a driver attached to the ups, because there is a quirk that tells the OS to ignore that device (and not attach a driver).

Look for idVendor and idProduct in the above output. The Vendor ID for your device is 0764, which corresponds to Cyber Power Systems, and the Product ID for your device is 0601, which is registered as "PR1500LCDRT2U UPS" (don't sweat an exact match for the name).

You can see the quirk with the following command:

[25.07-RC][root@fw]/root: usbconfig dump_device_quirks | grep 0764
VID=0x0764 PID=0x0005 REVLO=0x0000 REVHI=0xffff QUIRK=UQ_HID_IGNORE
VID=0x0764 PID=0x0501 REVLO=0x0000 REVHI=0xffff QUIRK=UQ_HID_IGNORE
VID=0x0764 PID=0x0601 REVLO=0x0000 REVHI=0xffff QUIRK=UQ_HID_IGNORE
[25.07-RC][root@fw]/root:

Your device is third on the list. The HID_IGNORE quirk says to ignore the device and not attach a driver.

@jhg said in NUT fails to start after 2.7.2 -> 2.8.0 upgrade:

You might consider adding this resolution to the release notes for 2.8.

LOL... sorry, I don't work here. While I wrote and maintain various packages, including NUT, I'm still just a volunteer. Most packages are actually written by volunteers.