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    Frequent Crashing (Page Fault) After Upgrade to 2.8.0 From Latest 2.7

    Scheduled Pinned Locked Moved General pfSense Questions
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    • K Offline
      kprovost @netblues
      last edited by

      @netblues said in Frequent Crashing (Page Fault) After Upgrade to 2.8.0 From Latest 2.7:

      @SteveITS said in Frequent Crashing (Page Fault) After Upgrade to 2.8.0 From Latest 2.7:

      Generally, yes, but per the docs pf may not sync states correctly between FreeBSD versions:

      pfsync tries very hard to be compatible between versions too, but bugs do happen.

      I agree, however 2.7.2 and 2.8 are on the same freebsd version, so it's safe to do so.

      They are not.
      They may both say "15", but they're not the same "15".

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      • N Offline
        netblues @kprovost
        last edited by

        @kprovost Still, minor versions/differences.

        No one would do that long term, but considering the situation above, that's the least of problems too.

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        • stephenw10S Offline
          stephenw10 Netgate Administrator
          last edited by

          Hmm, well that's a completely different backtrace.

          First Panic:

          db:1:pfs> bt
          Tracing pid 2 tid 100058 td 0xfffff8006c1a5740
          kdb_enter() at kdb_enter+0x33/frame 0xfffffe015852db10
          panic() at panic+0x43/frame 0xfffffe015852db70
          trap_fatal() at trap_fatal+0x40b/frame 0xfffffe015852dbd0
          trap_pfault() at trap_pfault+0x46/frame 0xfffffe015852dc20
          calltrap() at calltrap+0x8/frame 0xfffffe015852dc20
          --- trap 0xc, rip = 0xffffffff80cf2042, rsp = 0xfffffe015852dcf0, rbp = 0xfffffe015852dd90 ---
          __rw_wlock_hard() at __rw_wlock_hard+0x152/frame 0xfffffe015852dd90
          arptimer() at arptimer+0x252/frame 0xfffffe015852de10
          softclock_call_cc() at softclock_call_cc+0x16d/frame 0xfffffe015852dec0
          softclock_thread() at softclock_thread+0xe5/frame 0xfffffe015852def0
          fork_exit() at fork_exit+0x7b/frame 0xfffffe015852df30
          fork_trampoline() at fork_trampoline+0xe/frame 0xfffffe015852df30
          --- trap 0xafafafaf, rip = 0xafafafafafafafaf, rsp = 0xafafafafafafafaf, rbp = 0xafafafafafafafaf ---
          

          2nd Panic:

          db:1:pfs> bt
          Tracing pid 11 tid 100003 td 0xfffff8006c179740
          kdb_enter() at kdb_enter+0x33/frame 0xfffffe015840b9c0
          panic() at panic+0x43/frame 0xfffffe015840ba20
          trap_fatal() at trap_fatal+0x40b/frame 0xfffffe015840ba80
          trap_pfault() at trap_pfault+0x46/frame 0xfffffe015840bad0
          calltrap() at calltrap+0x8/frame 0xfffffe015840bad0
          --- trap 0xc, rip = 0xffffffff80d15bdd, rsp = 0xfffffe015840bba0, rbp = 0xfffffe015840bc00 ---
          callout_process() at callout_process+0x1ad/frame 0xfffffe015840bc00
          handleevents() at handleevents+0x186/frame 0xfffffe015840bc40
          timercb() at timercb+0x236/frame 0xfffffe015840bc90
          lapic_handle_timer() at lapic_handle_timer+0xab/frame 0xfffffe015840bcb0
          Xtimerint() at Xtimerint+0xb1/frame 0xfffffe015840bcb0
          --- interrupt, rip = 0xffffffff804eb162, rsp = 0xfffffe015840bd80, rbp = 0xfffffe015840bdb0 ---
          acpi_cpu_idle() at acpi_cpu_idle+0x2e2/frame 0xfffffe015840bdb0
          cpu_idle_acpi() at cpu_idle_acpi+0x46/frame 0xfffffe015840bdd0
          cpu_idle() at cpu_idle+0x9d/frame 0xfffffe015840bdf0
          sched_idletd() at sched_idletd+0x546/frame 0xfffffe015840bef0
          fork_exit() at fork_exit+0x7b/frame 0xfffffe015840bf30
          fork_trampoline() at fork_trampoline+0xe/frame 0xfffffe015840bf30
          --- trap 0xafafafaf, rip = 0xafafafafafafafaf, rsp = 0xafafafafafafafaf, rbp = 0xafafafafafafafaf ---
          

          I would try to compare more crashes if you can. Different and random backtraces like that usually points to a hardware issue. But that's from different version so it may simply be different there.

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          • R Offline
            rfranzke
            last edited by

            OK quick update here. I ran through the reinstall process on the backup firewall using the USB stick for install as well as using the USB config import on first boot. Seems to have worked mostly. None of the packages got re-installed however using this method so I re-installed them manually. Not sure why that did not work or happen.....maybe it just doesn't do that using this method. No matter I know the process now. Very cool it works this way and good to know so thanks for that heads up here. For those of you keeping track at home, I have re-installed the backup FW with a fresh USB stick using the 2.8.0 option. So I at the moment have a 2.8.1 install on the primary firewall and 2.8.0 running on the backup firewall. I'll see how this goes in terms of crash dumps for a bit and then upgrade the primary if all goes well. I wanted to do this to see if I can get on a proper latest stable build of CE. If the crashes continue I will have new dumps to post of the same OS. 2.8.0 is where I think I want to be as the changes in the new .1 beta did not help me here. But if nothing else its good for this N00B to run through the backup/restore process. Will seehowit goes. Thanks for the help all.

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            • stephenw10S Offline
              stephenw10 Netgate Administrator
              last edited by

              Hmm, the package should get reinstalled when importing a config. The only reason it wouldn't is if there was no access to the repo after the boot when the install is triggered. But you should see something logged if that happens.
              I sometimes see that if the interface config is very different and that's still in progress. Restoring the config again after boot will correctly reinstall packages if that's the case.

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              • R Offline
                rfranzke @stephenw10
                last edited by

                @stephenw10 Yes, I think this is exactly what happened here. After my last post I realized that the gateway I currently use to get to the Internet was not configured. I have a third link I use to get off net in my test environment. This config is for our data center environment and has IP address that do not exist here. So, I created a third DHCP interface to tie this into the actual LAN the boxes are currently on. I switch to using this interface as the gateway when I need them to be able to download PFBlockerNG updates, access Netgate Servers, etc. For some reason in my config I imported the GW was set to the normal GW which will work in my DC setup. Just doesn't work here. So, I had to manually switch to using the secondary gateway to download and install the missing packages.

                I got impatient and went ahead and reinstalled the primary with 2.8.0 and restored the config there. This time I saw a message on first login that said it was re-installing the packages in the background. I switched to the opt1 interface gateway and all the packages were installed perfectly. Not sure why I had to much trouble with previous backup/restores but this works slick today.

                So now I am running the HA pair both on fresh installs of 2.8.0 (not upgraded from 2.7.0). Will let this bake for today and see what we get. Will post any additional dumps I get here.

                Thanks all for the help.

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                • R Offline
                  rfranzke
                  last edited by

                  Well almost as soon as I hit 'Submit' on my last post, the backup firewall panicked again. ITs been running solid for several hours since the re-install. As soon as I get the primary up and running, something happened and all of a sudden crashed. Was just posting here so doing nothing on the FW. Just crash. Not sure I made this clear here but these are in my test environment. No traffic is going through them currently. Likely known but wanted to make sure folks know. They are sitting next to me on a test rack I have and can hear when the server restarts due to the fans spinning up.

                  Anyway here is the latest dump on 2.8.0:

                  textdump.tar (4).0

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                  • R Offline
                    rfranzke
                    last edited by

                    Any idea if FreeBSD/PFSense 15 has issues with nvme drives. Thats what I am running on these systems. Drives I am running in these boxes:

                    Crucial P3 2TB PCIe Gen3 3D NAND NVMe M.2 SSD CT2000P3SSD8

                    Memory:

                    Samsung 64GB DDR4 PC4-21300 2666MHz LRDIMM Quad Ranked Registered ECC Memory (M386A8K40BM2-CTD)

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                    • stephenw10S Offline
                      stephenw10 Netgate Administrator
                      last edited by

                      Hmm, OK that's identical to the first crash. Which was also in 2.8.0. Was that actually the same device?

                      No there's no known issue with NVMe drives. We use them in our hardware.

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                      • R Offline
                        rfranzke @stephenw10
                        last edited by rfranzke

                        @stephenw10 said in Frequent Crashing (Page Fault) After Upgrade to 2.8.0 From Latest 2.7:

                        Hmm, OK that's identical to the first crash. Which was also in 2.8.0. Was that actually the same device?

                        No there's no known issue with NVMe drives. We use them in our hardware.

                        Yes, same code, same device as the first dump post. It's the backup device in the CARP HA pair if that makes any difference. Both devices have the same exact hardware (CPU, MB, Disk, Mem, etc.).

                        Does the dump tell you anything specific as to what is happening, or just that it is the same as before. Should we be able to glean anything from this type of dump as to a specific cause, or do they more tell you that a crash occurred. Like a marker that something happened in case you are not around to witness it firsthand. These are sitting right next to me, so I am lucky enough to know when panics happen before even seeing the dump file. Are these dumps not capturing enough data to tell WHY the crash happened? Something I can tweak in the config to get additional info as to the cause?

                        Incidentally I got the one panic this morning and tried to get another today but this thing never panicked again. Go figure.

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                        • stephenw10S Offline
                          stephenw10 Netgate Administrator
                          last edited by

                          It doesn't mean anything to me. I can see it doesn't have much that's non-generic but I'll run it past some devs tomorrow.

                          Next step is either to enable a full core dump to analyse or try running the debug kernel.
                          https://docs.netgate.com/pfsense/en/latest/troubleshooting/debug-kernel.html

                          Do you have SWAP enabled on those? How big is it?
                          To get a full core dump usually requires SWAP at least as large as the RAM to dump it to.

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                          • R Offline
                            rfranzke @stephenw10
                            last edited by rfranzke

                            @stephenw10 said in Frequent Crashing (Page Fault) After Upgrade to 2.8.0 From Latest 2.7:

                            It doesn't mean anything to me. I can see it doesn't have much that's non-generic but I'll run it past some devs tomorrow.

                            Next step is either to enable a full core dump to analyse or try running the debug kernel.
                            https://docs.netgate.com/pfsense/en/latest/troubleshooting/debug-kernel.html

                            Do you have SWAP enabled on those? How big is it?
                            To get a full core dump usually requires SWAP at least as large as the RAM to dump it to.

                            I'm not sure how one would go about "enabling swap". I didn't do anything to specifically enable it anywhere that I am aware of. Installed using the installer, imported my config from before. If it's not enabled by default, then I likely don't have it enabled. Both boxes have 64GB of RAM installed in them and 2 TB Nvme drives.

                            Thanks for the link. I'll see about loading up the debug kernel to see it reveals anything useful.
                            Thanks for checking with the devs here. Again really appreciate the help on this.

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                            • stephenw10S Offline
                              stephenw10 Netgate Administrator
                              last edited by

                              It would be enabled by default but probably not at >64GB so dumping a full core to it may or may not be possible depending on how much RAM is actually in use. But first check how much SWAP there is. It's shown on the dashboard.

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                              • R Offline
                                rfranzke
                                last edited by rfranzke

                                Looks like maybe SWAP is enabled but only to 1024MB.

                                42a91513-244b-40d0-a400-a2f362db1baa-image.png
                                e9c93729-dca0-4227-900e-8342f3210d45-image.png

                                Seem correct? Dark is primary, light is secondary and the one that's crashed the most.

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                                • stephenw10S Offline
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  Hmm. Unfortunately I think you'd almost certainly need to reinstall that with a more SWAP to be able to dump the full core.

                                  R 1 Reply Last reply Reply Quote 0
                                  • R Offline
                                    rfranzke @stephenw10
                                    last edited by rfranzke

                                    @stephenw10 said in Frequent Crashing (Page Fault) After Upgrade to 2.8.0 From Latest 2.7:

                                    Hmm. Unfortunately I think you'd almost certainly need to reinstall that with a more SWAP to be able to dump the full core.

                                    Would the running debug kernel you propose avoid the need to reinstall to change swap to get what we would need, or would I need to change swap to get the dumps even with debug kernel in place? There is no way to change the amount of swap without reinstalling?

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                                    • stephenw10S Offline
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      If you have any additional backtraces to compare that would be useful. Particularly from 2.8.1 to confirm you get the same thing there repeatedly.

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                                      • stephenw10S Offline
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        The debug kernel doesn't require SWAP, so no reinstall, but it may not tell us more. It's worth trying though.

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                                        • stephenw10S Offline
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Mmm, looks like that first crash could be this: https://bugs.freebsd.org/bugzilla/show_bug.cgi?id=285813

                                          R 1 Reply Last reply Reply Quote 0
                                          • R Offline
                                            rfranzke @stephenw10
                                            last edited by rfranzke

                                            @stephenw10 said in Frequent Crashing (Page Fault) After Upgrade to 2.8.0 From Latest 2.7:

                                            The debug kernel doesn't require SWAP, so no reinstall, but it may not tell us more. It's worth trying though.

                                            If having proper swap in place to catch this is the sure-fire way to capture the relevant information needed to determine what this is, I'll work on that. I have the process of reinstalling down pretty good now.....not sure I know how to properly make swap adjustments needed to get this right but am willing to give it a go if it reveals something useful here.

                                            Any guidance on what the swap size should be here? It doesn't look like I'm using a ton of memory and I think general FreeBSD guidance is twice the amount of memory in the system. Does that sound like a reasonable set up for this test?

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