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    updating to acme 1.0 breaks system beyond repair: need to restore from backup

    Scheduled Pinned Locked Moved ACME
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    • M Offline
      MarvinFS
      last edited by MarvinFS

      Hi all,

      Is that something known?

      Trying to update the ACME to 1.0 from 0.9_1 and it completely breaks the system beyond repair instantly and system stops booting as well.

      Upgrading pfSense-pkg-acme...
      Updating pfSense-core repository catalogue...
      Fetching meta.conf:
      Fetching data.pkg:
      pfSense-core repository is up to date.
      Updating pfSense repository catalogue...
      Fetching meta.conf:
      Fetching data.pkg:
      pfSense repository is up to date.
      All repositories are up to date.
      The following 5 package(s) will be affected (of 0 checked):

      Installed packages to be REMOVED:
      bind-tools: 9.20.6
      pfSense: 2.8.0.1500029
      protobuf: 28.3,1
      protobuf-c: 1.4.1_7

      Installed packages to be UPGRADED:
      pfSense-pkg-acme: 0.9_1 -> 1.0 [pfSense]

      Number of packages to be removed: 4
      Number of packages to be upgraded: 1

      The operation will free 120 MiB.
      277 KiB to be downloaded.
      [1/1] Fetching pfSense-pkg-acme-1.0.pkg: .......... done
      Checking integrity... done (0 conflicting)
      [1/5] Deinstalling pfSense-2.8.0.1500029...
      [1/5] Deleting files for pfSense-2.8.0.1500029: ........

      then GUI goes
      https://fqdn:9443/pkg_mgr_install.php

      404 Not Found
      nginx

      and finally if system is rebooted

      2025-08-13_19-07-57.jpg

      johnpozJ S 4 Replies Last reply Reply Quote 0
      • johnpozJ Offline
        johnpoz LAYER 8 Global Moderator @MarvinFS
        last edited by johnpoz

        @MarvinFS I did not have acme installed on my 2.8 VM, but I just installed it.. And had no issues

        >> Installing pfSense-pkg-acme...
        Updating pfSense-core repository catalogue...
        Fetching meta.conf: 
        Fetching data.pkg: 
        pfSense-core repository is up to date.
        Updating pfSense repository catalogue...
        Fetching meta.conf: 
        Fetching data.pkg: 
        pfSense repository is up to date.
        All repositories are up to date.
        The following 4 package(s) will be affected (of 0 checked):
        
        New packages to be INSTALLED:
        	pfSense-pkg-acme: 1.0 [pfSense]
        	php83-ftp: 8.3.19 [pfSense]
        	php83-pecl-ssh2: 1.3.1 [pfSense]
        	socat: 1.8.0.2 [pfSense]
        
        Number of packages to be installed: 4
        

        What would concern me with what you posted is the REMOVAL

        Installed packages to be REMOVED:
        bind-tools: 9.20.6
        pfSense: 2.8.0.1500029
        protobuf: 28.3,1
        protobuf-c: 1.4.1_7
        

        I can't believe it would be a good thing to remove pfSense: 2.8.0.1500029

        I thought I read somewhere about fix for removal of packages.. Maybe it was in the 2.8.1 release notes?

        edit: well I didn't see it there - maybe it was redmine, I do recall reading somewhere there was issue with other packages being removed on install or update, etc. I will have to look around in the redmine

        An intelligent man is sometimes forced to be drunk to spend time with his fools
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        Please don't Chat/PM me for help, unless mod related
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        • S Offline
          slu @MarvinFS
          last edited by

          @MarvinFS said in updating to acme 1.0 breaks system beyond repair: need to restore from backup:

          Installed packages to be REMOVED:
          bind-tools: 9.20.6
          pfSense: 2.8.0.1500029
          protobuf: 28.3,1
          protobuf-c: 1.4.1_7

          REMOVED sounds not good...

          pfSense Gold subscription

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          • S Offline
            slu @MarvinFS
            last edited by slu

            @MarvinFS on which pfSense version you tried this?
            Since 2.8.0 is removed it must be 2.8.0 stable installed before...

            pfSense Gold subscription

            1 Reply Last reply Reply Quote 0
            • M Offline
              MarvinFS
              last edited by

              I don't know if that's my specific system, but it was cleanly installed not long ago after release of 2.8.0. and nothing fancy there.. so I'm confused what to do

              J 1 Reply Last reply Reply Quote 0
              • jimpJ Offline
                jimp Rebel Alliance Developer Netgate
                last edited by

                I can't replicate that here, either. My system has the same versions of those packages installed and ACME goes on fine without wanting to remove them.

                Sometimes we have seen issues like that happen if there were conflicting packages somehow, or third party repos enabled (like FreeBSD).

                What's odd is that it doesn't say why it wants to remove them, just that they are going to be removed.

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                • S Offline
                  slu @MarvinFS
                  last edited by

                  @MarvinFS same issue here?

                  https://forum.netgate.com/post/1223146

                  pfSense Gold subscription

                  M 1 Reply Last reply Reply Quote 0
                  • M Offline
                    MarvinFS @slu
                    last edited by

                    Dear @slu @jimp

                    Thank you for your support, people - really appreciate!
                    Failed to figure out what was that - probably some broken deps- I've had zenarmor manually installed and crowdsec.
                    I actually had that in the system - removed
                    rm /usr/local/etc/pkg/repos/Zenarmor.conf
                    rm /usr/local/etc/pkg/repos/FreeBSD.conf
                    rm /usr/local/etc/pkg.conf

                    but that didn't change anything I ended up fresh installing 2.7.2 from ISO, then upgrading to 2.8 and then restoring config (can't use netinstall as new installer doesn't want to connect to my pppoe during setup for unknown reason - so I can't use it, but it works just perfectly fine in GUI)

                    Now the issue is resolved and I've installed acme just fine... can't tell what was that - I've been using pfsense maybe 10+ years.

                    1 Reply Last reply Reply Quote 1
                    • J Offline
                      jwt Netgate @MarvinFS
                      last edited by

                      @MarvinFS said in updating to acme 1.0 breaks system beyond repair: need to restore from backup:

                      it was cleanly installed not long ago after release of 2.8.0.

                      installed or upgraded?

                      @MarvinFS said in updating to acme 1.0 breaks system beyond repair: need to restore from backup:

                      can't use netinstall as new installer doesn't want to connect to my pppoe during setup for unknown reason - so I can't use it, but it works just perfectly fine in GUI)

                      more details here would be good.

                      @MarvinFS said in updating to acme 1.0 breaks system beyond repair: need to restore from backup:

                      I've had zenarmor manually installed and crowdsec.

                      hope your foot is OK

                      M 1 Reply Last reply Reply Quote 0
                      • M Offline
                        MarvinFS @jwt
                        last edited by MarvinFS

                        @jwt said in updating to acme 1.0 breaks system beyond repair: need to restore from backup:

                        installed or upgraded?

                        2.7.2 was installed first from iso then upgraded to 2.8 then config restored - that resolved the issue.

                        @jwt said in updating to acme 1.0 breaks system beyond repair: need to restore from backup:

                        more details here would be good.

                        no details - unfortunately installer doesn't provide any logs or troubleshooting info, except "unable to contact netgate servers" during install. Despite same PPPoE username and password specified in the initial prompt as used during normal operations.

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