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    24.11 to 25.07.1 problem

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • G Offline
      Globo
      last edited by

      Hello,
      I tried updating my pfsense+ on a Netgate 7100 from version 24.11 to 25.07.1.
      On the web page, before the reboot, it says "successful."
      After the reboot, I'm back to 24.11.
      When I look in the system -> environment, I see the warning message on the boot 25.07.1.
      And the default boot stay on 24.11.
      I don't get any particular error messages.
      Any ideas?

      GertjanG 1 Reply Last reply Reply Quote 0
      • GertjanG Online
        Gertjan @Globo
        last edited by

        @Globo said in 24.11 to 25.07.1 problem:

        Any ideas?

        Check disk space.
        Remember the most important cable that came with the 7100 ? (The console cable ^^) : connect it, and try to re upgrade using the console menu.
        Tip : have what is shown on the screen also logged to a file for later analyses.

        What probably/might have happened : it booted into the new 25.07.1 "ZFS" environment and it had to succeed within :

        e74a8ea0-efc2-4f63-891a-4c9042383a9b-image.png

        (300 second) and if that's not the case, it boot back into the previous env.

        No "help me" PM's please. Use the forum, the community will thank you.
        Edit : and where are the logs ??

        1 Reply Last reply Reply Quote 0
        • stephenw10S Online
          stephenw10 Netgate Administrator
          last edited by

          Yes, it probably failed the boot verification check after booting into the upgraded BE. Which means it's not a drive space issue. But you should see an alert on the dashboard if it fails to boot check and rolls back.

          You would need to see the boot log from the new BE to see where it's failing.

          G 1 Reply Last reply Reply Quote 0
          • G Offline
            Globo
            last edited by

            Hi,

            I verify the disk, just used 16% of the 20Go.
            I uninstall all packages
            I changes, in boot verification 300 by 900.
            Connected to the consoles via putty and try update.
            Update is success, after reboot the 25.07, stop a this

            eeab2478-aa6a-42b0-bf77-a650ef2a0a32-image.png

            and after rollback to 24.11.
            I try to find where is the error.... but find nothing.

            1 Reply Last reply Reply Quote 0
            • G Offline
              Globo @stephenw10
              last edited by

              @stephenw10

              Hi,

              I verify the disk, just used 16% of the 20Go.
              I uninstall all packages
              I changes, in boot verification 300 by 900.
              Connected to the consoles via putty and try update.
              Update is success, after reboot the 25.07, stop
              and after rollback to 24.11.
              I try to find where is the error.... but find nothing.

              GertjanG 1 Reply Last reply Reply Quote 0
              • GertjanG Online
                Gertjan @Globo
                last edited by

                @Globo said in 24.11 to 25.07.1 problem:

                16% of the 20Go

                20 Go ... what is the disk type ?

                A solution that would work for sure : go TAC, get the Installer, vreate an USB boot drive (see pfSense doc) and install from 'scratch'. The current config will be retrieved and re-used.

                No "help me" PM's please. Use the forum, the community will thank you.
                Edit : and where are the logs ??

                1 Reply Last reply Reply Quote 0
                • jimpJ Offline
                  jimp Rebel Alliance Developer Netgate
                  last edited by

                  Might be the issue that the config backups folder wasn't being cleaned up. Check /conf/backup and see how many files are in there. Usually there's only around 30 XML files.

                  If you see hundreds or thousands, then that needs to be cleaned up before you upgrade. The current version has that fixed, but it isn't automatically cleaned because PHP times out.

                  If that is the case, you can run the following shell command to clean up all but the 30 most recent backups and then try again:

                  /bin/ls -1t /conf/backup/config-*.xml | /usr/bin/tail -n +30 | /usr/bin/xargs -n 100 /bin/rm
                  

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                  1 Reply Last reply Reply Quote 1
                  • stephenw10S Online
                    stephenw10 Netgate Administrator
                    last edited by

                    Do you see the full output at the serial console, to the console menu, in 24.11?

                    1 Reply Last reply Reply Quote 0
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