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    Strange gateway behavior after ISP did upgrade (monitor IP fixed it)

    Scheduled Pinned Locked Moved General pfSense Questions
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    • C Offline
      cuteliquid11
      last edited by

      Hi All,

      Something odd just happened with my home internet. My ISP - Spectrum did some upgrade (they planned it over email thread). Upon waking up from that night I discovered my gateway was down.

      Strange thing is that if I bypass Pfsense and plugged consumer router, internet would be back.

      After checking with TAC support they suggested to put 1.1.1.1 IP to monitor IP field. It fixed it!

      So, what does this do outside form ICMP ping? Is it something new that ISP prefer now?

      Thanks

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      • S Offline
        SteveITS Galactic Empire @cuteliquid11
        last edited by

        @cuteliquid11 possibly your new gateway doesn’t respond to pings?

        Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
        When upgrading, allow 10-15 minutes to reboot, or more depending on packages, CPU, and/or disk speed.
        Upvote 👍 helpful posts!

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        • C Offline
          cuteliquid11 @SteveITS
          last edited by

          @SteveITS Can it be that after their "upgrades" they started to block device upstream ping? Is it new normal these days? I just never paid attention to this option and until recently never had this issue.

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          • S Offline
            SteveITS Galactic Empire @cuteliquid11
            last edited by

            @cuteliquid11 Possibly, or if you had set a fixed IP maybe that IP changed.

            On a one-WAN system you can also check "Disable Gateway Monitoring Action" so pfSense won't take down WAN if there is packet loss. but will still log it.

            Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
            When upgrading, allow 10-15 minutes to reboot, or more depending on packages, CPU, and/or disk speed.
            Upvote 👍 helpful posts!

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            • C Offline
              cuteliquid11 @SteveITS
              last edited by

              @SteveITS Do you mean in the routing? I'm planning to add 2nd ISP later and fail-over.

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              • S Offline
                SteveITS Galactic Empire @cuteliquid11
                last edited by

                @cuteliquid11 Yes if you edit the gateway in system>routing. But you'll want that on if you fail over so pfSense does something when WAN1 drops.

                Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                When upgrading, allow 10-15 minutes to reboot, or more depending on packages, CPU, and/or disk speed.
                Upvote 👍 helpful posts!

                C 1 Reply Last reply Reply Quote 0
                • C Offline
                  cuteliquid11 @SteveITS
                  last edited by

                  @SteveITS Right, that's what I felt. I guess from now on I will be adding external IP's to monitor gateway.

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