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    Attention Firebox X Series Users - Testing Needed

    Scheduled Pinned Locked Moved 2.0-RC Snapshot Feedback and Problems - RETIRED
    53 Posts 14 Posters 31.0k Views
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    • R
      rewt
      last edited by

      It happened again, with ACPI enabled - I had the dashboard up on 1.2.3 and walked away for a bit, came back to 6 or so watchdog errors. So far, 1.2.2 seemed more stable than 1.2.3 in regards to watchdog errors. I'm upgrading to the latest 2.0 build now, and crossing my fingers that everything I need is stable enough (and that the upgrade works, don't feel like pulling my cf card for a fresh install).

      1 Reply Last reply Reply Quote 0
      • R
        rewt
        last edited by

        Just happened again on 2.0 (Wed Apr 22 06:33:58 EDT 2009 build) when I clicked the "System Tunables" tab under System, Advanced. Unable to reproduce following the same steps.

        1 Reply Last reply Reply Quote 0
        • R
          rewt
          last edited by

          Found a way to recreate the watchdog errors… ssh to your Firebox running PFS and cat /dev/random.

          1 Reply Last reply Reply Quote 0
          • D
            DimitriRodis
            last edited by

            Can you post your output from:
            pciconf -lcv
            dmesg
            vmstat -i

            Thanks for testing!

            1 Reply Last reply Reply Quote 0
            • D
              DimitriRodis
              last edited by

              After you do that, can you try a fresh flash? I've only tried fresh flashes, and have still not been able to repro watchdogs on 2.0 (even with 3 cat /dev/random running).

              1 Reply Last reply Reply Quote 0
              • R
                rewt
                last edited by

                @pciconf:

                hostb0@pci0:0:0:0:      class=0x060000 card=0x11308086 chip=0x11308086 rev=0x04 hdr=0x00
                    class      = bridge                                                               
                    subclass  = HOST-PCI                                                             
                    cap 09[88] = vendor (length 4) Intel cap 14 version 1                             
                    cap 02[a0] = AGP 2x 1x SBA disabled                                               
                pcib1@pci0:0:1:0:      class=0x060400 card=0x00000000 chip=0x11318086 rev=0x04 hdr=0x01
                    class      = bridge                                                               
                    subclass  = PCI-PCI                                                               
                pcib2@pci0:0:30:0:      class=0x060400 card=0x00000000 chip=0x244e8086 rev=0x05 hdr=0x01
                    class      = bridge                                                               
                    subclass  = PCI-PCI                                                               
                isab0@pci0:0:31:0:      class=0x060100 card=0x00000000 chip=0x24408086 rev=0x05 hdr=0x00
                    class      = bridge                                                               
                    subclass  = PCI-ISA                                                               
                atapci0@pci0:0:31:1:    class=0x010180 card=0x24408086 chip=0x244b8086 rev=0x05 hdr=0x00
                    class      = mass storage                                                         
                    subclass  = ATA                                                                   
                safe0@pci0:2:6:0:      class=0xff0000 card=0x00010001 chip=0x114116ae rev=0x01 hdr=0x00
                re0@pci0:2:9:0: class=0x020000 card=0x813910ec chip=0x813910ec rev=0x20 hdr=0x00       
                    class      = network                                                               
                    subclass  = ethernet                                                             
                    cap 01[50] = powerspec 2  supports D0 D1 D2 D3  current D0                         
                re1@pci0:2:10:0:        class=0x020000 card=0x813910ec chip=0x813910ec rev=0x20 hdr=0x00
                    class      = network                                                               
                    subclass  = ethernet                                                             
                    cap 01[50] = powerspec 2  supports D0 D1 D2 D3  current D0                         
                re2@pci0:2:11:0:        class=0x020000 card=0x813910ec chip=0x813910ec rev=0x20 hdr=0x00
                    class      = network                                                               
                    subclass  = ethernet                                                             
                    cap 01[50] = powerspec 2  supports D0 D1 D2 D3  current D0                         
                re3@pci0:2:12:0:        class=0x020000 card=0x813910ec chip=0x813910ec rev=0x20 hdr=0x00
                    class      = network                                                               
                    subclass  = ethernet                                                             
                    cap 01[50] = powerspec 2  supports D0 D1 D2 D3  current D0                         
                re4@pci0:2:13:0:        class=0x020000 card=0x813910ec chip=0x813910ec rev=0x20 hdr=0x00
                    class      = network                                                               
                    subclass  = ethernet                                                             
                    cap 01[50] = powerspec 2  supports D0 D1 D2 D3  current D0                         
                re5@pci0:2:14:0:        class=0x020000 card=0x813910ec chip=0x813910ec rev=0x20 hdr=0x00
                    class      = network                                                               
                    subclass  = ethernet                                                             
                    cap 01[50] = powerspec 2  supports D0 D1 D2 D3  current D0

                @dmesg:

                Copyright © 1992-2009 The FreeBSD Project.                                                                         
                Copyright (c) 1979, 1980, 1983, 1986, 1988, 1989, 1991, 1992, 1993, 1994                                             
                        The Regents of the University of California. All rights reserved.                                           
                FreeBSD is a registered trademark of The FreeBSD Foundation.                                                         
                FreeBSD 7.1-RELEASE-p5 #0: Wed Apr 22 13:05:32 EDT 2009                                                             
                    sullrich@RELENG_2_0-snapshots.pfsense.org:/usr/obj.pfSense/usr/pfSensesrc/src/sys/pfSense_wrap.7                 
                Timecounter "i8254" frequency 1193182 Hz quality 0                                                                   
                CPU: Intel(R) Celeron(TM) CPU                1200MHz (1202.74-MHz 686-class CPU)                                     
                  Origin = "GenuineIntel"  Id = 0x6b4  Stepping = 4                                                                 
                  Features=0x383f9ff<fpu,vme,de,pse,tsc,msr,pae,mce,cx8,sep,mtrr,pge,mca,cmov,pat,pse36,mmx,fxsr,sse>real memory  = 268435456 (256 MB)                                                                                   
                avail memory = 248643584 (237 MB)                                                                                   
                wlan: mac acl policy registered                                                                                     
                ACPI Error (tbxfroot-0308): A valid RSDP was not found [20070320]                                                   
                ACPI: Table initialisation failed: AE_NOT_FOUND                                                                     
                ACPI: Try disabling either ACPI or apic support.                                                                     
                cryptosoft0: <software crypto="">on motherboard                                                                       
                pcib0: <intel 82815="" (i815="" gmch)="" host="" to="" hub="" bridge="">pcibus 0 on motherboard                                         
                pir0: <pci 11="" interrupt="" routing="" table:="" entries="">on motherboard                                                       
                $PIR: Using invalid BIOS IRQ 9 from 2.13.INTA for link 0x63                                                         
                pci0: <pci bus="">on pcib0                                                                                             
                pcib1: <pci-pci bridge="">at device 1.0 on pci0                                                                       
                pci1: <pci bus="">on pcib1                                                                                             
                pcib2: <pcibios pci-pci="" bridge="">at device 30.0 on pci0                                                               
                pci2: <pci bus="">on pcib2                                                                                             
                safe0 mem 0xe7bfe000-0xe7bfffff irq 3 at device 6.0 on pci2                                                         
                safe0: [ITHREAD]                                                                                                     
                safe0: SafeNet SafeXcel-1141 rng des/3des aes md5 sha1 null                                                         
                re0: <realtek 10="" 8139c+="" 100basetx="">port 0xd500-0xd5ff mem 0xefefa000-0xefefa1ff irq 10 at device 9.0 on pci2         
                re0: Chip rev. 0x74800000                                                                                           
                re0: MAC rev. 0x00000000                                                                                             
                miibus0: <mii bus="">on re0                                                                                           
                rlphy0: <realtek internal="" media="" interface="">PHY 0 on miibus0                                                         
                rlphy0:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto                                                       
                re0: Ethernet address: 00:90:7f:30:d6:1d                                                                             
                re0: [FILTER]                                                                                                       
                re1: <realtek 10="" 8139c+="" 100basetx="">port 0xd600-0xd6ff mem 0xefefb000-0xefefb1ff irq 5 at device 10.0 on pci2         
                re1: Chip rev. 0x74800000                                                                                           
                re1: MAC rev. 0x00000000                                                                                             
                miibus1: <mii bus="">on re1                                                                                           
                rlphy1: <realtek internal="" media="" interface="">PHY 0 on miibus1                                                         
                rlphy1:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto                                                       
                re1: Ethernet address: 00:90:7f:30:d6:1e                                                                             
                re1: [FILTER]                                                                                                       
                re2: <realtek 10="" 8139c+="" 100basetx="">port 0xd900-0xd9ff mem 0xefefc000-0xefefc1ff irq 11 at device 11.0 on pci2       
                re2: Chip rev. 0x74800000                                                                                           
                re2: MAC rev. 0x00000000                                                                                             
                miibus2: <mii bus="">on re2                                                                                           
                rlphy2: <realtek internal="" media="" interface="">PHY 0 on miibus2                                                         
                rlphy2:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto                                                       
                re2: Ethernet address: 00:90:7f:30:d6:1f                                                                             
                re2: [FILTER]                                                                                                       
                re3: <realtek 10="" 8139c+="" 100basetx="">port 0xda00-0xdaff mem 0xefefd000-0xefefd1ff irq 12 at device 12.0 on pci2       
                re3: Chip rev. 0x74800000                                                                                           
                re3: MAC rev. 0x00000000                                                                                             
                miibus3: <mii bus="">on re3                                                                                           
                rlphy3: <realtek internal="" media="" interface="">PHY 0 on miibus3                                                         
                rlphy3:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto                                                       
                re3: Ethernet address: 00:90:7f:30:d6:20                                                                             
                re3: [FILTER]                                                                                                       
                re4: <realtek 10="" 8139c+="" 100basetx="">port 0xdd00-0xddff mem 0xefefe000-0xefefe1ff irq 9 at device 13.0 on pci2         
                re4: Chip rev. 0x74800000                                                                                           
                re4: MAC rev. 0x00000000                                                                                             
                miibus4: <mii bus="">on re4                                                                                           
                rlphy4: <realtek internal="" media="" interface="">PHY 0 on miibus4                                                         
                rlphy4:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto                                                       
                re4: Ethernet address: 00:90:7f:30:d6:21                                                                             
                re4: [FILTER]                                                                                                       
                re5: <realtek 10="" 8139c+="" 100basetx="">port 0xde00-0xdeff mem 0xefeff000-0xefeff1ff irq 6 at device 14.0 on pci2         
                re5: Chip rev. 0x74800000                                                                                           
                re5: MAC rev. 0x00000000                                                                                             
                miibus5: <mii bus="">on re5                                                                                           
                rlphy5: <realtek internal="" media="" interface="">PHY 0 on miibus5                                                         
                rlphy5:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto                                                       
                re5: Ethernet address: 00:90:7f:30:d6:22                                                                             
                re5: [FILTER]                                                                                                       
                isab0: <pci-isa bridge="">at device 31.0 on pci0                                                                       
                isa0: <isa bus="">on isab0                                                                                             
                atapci0: <intel ich2="" udma100="" controller="">port 0x1f0-0x1f7,0x3f6,0x170-0x177,0x376,0xff00-0xff0f at device 31.1 on pci0
                ata0: <ata 0="" channel="">on atapci0                                                                                     
                ata0: [ITHREAD]                                                                                                     
                ata1: <ata 1="" channel="">on atapci0                                                                                     
                ata1: [ITHREAD]                                                                                                     
                cpu0 on motherboard                                                                                                 
                orm0: <isa option="" rom="">at iomem 0xe0000-0xe0fff pnpid ORM0000 on isa0                                               
                ppc0: <parallel port="">at port 0x378-0x37f irq 7 on isa0                                                             
                ppc0: Generic chipset (ECP/PS2/NIBBLE) in COMPATIBLE mode                                                           
                ppc0: FIFO with 16/16/16 bytes threshold                                                                             
                ppbus0: <parallel port="" bus="">on ppc0                                                                                 
                ppbus0: [ITHREAD]                                                                                                   
                ppi0: <parallel i="" o="">on ppbus0                                                                                       
                ppc0: [GIANT-LOCKED]                                                                                                 
                ppc0: [ITHREAD]                                                                                                     
                sio0 at port 0x3f8-0x3ff irq 4 flags 0x10 on isa0                                                                   
                sio0: type 16550A, console                                                                                           
                sio0: [FILTER]                                                                                                       
                sio1: configured irq 3 not in bitmap of probed irqs 0                                                               
                sio1: port may not be enabled                                                                                       
                unknown: <pnp0c01>can't assign resources (memory)                                                                   
                speaker0: <pc speaker="">at port 0x61 pnpid PNP0800 on isa0                                                           
                unknown: <pnp0501>can't assign resources (port)                                                                     
                unknown: <pnp0401>can't assign resources (port)                                                                     
                RTC BIOS diagnostic error 20<config_unit>Timecounter "TSC" frequency 1202735037 Hz quality 800                                                               
                Timecounters tick every 10.000 msec                                                                                 
                IPsec: Initialized Security Association Processing.                                                                 
                ad0: FAILURE - SET_MULTI status=51 <ready,dsc,error>error=4<aborted>ad0: 3887MB <cf4ghs 20080116="">at ata0-master PIO4                                                                   
                Trying to mount root from ufs:/dev/ad0s1a                                                                           
                re0: link state changed to UP                                                                                       
                re0: link state changed to DOWN                                                                                     
                re0: link state changed to UP                                                                                       
                re1: link state changed to DOWN                                                                                     
                re2: link state changed to UP                                                                                       
                re2: link state changed to DOWN                                                                                     
                bridge0: Ethernet address: 1e:64:49:eb:aa:05                                                                         
                re2: promiscuous mode enabled                                                                                       
                re1: promiscuous mode enabled
                re3: link state changed to DOWN
                re4: link state changed to DOWN
                re5: link state changed to DOWN
                pflog0: promiscuous mode enabled
                re1: link state changed to UP
                re2: link state changed to UP
                re1: watchdog timeout
                re1: watchdog timeout
                re1: watchdog timeout
                re1: watchdog timeout
                re1: watchdog timeout
                re1: watchdog timeout
                re1: watchdog timeout
                re1: watchdog timeout
                re1: watchdog timeout
                re1: watchdog timeout
                re1: watchdog timeout
                re1: watchdog timeout
                re1: watchdog timeout
                re1: watchdog timeout
                re1: watchdog timeout
                re1: watchdog timeout</cf4ghs></aborted></ready,dsc,error></config_unit></pnp0401></pnp0501></pc></pnp0c01></parallel></parallel></parallel></isa></ata></ata></intel></isa></pci-isa></realtek></mii></realtek></realtek></mii></realtek></realtek></mii></realtek></realtek></mii></realtek></realtek></mii></realtek></realtek></mii></realtek></pci></pcibios></pci></pci-pci></pci></pci></intel></software></fpu,vme,de,pse,tsc,msr,pae,mce,cx8,sep,mtrr,pge,mca,cmov,pat,pse36,mmx,fxsr,sse>

                @vmstat:

                interrupt                          total      rate
                irq0: clk                        1206531        99
                irq3: safe0                            1          0
                irq4: sio0                          293          0
                irq5: re1                        142810        11
                irq7: ppbus0 ppc0                      1          0
                irq8: rtc                        1544290        127
                irq10: re0                        150821        12
                irq11: re2                        15686          1
                irq14: ata0                      1742049        144
                Total                            4802482        398

                1 Reply Last reply Reply Quote 0
                • R
                  rewt
                  last edited by

                  @DimitriRodis:

                  After you do that, can you try a fresh flash? I've only tried fresh flashes, and have still not been able to repro watchdogs on 2.0 (even with 3 cat /dev/random running).

                  I'll see if I can get a chance for a fresh flash this weekend. A single cat /dev/random will make my box fire off a few watchdog errors, become unresponsive for 2-3 minutes, and eventually end with a dead ssh session, every time I've tried.

                  1 Reply Last reply Reply Quote 0
                  • D
                    DimitriRodis
                    last edited by

                    Also, if you are able to repro on a fresh flash, can you try a capture?

                    tcpdump s 0 -w /tmp/re1.pcap -ni re1

                    (Replace re1 with re0 or re2, etc–whichever interface is giving you timeouts).

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                    • D
                      DimitriRodis
                      last edited by

                      I noticed in your dmesg output:
                      –---
                      ACPI Error (tbxfroot-0308): A valid RSDP was not found [20070320]                                                   
                      ACPI: Table initialisation failed: AE_NOT_FOUND                                                                     
                      ACPI: Try disabling either ACPI or apic support.                                                                     
                      –---

                      I don't have this in my dmesg output. What's in your /boot/loader.conf?

                      1 Reply Last reply Reply Quote 0
                      • R
                        rewt
                        last edited by

                        Defaults, plus disable DMA for my CF card (wouldn't work otherwise) and a commented out disable ACPI (tried on 1.2.2 to stop watchdog errors).

                        cat /boot/loader.conf

                        autoboot_delay="1"
                        vm.kmem_size="435544320"
                        vm.kmem_size_max="535544320"
                        kern.ipc.nmbclusters="0"
                        hw.ata.ata_dma=0
                        #hint.acpi.0.disabled=1

                        1 Reply Last reply Reply Quote 0
                        • D
                          DimitriRodis
                          last edited by

                          From a standard 2.0 flash, /boot/loader.conf contains:

                          hw.ata.atapi_dma="0"
                          hw.ata.ata_dma="0"
                          loader_color="NO"
                          console=comconsole
                          autoboot_delay="5"
                          hw.ata.wc="0"
                          kern.ipc.nmbclusters="0"
                          beastie_disable="YES"
                          vm.kmem_size="435544320"
                          vm.kmem_size_max="535544320"

                          1 Reply Last reply Reply Quote 0
                          • D
                            DimitriRodis
                            last edited by

                            If you are able to get into the BIOS on your firebox, can you make sure you are testing with ACPI enabled? The error on your dmesg indicates that ACPI might be turned off in the BIOS.

                            1 Reply Last reply Reply Quote 0
                            • R
                              rewt
                              last edited by

                              @DimitriRodis:

                              If you are able to get into the BIOS on your firebox, can you make sure you are testing with ACPI enabled? The error on your dmesg indicates that ACPI might be turned off in the BIOS.

                              If I can find the PS2 port pinout for the motherboard, a PS2 connector I can repurpose, a PCI video card, and the time, I'll see what I can manage. Unless there is an easier way I'm missing?

                              1 Reply Last reply Reply Quote 0
                              • R
                                rewt
                                last edited by

                                I just tried turning on TSO on re1 (the interface I always see watchdog's on) and it definitely increased the time before cat'ing /dev/random caused an error. It still happened, but it took 1-2 minutes instead of 15 seconds. During the time I was cat'ing /dev/random, I definitely did notice a performance hit - I ran a speed test before and during, got 6.5mbit before and 4mbit (consistently). Still not fixed, but this seems like progress… I'll still try to get a clean image on at some point in the next few days to see if that helps.

                                1 Reply Last reply Reply Quote 0
                                • D
                                  DimitriRodis
                                  last edited by

                                  I know I've never been in the BIOS of my fireboxes, just seems strange to see those odd messages in your dmesg output.

                                  Don't tear up a connector yet– just do a fresh flash to 2.0 and test that way and let me know.

                                  1 Reply Last reply Reply Quote 0
                                  • D
                                    DimitriRodis
                                    last edited by

                                    Just FYI, haven't been able to reproduce timeouts on 2.0 still, using cat /dev/random. As you can see, about 40GB of traffic has come out of that interface, Not a single watchdog timeout on 2.0.

                                    LAN interface (re2) 
                                    Status up 
                                    MAC address 00:90:7f:32:8a:94 
                                    IP address 192.168.1.1   
                                    Subnet mask 255.255.255.0 
                                    Media 100baseTX <full-duplex> 
                                    In/out packets 41004200/41004169 (2.63 GB/41.24 GB) 
                                    In/out packets (pass) 41004169/64873580 (2.63 GB/41.24 GB) 
                                    In/out packets (block) 31/0 (3 KB/0 bytes) 
                                    In/out errors 0/0 
                                    Collisions 0

                                    Have you tried a fresh default flash of 2.0 yet?</full-duplex>

                                    1 Reply Last reply Reply Quote 0
                                    • R
                                      rewt
                                      last edited by

                                      The problem still exists after a clean reinstall. Tested against 2009-04-25 17:12 build, with the following configuration:

                                      • Added to /boot/loader.conf:
                                        hw.ata.ata_dma=0
                                      • Configured interfaces (set WAN=re0, set LAN=re1, configured IP/netmask on re1)
                                      • Configured DHCP (reservations, address range, domain name, NTP server)

                                      Cat'ing /dev/random still causes watchdog errors within 15-20 seconds. ACPI errors still show in dmesg. I also reset BIOS settings to defaults (via front LCD panel), with no noticeable changes.

                                      1 Reply Last reply Reply Quote 0
                                      • D
                                        DimitriRodis
                                        last edited by

                                        Any particular reason you're editing loader.conf and adding hw.ata.ata_dma=0? Like I said, Im using all defaults– the only other diff that I can see between you and me (besides the ACPI error) is that you are using re1 for LAN, and I am using re2 (normally I leave re0 and re1 in case I have multiple WANs-- my re1 is empty currently).

                                        What is your LAN interface plugged into (a switch I presume? what kind)? My re2 (LAN) is plugged directly into my laptop with a crossover cable. I have also changed speed/duplex settings on my laptop during tests last week just to be sure there isn't a problem with a particular speed, and there is not.

                                        Would it be possible to plug your LAN interface directly into a computer (via crossover) to take the switch out of the equation?

                                        I am still puzzled by the ACPI errors in your dmesg output-- I have 3 firebox x5/7/1000 series units, and none of them have that error during bootup.

                                        1 Reply Last reply Reply Quote 0
                                        • D
                                          DimitriRodis
                                          last edited by

                                          Ok, so I just flashed a 2.0 image, and changed my LAN interface to be re1 instead of re2–- guess what? watchdog timeouts.

                                          1 Reply Last reply Reply Quote 0
                                          • R
                                            rewt
                                            last edited by

                                            That is odd, because I changed my LAN interface to re2 and still had watchdog timeouts. I haven't yet had a chance to connect directly without a switch, to see if that makes any difference. I'm currently running a Linksys SD2008, which is a 8-port unmanaged gig switch - By this weekend I'll probably have a Cisco 2950-24 sitting inline between the Firebox and Linksys. I'll update this thread with the results of direct vs Cisco vs Linksys, once I get to test.

                                            1 Reply Last reply Reply Quote 0
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