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    Default gateway incorrect

    Scheduled Pinned Locked Moved General pfSense Questions
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    • E
      EddieA
      last edited by

      This is a follow up, with more information about this problem I reported.

      I've been running pfSense, as my firewall since around March.  That issue, in July was the 1st time it happened.  Since then, it's happened 3 more times.  August 5th, August 18th, and last time on August 20th.  On that last occasion, my system had been up for less than 2 hours when it "broke".

      Basically, I lose all connection to the internet, from my internal network, all all DNS lookup attempts are blocked by the firewall.

      What it looks like happens, is that something happens on the WAN interface, as each time I've seen this, it appears to start with:

      Aug 18 21:29:33 roadblock kernel: re0: link state changed to DOWN
      Aug 18 21:29:35 roadblock kernel: re0: link state changed to UP
      

      At that point, and I don't entirely understand why, when it tries to do a DHCP renewal, it get's an IP from my cable modem, 192.168.100.10.

      Aug 18 21:29:53 roadblock dhclient[29217]: bound to 192.168.100.10 -- renewal in
       30 seconds.
      

      I'm assuming, at that point, is where the "damage" is done, based on what I see later.  Unfortunately, I've never been able to catch things, while it still has the 192.168.100.10 address assigned.

      A couple of minutes later, I see the dhclient binding to the correct, cable ISP, address, and everything appears to be correct.

      Aug 18 21:31:18 roadblock dhclient[29283]: bound to 98.148.127.153 -- renewal in
       43199 seconds.
      Aug 18 21:31:18 roadblock dhclient[29218]: connection closed
      Aug 18 21:31:18 roadblock dhclient[29218]: connection closed
      Aug 18 21:31:18 roadblock dhclient[29218]: exiting.
      Aug 18 21:31:18 roadblock dhclient[29218]: exiting.
      Aug 18 21:31:32 roadblock dhclient[29952]: bound to 98.148.127.153 -- renewal in 43192 seconds.
      
      

      But, unfortunately it isn't.  The one piece that I think was changed, when the 192.168.100.10 address was given out, that doesn't get reset, when the correct address is recovered, is the "default gateway":

      [root@roadblock.bogolinux.net]/root(2): netstat -r
      Routing tables
      
      Internet:
      Destination        Gateway            Flags    Refs      Use  Netif Expire
      default            192.168.100.1      UGS         0   790210    vr0
      98.148.120.0/21    link#2             UC          0        0    re0
      98.148.120.1       00:01:5c:31:76:01  UHLW        1        0    re0   1222
      98.148.127.153     localhost          UGHS        0        1    lo0
      localhost          localhost          UH          2        0    lo0
      192.168.0.0        link#1             UC          0        0    vr0
      ...
      
      

      Notice it's still pointing to the cable modem, as it's IP, instead of my ISP's IP, and also it's assigned my LAN interface, not my WAN.

      Here's the "correct" version:

      [root@roadblock.bogolinux.net]/root(2): netstat -r
      Routing tables
      
      Internet:
      Destination        Gateway            Flags    Refs      Use  Netif Expire
      default            cpe-98-148-120-1.s UGS         0    21976    re0
      98.148.120.0/21    link#2             UC          0        0    re0
      cpe-98-148-120-1.s 00:01:5c:31:76:01  UHLW        2     1070    re0   1200
      cpe-98-148-127-153 localhost          UGHS        0        0    lo0
      localhost          localhost          UH          1        0    lo0
      192.168.0.0        link#1             UC          0        0    vr0
      ...
      
      

      I do have an alias, for 192.168.100.1, for my cable modem, in the LAN configuration, to stop my syslog being flooded with messages, during normal operation, as per a previous post I found in these forums:

      [root@roadblock.bogolinux.net]/root(1): ifconfig
      vr0: flags=8843 <up,broadcast,running,simplex,multicast>metric 0 mtu 1500
              options=2808 <vlan_mtu,wol_ucast,wol_magic>ether 00:16:35:06:de:b9
              inet 192.168.0.55 netmask 0xffffff00 broadcast 192.168.0.255
              inet6 fe80::216:35ff:fe06:deb9%vr0 prefixlen 64 scopeid 0x1
              inet 192.168.100.1 netmask 0xffffff00 broadcast 192.168.100.255
              media: Ethernet autoselect (100baseTX <full-duplex>)
              status: active
      re0: flags=8843 <up,broadcast,running,simplex,multicast>metric 0 mtu 1500
              options=389b <rxcsum,txcsum,vlan_mtu,vlan_hwtagging,vlan_hwcsum,wol_ucast,wol_mcast,wol_magic>ether 00:c0:49:fa:42:d1
              inet6 fe80::2c0:49ff:fefa:42d1%re0 prefixlen 64 scopeid 0x2
              inet 98.148.127.153 netmask 0xfffff800 broadcast 255.255.255.255
              media: Ethernet autoselect (100baseTX <full-duplex>)
              status: active
      enc0: flags=0<> metric 0 mtu 1536
      lo0: flags=8049 <up,loopback,running,multicast>metric 0 mtu 16384
              inet 127.0.0.1 netmask 0xff000000
              inet6 ::1 prefixlen 128
              inet6 fe80::1%lo0 prefixlen 64 scopeid 0x4
      pfsync0: flags=41 <up,running>metric 0 mtu 1460
              pfsync: syncdev: lo0 syncpeer: 224.0.0.240 maxupd: 128
      pflog0: flags=100 <promisc>metric 0 mtu 33204</promisc></up,running></up,loopback,running,multicast></full-duplex></rxcsum,txcsum,vlan_mtu,vlan_hwtagging,vlan_hwcsum,wol_ucast,wol_mcast,wol_magic></up,broadcast,running,simplex,multicast></full-duplex></vlan_mtu,wol_ucast,wol_magic></up,broadcast,running,simplex,multicast> 
      

      I have the full syslog saved from the last 2 occurrences of this, together with the full routing tables, if it helps.

      Does anyone have any idea why I would get an IP from my cable modem, and then, when it "corrects" itself, the routing table isn't fixed.

      Cheers.

      1 Reply Last reply Reply Quote 0
      • T
        tommyboy180
        last edited by

        That is a problem but I have a weird thought. What if it's your cable modem and not your pfsense box? Your link goes down, when it comes up it does a DHCP renew (which is supposed to happen) and more….

        Are you sure your cable modem isn't going bad? I know it's a strange way to go but is it possible to eliminate pfsense from the problem?

        -Tom Schaefer
        SuperMicro 1U 2X Intel pro/1000 Dual Core Intel 2.2 Ghz - 2 Gig RAM

        Please support pfBlocker | File Browser | Strikeback

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        • Cry HavokC
          Cry Havok
          last edited by

          Well, the cable modem only hands out a 192.168.100/24 address when it doesn't have an Internet connection.  I'd agree with TommyBoy180 that it could be your modem going bad.

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          • E
            EddieA
            last edited by

            Firstly, why would the cable modem hand out an IP address, It's not a router, it's just a bridge.

            Secondly, and more importantly, when the situation corrects itself a couple of minutes later, and I get an IP from my ISP, why isn't the routing table set to the correct gateway.  That's the more troubling part.

            Cheers.

            1 Reply Last reply Reply Quote 0
            • T
              tommyboy180
              last edited by

              @EddieA:

              Firstly, why would the cable modem hand out an IP address, It's not a router, it's just a bridge.

              Secondly, and more importantly, when the situation corrects itself a couple of minutes later, and I get an IP from my ISP, why isn't the routing table set to the correct gateway.  That's the more troubling part.

              Cheers.

              All modems hand out a private IP address. The DHCP lease is usually set to expire in 60 seconds. This allows the Cable modem to sync with the ISP. Then it will hand you a Public IP. However you are loosing that connection. This makes me think the Cable modem is going bad or your ISP needs troubleshoot with you.

              If your pfsense box isn't getting the correct configuration from your ISP then you need to troubleshoot what is happening. Just like I pointed out in my first post, try to eliminate some variables first. Take the pfsense box out of the picture and see if you still have the same problem. Go from there.

              -Tom Schaefer
              SuperMicro 1U 2X Intel pro/1000 Dual Core Intel 2.2 Ghz - 2 Gig RAM

              Please support pfBlocker | File Browser | Strikeback

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              • E
                EddieA
                last edited by

                @tommyboy180:

                All modems hand out a private IP address. The DHCP lease is usually set to expire in 60 seconds. This allows the Cable modem to sync with the ISP. Then it will hand you a Public IP. However you are loosing that connection. This makes me think the Cable modem is going bad or your ISP needs troubleshoot with you.

                Or it just lost connection for a while, gave me the 192.168.100.10 for a short period, and then I got the IP from the ISP, as can be seen in the logs I quoted.  OK, despite the fact I've never seen that before, on either my previous Linux gateway, or pfSense, I can live with this part.
                @tommyboy180:

                If your pfsense box isn't getting the correct configuration from your ISP then you need to troubleshoot what is happening.

                But it is.  My ISP wouldn't hand out a gateway address of 192.168.100.1.  And it works perfectly well for every other acquire and renew of the lease.

                The issue with the gateway only happens after I have the "short term" lease from the cable modem.

                BTW, I forgot to give the contents of re_router, when I captured all the other information:

                98.148.120.1
                

                So again, please explain why the gateway is not being set correctly when I get the correct lease from my ISP.

                Cheers.

                1 Reply Last reply Reply Quote 0
                • T
                  tommyboy180
                  last edited by

                  I could be completely wrong, but I don't think your issue is pfsense. I think you have another problem. Do you have the same problem when you connect a PC directly to the modem?

                  -Tom Schaefer
                  SuperMicro 1U 2X Intel pro/1000 Dual Core Intel 2.2 Ghz - 2 Gig RAM

                  Please support pfBlocker | File Browser | Strikeback

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                  • E
                    EddieA
                    last edited by

                    No problems.  Other machines connect correctly.

                    pfSense connects correctly when I re-boot, or power cycle it following these occurrences.

                    pfSense renews it's lease correctly, every time except when it follows the 192.168.100.10 lease.

                    Cheers.

                    1 Reply Last reply Reply Quote 0
                    • T
                      tommyboy180
                      last edited by

                      Can you try a 30-30-30 reset on your modem?

                      -Tom Schaefer
                      SuperMicro 1U 2X Intel pro/1000 Dual Core Intel 2.2 Ghz - 2 Gig RAM

                      Please support pfBlocker | File Browser | Strikeback

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                      • E
                        EddieA
                        last edited by

                        @tommyboy180:

                        Can you try a 30-30-30 reset on your modem?

                        I'm out of town for a couple of days, so can't really do too much until I return.  When I get back, I'll try that.  But, unfortunately, I can't predict if, or when, the issue might happen again.

                        I'm also going to pull the cable, from the modem, to see if I can simulate an outage, to see if that reproduces it.

                        Cheers.

                        1 Reply Last reply Reply Quote 0
                        • E
                          EddieA
                          last edited by

                          OK, now I'm back home, I can play with this again.  And guess what, I was able to re-produce the issue perfectly.  I pulled the cable, from the modem, without powering it off.  Obviously I lost all internet connection.  When I plugged the cable back in, and checked what was happening in pfSense, I saw exactly the same issues.

                          Now, as an experiment, I removed this line from my configuration:

                          <shellcmd>ifconfig vr0 inet 192.168.100.1 netmask 255.255.255.0 alias</shellcmd>
                          

                          Rebooted, and pulled the cable again.

                          This time, things worked differently.  My IP again went to 192.168.100.10, and here is my routing table:

                          Routing tables
                          
                          Internet:
                          Destination        Gateway            Flags    Refs      Use  Netif Expire
                          default            192.168.100.1      UGS         0       58    re0
                          98.148.127.153     127.0.0.1          UGHS        0        2    lo0
                          127.0.0.1          127.0.0.1          UH          2        0    lo0
                          192.168.0.0/24     link#1             UC          0        0    vr0
                          
                          ...
                          
                          

                          Notice this time, that the gateway still points to the WAN interface, not the LAN.

                          A couple of minutes later, the IP reverted back to my ISP's IP, and now the routing table is:

                          Routing tables
                          
                          Internet:
                          Destination        Gateway            Flags    Refs      Use  Netif Expire
                          default            98.148.120.1       UGS         0       21    re0
                          98.148.120.0/21    link#2             UC          0        0    re0
                          98.148.120.1       00:01:5c:31:76:01  UHLW        2        0    re0   1200
                          98.148.127.153     127.0.0.1          UGHS        0        4    lo0
                          127.0.0.1          127.0.0.1          UH          2        0    lo0
                          192.168.0.0/24     link#1             UC          0        0    vr0
                          ...
                          
                          

                          All correct, and I am able to access the internet again, without issues.

                          So, it looks like the alias of 192.168.100.1 I set up, for the LAN interface causes the issues with the gateway.

                          However, removing that alias now means that my log gets flooded with this error:

                          kernel: arplookup 192.168.100.1 failed: host is not on local network
                          

                          Which, makes it difficult to look back through what's happened, should I need to.  Is there any other way to suppress that particular error message.

                          Cheers.

                          1 Reply Last reply Reply Quote 0
                          • T
                            tommyboy180
                            last edited by

                            Good post back. Thanks for sharing your findings!
                            As far as the arplookup, not sure why your modem is sending arp requests since it already has an IP, perhaps it's how the ISP needs their modems to function. pfSense sees the arp requests and according to its config it is impossible to have this IP on this interface and reacts with the message in log. Check you NAT entries to make sure nothing is mis-configured.

                            I do have a question though, why would you set up an alias for a node that is outside of your network? What is the benefit? It just sounds really weird.

                            -Tom Schaefer
                            SuperMicro 1U 2X Intel pro/1000 Dual Core Intel 2.2 Ghz - 2 Gig RAM

                            Please support pfBlocker | File Browser | Strikeback

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                            • E
                              EddieA
                              last edited by

                              The reason for the alias can be found here.  It was a way to stop the errors being generated.

                              I just noticed that in the "bounty" post, it was suggested to use an alias of 192.168.100.10, not the 192.168.100.1 that I used.  Maybe I'll try that next, especially as I can reproduce this now.

                              Cheers.

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