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    The connection has timed out

    Scheduled Pinned Locked Moved General pfSense Questions
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    • P
      ptex
      last edited by

      Most everything works fine but this one site https://lockbox.payment-processing-solutions.com/webinquire/ is giving a "the connection has timed out" I think I know their IP and have tried to put in in the white list under services -> snort but still no luck?

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      • D
        Delex
        last edited by

        I get the same timeout and I'm not behind a pfsense box at the moment.
        It seems the problem is not the pfsense specific but something in the payment-processing-solutions.com solution. It may require additional ports opened or something like that.

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        • P
          ptex
          last edited by

          I got it, they changed the IP address from what they use to have. One day a few weeks ago it stopped letting us in. Last night I did a trace route  and the IP came up as different then what I had. I put the new IP in the SNORT: white list and it works. Now everyone can stop yelling at me and I can go back to reading their email.

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